Áurea Museum by Eurostars Hotel Company

Hotels
Áurea
9.1 (3270 reviews)
52 Rua Cais de Santarém , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great breakfast options
Cons:
Room amenities could be improved
Spa services need professional staff

Categories

Cleanliness
9.2
Many reviews emphasized the hotel's cleanliness, mentioning clean rooms and well-maintained facilities.
Service
9.5
Guests praised the staff as friendly, attentive, and professional, creating a positive atmosphere.
Location
9.2
Multiple reviews highlighted the hotel's excellent location, providing easy access to attractions.
Room Quality
8.9
Rooms were described as spacious and comfortable, though some minor issues were mentioned.
Amenities
8.7
Some amenities received positive remarks while others suggested improvements, particularly regarding the spa.
Value for Money
8.6
While the hotel has great offerings, some guests felt certain services did not match premium pricing.
Food and Beverage
9.4
Breakfast quality impressed guests, with many stating it was rich and varied.
Overall Experience
9.3
The overall sentiment is very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:15

Property Description

Luxurious 5-Star Riverside Retreat in Historic Lisbon

Cultural Riches and Modern Comforts
Discover a unique blend of history and modernity at Áurea Museum by Eurostars Hotel Company. Immerse yourself in the hotel's permanent archaeological exhibition while enjoying contemporary amenities like an indoor pool, restaurant, and Turkish bath.

Elegant Rooms and Gastronomic Delights
Indulge in air-conditioned rooms adorned with cultural references, offering free WiFi and essential amenities. Start your day with a delightful breakfast buffet and savor traditional Portuguese and International cuisine at the in-house restaurant.

Convenience and Charm
Unwind at the fitness center, host events in stylish meeting rooms, and explore Alfama's Fado Houses just a short walk away. With iconic landmarks and vibrant squares within easy reach, make your stay unforgettable in Lisbon.

Book your luxurious stay at Áurea Museum by Eurostars Hotel Company now for an unforgettable experience in Lisbon!

Important information:

Please note that for reservations of 3 or more rooms, different policies and payments may be applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3270 reviews
Cleanliness: 9.2
Service: 9.5
Location: 9.2
Room Quality: 8.9
Amenities: 8.7
Value for Money: 8.6
Food and Beverage: 9.4
Overall Experience: 9.3
R
Richard solo_traveller gb
9
Pros:

Clean comfortable great breakfast

2026-05-16 via Nuitee
W
William couple ca
9
2026-05-16 via Nuitee
M
Martin solo_traveller ch
8
Pros:

Top Lage

2026-05-15 via Nuitee
A
Alexander couple il
9
2026-05-15 via Nuitee
C
Charles solo_traveller us
10
Pros:

Everything. The historical tour was top notch

2026-05-15 via Nuitee
S
Steve couple gb
7
Pleasant stay, great location with some excellent cafes nearby
Pros:

Location
View
Pool, steam room and sauna

Cons:

Not enough milk and coffee in the room, had to keep phoning for them each day
Toilet rolls were poor quality
Plug for hairdryer not by a mirror
Steam iron didn't work
No plasters available at reception
No sun loungers on the huge balcony

2026-05-14 via Nuitee
K
Kirk couple gb
9
Great place to stay for a short break in Lisbon
Pros:

Comfortable room in modern hotel close to city centre and old town

2026-05-14 via Nuitee
P
peter solo_traveller il
10
Pros:

Hostility of staff
Best breakfast
Clean and silent

2026-05-14 via Nuitee
A
Alla couple au
10
Luxury escape in the heart of busy Lisboa
Pros:

EVERYTHING! What a glorious hotel, location, room, terrace… Incredible breakfast, and wonderful staff! António at reception was super helpful with check in, restaurant bookings, airport transfers - thank you!

Cons:

Nothing at all!

2026-05-13 via Nuitee
K
Katsunori couple jp
10
ベストロケーション、快適なホテル。
Pros:

良い意味で中心地の端にあり、徒歩でどこでも行ける割にうるさくないロケーションのホテルです。フロントの方のサービスも良く、清潔、部屋もきれいなデザイン、サウナも付いています。

Cons:

ポルトガルの複数都市に行き、どこで泊まってもそうだったのでそういうカルチャーかも知れませんが、シャワーブースから水が漏れないように使用するのに慣れが必要です。

2026-05-13 via Nuitee
L
Laurie couple us
10
Wonderful
Pros:

The staff was absolutely amazing. Cape and Antonio made our stay wonderful.

Cons:

The location was perfect. Again, the staff made it great!!

2026-05-13 via Nuitee
B
Bibiana solo_traveller sk
8
2026-05-12 via Nuitee
C
Catherine extended_group us
10
Amazing property, great location and service.
Pros:

Great location near cruise port! Fabulous restaurant we had dinner and breakfast there and both meals were amazing .

Cons:

Parking is very difficult if you have a rental car.

2026-05-12 via Nuitee
J
Jaroslaw couple au
10
Stunning Hotel - Loved it - Best Hotel in Lisbon!
Pros:

This Eurostars hotel is totally stunning. It is a beautiful hotel, modern (with a rich history evident in the museum story of the hotel), close to the port (if you are cruising) and also close to the city centre and all the attractions of Lisbon. Convenient too to the metro lines. Our experience was wonderful, and we are especially appreciative of the upgrade we received at check in. The rooms with terraces are recommended as they have lovely views of the water. The rooms are well-equipped, spacious, modern, and everything works well. Beds are really comfortable too. The breakfast is well worth it, served in a beautiful room with a dazzling display of delicious choices for breakfast. The pastry selection even includes little pastel de natas and a lot of other treats...all beautifully presented. The staff at the hotel are pretty wonderful too, and special thanks to the gentleman who checked us in...he was friendly and professional..and we were able to share our concerns about the state of the world, and have a laugh too!!

Cons:

This hotel is amazing...we loved it all!! If we had to name something, we would probably comment that the fittings in the shower were a bit confusing...but easy once you worked it out

2026-05-12 via Nuitee
P
Paul couple be
7
2026-05-12 via Nuitee
E
Emma and Terry solo_traveller gb
9
Pros:

The staff were helpful and tentative. We were staying for our 40th birthdays and made yo feel very welcome. We enjoyed the surprise fizz and cake!

2026-05-11 via Nuitee
M
Marco couple es
9
2026-05-09 via Nuitee
I
Ida solo_traveller nl
10
Tip voor Lissabon
Pros:

Prima locatie, behulpzaam personeel, heerlijk ontbijt, prachtige kamer !

Cons:

Niets

2026-05-09 via Nuitee
R
Rashmitha couple in
9
2026-05-09 via Nuitee
S
Sarah couple gb
10
2026-05-07 via Nuitee