Cricklade House Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.8 (2300 reviews)
Common Hill , Cricklade , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverages
Cons:
Noise issues
Room quality variability

Categories

Cleanliness
7.44
Although rooms were clean, some noted issues such as missing bedside tables and small windows.
Service
8.41
Consistently mentioned as friendly and attentive across multiple reviews.
Location
7.95
Positive mentions about the setting and scenery, though some mentioned it's out of town.
Room Quality
6.9
Mixed sentiments; while some rooms were lovely, others had significant issues.
Amenities
7.93
Amenities such as the spa and pool received positive feedback.
Value for Money
7.89
Food and services were noted to be of great quality considering pricing.
Food and Beverage
8.44
The food was praised with mentions of great choice and quality.
Overall Experience
7.41
Enjoyable experiences reported, though overshadowed by noise issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:34

Property Description

Secluded Country Retreat: Nestled in over 30 acres of picturesque grounds on the Cotswolds' edge, Cricklade House Hotel offers a tranquil escape for guests seeking relaxation and luxury.

Leisure and Wellness: Enjoy the hotel's golf course, swimming pool, spa bath, and fitness center for a rejuvenating stay. Indulge in spa treatments or unwind in the steam room, promising a truly pampering experience.

Gourmet Dining and Scenic Views: Delight in home-cooked meals at the candlelit restaurant, showcasing modern European cuisine with local ingredients. Take in the stunning Vale of Cricklade views from the conservatory while savoring your meal.

Book your stay at Cricklade House Hotel, Sure Hotel Collection by Best Western for a serene countryside getaway with top-notch amenities and personalized service.

Important information:

Children under 14 years are only permitted to use the health suite and golf course if supervised by an accompanying adult.

Please note that use of the golf course is subject to an additional charge.

Check-in and check-out outside of the stated hours is subject to an additional charge.

Please be advised that wedding receptions are held on most Friday and Saturday evenings and may involve live entertainment. The property will do their best to allocate a room away from the function room, subject to availability.

When booking dinner included, please note that the dinner allowance is GBP 25 per person from the menu.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2300 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 7.41
R
Rachel solo_traveller gb
8
A hotel in a beautiful location, great attentive friendly staff and excellent leisure facilities
Pros:

the pool and the views

Cons:

no fridge in room decor a little tired

2026-07-11 via Nuitee
T
Tina couple gb
7
2026-07-11 via Nuitee
B
bill8ken couple gb
8
Overnight stay
Pros:

Bed was comfortable and clean

Breakfast was verynice

Checkout was fine

Cons:

The court yard grounds/square was smelly > dogs pee.

One chair in the room for two adults.

2026-07-10 via Nuitee
B
Bailey solo_traveller gb
9
2026-07-10 via Nuitee
L
Lee Wagg solo_traveller gb
8
relaxing, quiet and enjoyable.
Pros:

this has been probably the quietest hotel i've had the pleasure of staying in, no rowdy residents leaving the bar at night, thoroughly enjoyed a good night sleep. Facilities were great, a little small in the gym area but i had a good workout, pool and sauna were great too. Reception staff, bar staff and breakfast staff very friendly, and helpful.

Cons:

if i were to moan, i don't like plastic beakers in the room, should really be glass, and the toiletries over the bath are ill placed, whacked my elbow on the dispenser bracket (room 20)

2026-07-09 via Nuitee
C
Catherine solo_traveller gb
10
Beautiful hotel
Pros:

Liked the location and grounds. My room was clean, comfortable and spacious. The kitchen sink area was an unexpected bonus too. The reception staff were professional and friendly. The breakfast and evening meal were both very good.

Cons:

The guests should be encouraged to smarten up, especially in the restaurant area. A smart/casual policy should be instigated in the restaurant!

2026-07-09 via Nuitee
A
andrew couple gb
9
An excellent hotel to stay at to visit the Cirencester area
Pros:

The amazing breakfast. The location and views were stunning and the reception and breakfast staff were very friendly and helpful. The fridge and kitchen area in the room was a good idea.

Cons:

Bath towels could have been cleaner

2026-07-09 via Nuitee
R
Richard solo_traveller gb
9
Nice escape.
Pros:

Great terrace view and scenery. Pool facilities were good. Friendly staff.

2026-07-08 via Nuitee
A
Adrian couple gb
7
Good for an overnight stay.
Pros:

Staff very friendly and we had a very good dinner in the restaurant. Lovely grounds.

Cons:

Bathroom is quite dated and bedroom furniture dated/mis matched. Location is quite remote and you can't walk into Cricklade as there is no footpath on a very fast road. With such vast grounds why to the ground care staff have to cut the grass at 8am right next to our room, and then do the the remaining acres far away from accommodation during the rest of the morning?

2026-07-08 via Nuitee
S
Shelley solo_traveller gb
8
Pros:

Most of the staff were very helpful we had an incident in our room where our bath was leaking into the spa downstairs, which meant we couldn't use our shower and had to use the spa facilities as the hotel was fully booked. Long story short, Stephanie on reception, Stuart the manager and the lady who ran the spa (sorry I've forgotten her name) bent over backwards to compensate us in every way they could. They were very kind.

Cons:

The inconvenience of not having a working bathroom for 2 of the 3 nights...

2026-07-07 via Nuitee
L
Lionel Moore couple gb
10
Wonderful stay all very good would stay again.
Pros:

Excellent staff, great location and very comfortable room in the annexe. Plenty parking..

Cons:

Quite a lot of choices on menu not available !!!!!

2026-07-07 via Nuitee
B
Brian couple gb
9
Excellent staff , lovely location and lovely food and facilities
Pros:

Staff location food and facilities

Cons:

N/a

2026-07-07 via Nuitee
N
Nicola family_with_children nz
10
Lovely place to stay. Highly recommended
Pros:

Fantastic location and views, lovely staff, good food, spacious room (we had a family courtyard room), was great to be able to use the pool and tennis court on the morning before we left

Cons:

We loved it

2026-07-06 via Nuitee
G
Gabby solo_traveller gb
7
Pros:

Very good lunch in the conservatory overlooking the garden and views across the countryside. My room had a small balcony.

Cons:

No air conditioning and it was a hot day. However the curtains s eere drawn when I arrived and reception made sure an electric fan was in when I got back from my evening out.

2026-07-06 via Nuitee
G
Gerrit couple be
7
zeer geschikt verblijf voor enkele dagen in de buurt van de Cotswolds, restaurant is ondermaats
Pros:

mooie ligging, ruime kamer, we hadden de suitekamer

Cons:

personeel: niet erg behulpzaam, veelal zeer jong (waar ze niet kunnen aan doen) en onervaren. Op zaterdagavond was er een feest, tegelijk was het restaurant open, en alles liep mis. wij dachten echt in Fawlty Towers terecht te zijn gekomen, hilarisch! Desalniettemin was de dame die het personeel moest runnen, bijzonder behulpzaam en vriendelijk.

2026-07-06 via Nuitee
J
John couple es
8
Good location for exploring the area, but mattress and pillows require replacing. Charges for dogs very high.
Pros:

Good location to explore area.
Breakfast was excellent.
Staff very friendly and professional.
Great area to walk the dog.

Cons:

The mattress was uncomfortable as were the pillows. Poor sleep.
The charge for our small dog was excessive £50 for a three night stay, way above what we paid in other hotels, with nothing provided for the dog in the room.

2026-07-06 via Nuitee
N
Nicole couple gb
8
Amazing place to relax and take a breath from loud city life.
Pros:

Beautiful place, very clean, big rooms and lovely breakfast.

Cons:

A staff member at breakfast wasn’t very professional, she eavesdropped on our conversation and tried to join in which made the rest of breakfast a little awkward. Other than that encounter the stay was amazing and the rest of the staff was really welcoming and helpful.

2026-07-05 via Nuitee
S
Susan couple gb
9
Lovely quiet location, stunning views, highly recommended for family gatherings
Pros:

Comfortable and spacious. Friendly reception staff, very accommodating. Facilities for all ages. Ideal for a family get together

Cons:

Nothing

2026-07-05 via Nuitee
K
Kenneth solo_traveller gb
10
I love the location, friendly staff, food and cleanliness
Pros:

Everything except the TV in any room.

Cons:

TV in any room has never worked properly

2026-07-05 via Nuitee
A
Anthony couple gb
10
A great overnight stay.
Pros:

The hotel is comfortable and functional. Everything works, is clean and tidy. The food in the restaurant is excellent and the staff look after us so well.

Cons:

Nothing. This was our second stay of three planned this year, and we expect to be back in 2027.

2026-07-05 via Nuitee