New Wilmington Hotel

Hotels
7.5 (1312 reviews)
25-27 Compton Street , Eastbourne , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Clean rooms
Cons:
Cleanliness issues
Some service problems
Inconsistent food quality

Categories

Cleanliness
6.83
Some cleanliness issues mentioned, such as a dirty bath and dust in the room.
Service
7.3
Staff were described as friendly and helpful, but some mentions of service issues at breakfast.
Location
8.34
Convenient location with easy access to the sea front and theatres.
Room Quality
7.29
Rooms generally comfortable and spacious, but some were smaller than expected.
Amenities
7.82
Good amenities overall, though some complaints about the lack of evening dining options.
Value for Money
7.78
Good value for the price paid, particularly for the location and comfort.
Food and Beverage
6.83
Mixed reviews on breakfast quality, with issues like overcooked food and missing items.
Overall Experience
7.8
Overall positive experience with the potential for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:22

Property Description

Central Location
New Wilmington Hotel is located just steps away from Eastbourne’s picturesque seafront, opposite the Congress Theatre and Conference Center.

Luxurious Accommodations
Featuring 42 en-suite bedrooms with modern amenities like free digital TV and Wi-Fi, the hotel offers convenience and comfort to all guests.

Culinary Delights
Indulge in a gastronomic experience at the Mulberry Restaurant, where the executive chef crafts a fusion menu using their 40 years of global culinary expertise.

Experience the best of Eastbourne at New Wilmington Hotel. Book your stay now to enjoy a memorable seaside getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 1312 reviews
Cleanliness: 6.83
Service: 7.3
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 7.8
O
Orkida • couple • gb
5
2026-09-13 • via Nuitee
R
Rusu • family_with_children • gb
2
2026-09-13 • via Nuitee
P
Paul • couple • gb
3
Would not stay again and to finish off my car was vandalised outside the hotel.
Pros:

Good breakfast, pleasant staff.

Cons:

Room was very tired, beds were awful, bathroom was a joke with hot water coming out of both taps, minute shower with very low water pressure.
Extremely hot and uncomfortable room.

2026-09-13 • via Nuitee
C
Christine • solo_traveller • gb
8
It was convenient to the Congress Theatre which I was attending and a minute or two from beach .
Pros:

Did not have breakfast. The hotel is old and in need of redecorating. However, I was only there two nights, my room was clean, of a reasonable size, there was a lift to the 2nd floor which was handy and for £2.50 I was able to park outside for the day with a permit from the hotel. Parking meters abound and it's very expensive but there is free parking a street or two away.

Cons:

Bathroom could do with a bit of titivating but it was clean and all worked OK. That is not a complaint, just an observation.

2026-09-12 • via Nuitee
M
Micaela • couple • gb
10
2026-09-12 • via Nuitee
M
McConnell • couple • ie
3
Run down and disappointing
Pros:

Nothing

Cons:

Faulty towers

2026-09-11 • via Nuitee
H
Helena • extended_group • gb
7
Perfect hotel for our visit to the theatre
Pros:

Very good position for the theatres, restaurants & the seafront.
Clean, comfortable & good facilities.
Parking permits available from reception.

2026-09-09 • via Nuitee
J
Joseph • couple • gb
3
Rundown hotel in a great location but surprisingly expensive
Pros:

Location

Cons:

Condition, rooms, facilities, generally tired and run down

2026-09-08 • via Nuitee
K
Karolina • solo_traveller • gb
8
Pros:

Great location, friendly staff

2026-09-07 • via Nuitee
S
Suzi • family_with_children • gb
7
2026-09-07 • via Nuitee
W
Waqas • extended_group • gb
1
Worst
Pros:

Location

Cons:

No parking
Dirty washroom, bed sheets and towels provided
Breakfast very limited

2026-09-06 • via Nuitee
M
Magdalena • couple • gb
10
2026-09-06 • via Nuitee
D
David • couple • nl
5
Price kwaliteit goed.
Pros:

Lokatie en price.

Cons:

Badkamer en kamer ventilator nooit schoongemaakt. Geen nacht kastjes en een koelkast zou mooi zijn. Deursluiting niet in orde.

2026-09-05 • via Nuitee
S
Susan • extended_group • gb
7
Very convenient for one night stay
Pros:

Close to Congress Theatre which we were seeing a show,close to restaurant Flavos which is very good.

Cons:

My room was 107 and had ac unit or whatever view from window.
Quite when I arrived at 4pm but 6.30 in morning it started up and woke me not sure what it was because no ac in bedrooms but I would not recommend staying in that room,

2026-09-05 • via Nuitee
G
Green • solo_traveller • gb
1
2026-09-04 • via Nuitee
A
André • solo_traveller • de
7
2026-09-04 • via Nuitee
B
Benjamin • couple • gb
10
Lovely weekend away, hotel was lovely
Pros:

Ease of location

Cons:

Nothing

2026-09-03 • via Nuitee
M
Marie • solo_traveller • gb
8
Pros:

Central location, great friendly and helpful staff. Would definitely recommend!

Cons:

No hot meals available for dinner. Also I found it stressful that I couldn’t let my dog to relieve herself after 12pm but otherwise no complaints.

2026-09-03 • via Nuitee
J
John • couple • gb
8
2026-09-02 • via Nuitee
F
Fiona • solo_traveller • gb
8
Pros:

Comfort and cleanliness

Cons:

Water pressure weak in shower

2026-09-02 • via Nuitee