New Fairmount Hotel and Casino

Hotels
8 (909 reviews)
New Fairmount Hotel Mosi O Tunya Road , Livingstone , ZM

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and charming environment
Cons:
Need for better signage and mosquito nets
Some rooms require renovations and improvements

Categories

Cleanliness
7.5
Rooms were clean and beautiful, but some renovation needed.
Service
9
Staff were friendly and attentive, providing great service throughout.
Location
8.5
Ideally located with easy access to key attractions.
Room Quality
7.5
Rooms had some defects and did not match expectations in all cases.
Amenities
8
Amenities included a nice pool and dining area, but could use improvements for comfort.
Value for Money
8
Generally good value, though some areas require additional investment.
Food and Beverage
7.5
Breakfast was just okay, and some meals could be improved.
Overall Experience
8
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:37

Property Description

Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.

Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.

Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.

Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 909 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
C
Chanda • solo_traveller • na
10
Pros:

Central location and great staff very polite

2026-09-19 • via Nuitee
J
Jo • couple • nz
5
A very tired hotel that was possibly magnificent in its day. A lot of work needed.
Pros:

Staff were very friendly & helpful

Cons:

There systems were hopeless & slow

2026-09-18 • via Nuitee
H
Hamwele • couple • na
8
2026-09-17 • via Nuitee
S
Satiwasati • solo_traveller • us
9
Pros:

Everything with front dest stuff exceptional

Cons:

None

2026-09-15 • via Nuitee
• extended_group • co
5
Pros:

Las instalaciones del hotel tienen todo el potencial para ser un buen hotel lo que pasa es que es muy viejo y se quedo en los años 70 , si lo renuevan y modernizan les ira mejor

Cons:

todo es muy demorado pero es una actitud muy general en el continente Africano y el personal del hotel no son la excepcion

2026-09-15 • via Nuitee
S
Satiwasati • solo_traveller • us
9
Pros:

Exceptional

Cons:

None

2026-09-15 • via Nuitee
S
Satiwasati • solo_traveller • us
9
2026-09-15 • via Nuitee
C
Clint • couple • za
7
Good value for money excellent location super friendly staff and the
Pros:

Excellent location and staff are amazing includes shuttle to the airport or border

Cons:

Pool was under renovation and breakfast could be improved

2026-09-14 • via Nuitee
B
Beryl MN ONDIEK • solo_traveller • sc
7
2026-09-13 • via Nuitee
M
Muringai • solo_traveller • zw
9
Pros:

Environment is very cool,good service

Cons:

Only food, you have to save halaal food for us Muslim

2026-09-12 • via Nuitee
M
Muringai • solo_traveller • zw
10
Pros:

Location is good to town

2026-09-09 • via Nuitee
R
Reinhold • solo_traveller • us
6
Pros:

The hotel was conveniently located for us; not far from the Livingston airport, Devil's Pool (Zambia) and the Zimbabwe border. The buffet breakfast had a satisfactory variety of choices. The best feature for us was the helpfulness of Mwiche who was of great help arranging hotel-provided and private taxi service. Without her we would have spent much time trying to figure out how to arrange taxi service at a reasonable price; particularly to cross border into Zimbabwe. Thanks Mwiche!

2026-09-09 • via Nuitee
K
KOKOMANE • solo_traveller • bw
5
Pros:

The team were nice.

Cons:

So WiFi wasn't stable.
Not sure about hygiene in the room.

The hotel is just old and I think it wasn't of my standard at all.

2026-09-07 • via Nuitee
H
Harris • extended_group • za
10
Exceptional hospitality and excellent stay
Pros:

We had a wonderful stay at the hotel and were particularly impressed by the exceptional hospitality of Allan and his team. From the moment we arrived, they were friendly, welcoming, and genuinely attentive to our needs. They often checked in to make sure we were comfortable and had everything we needed. We especially appreciated their flexibility and generosity in allowing us a complimentary late check-out at no additional cost. This was a thoughtful gesture that made our stay even more convenient and enjoyable.

The hotel's location is also excellent, right at the heart of the city, making it very convenient to access the main attractions, restaurants, and other amenities.

Overall, the combination of the excellent location, comfortable stay, and outstanding service from Allan and his team made our experience very pleasant. We would happily recommend the hotel and look forward to staying there again.

Cons:

Nothing.

2026-09-07 • via Nuitee
R
Ruta • solo_traveller • de
5
2026-09-06 • via Nuitee
R
Rethabile • solo_traveller • ls
9
Pros:

Staff was friendly

Cons:

I had to wait before I could get a room. Waited a long time to get the food I had ordered.

2026-09-05 • via Nuitee
F
Feldy • couple • cg
10
2026-09-05 • via Nuitee
N
Nkhata • family_with_children • zm
9
Our stay was lovely and will recommend my friends and family.
Pros:

Breakfast was excellent and we all loved it.

Cons:

The swinnng pool was under maintenance and was not used

2026-09-04 • via Nuitee
T
Thabani • solo_traveller • zw
9
Superb
Pros:

The place is clean and tidy. The staff was friendly and helpful. It is conveniently situated

2026-09-04 • via Nuitee
P
Philip • extended_group • na
7
New Fairmount Hotel was a great place to stay
Pros:

Liked that they have transport arrangements to the hotel as it was our first time in Livingstone. Our family room was nice and spacious.

Cons:

Beds was a bit uncomfortable in our family room. It is the mattress quality.

2026-09-03 • via Nuitee