New Fairmount Hotel and Casino

Hotels
8 (909 reviews)
New Fairmount Hotel Mosi O Tunya Road , Livingstone , ZM

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and charming environment
Cons:
Need for better signage and mosquito nets
Some rooms require renovations and improvements

Categories

Cleanliness
7.5
Rooms were clean and beautiful, but some renovation needed.
Service
9
Staff were friendly and attentive, providing great service throughout.
Location
8.5
Ideally located with easy access to key attractions.
Room Quality
7.5
Rooms had some defects and did not match expectations in all cases.
Amenities
8
Amenities included a nice pool and dining area, but could use improvements for comfort.
Value for Money
8
Generally good value, though some areas require additional investment.
Food and Beverage
7.5
Breakfast was just okay, and some meals could be improved.
Overall Experience
8
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:37

Property Description

Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.

Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.

Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.

Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 909 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
K
Kristin • family_with_children • us
10
2026-11-05 • via Nuitee
M
Melih • couple • de
2
Horrible management really cast a shadow on our stay
Pros:

Location, Breakfast, Staff at reception was friendly

Cons:

The last night I was bitten by a huge cockroach that hid under my pillow in my bed in the middle of the night, first in the arm, then on my head. This can cause an infection with e.coli or salmonella - look it up. I caught it under a teacup and showed it to management. I was not offered any kind of compensation except for an offer to show my wounds to a doctor. Unacceptable behavior. As nice as most staff were, management was very cold and only thought about saving money. A partial refund would have been in order, but this way it was a horrible experience.

2026-11-04 • via Nuitee
P
Priam • extended_group • au
8
Great value for money and the people working there looked after us.
Pros:

The staff looked after us

Cons:

It’s starting to show its age.

2026-11-03 • via Nuitee
N
Nthabeleng • extended_group • za
10
2026-11-02 • via Nuitee
J
Jiri • family_with_children • gb
10
Pros:

Thank you so much for the wonderful hospitality. The hotel staff were the best I have ever experienced—and I travel very frequently! The level of service was excellent, starting even before I arrived at the hotel. Alan is a man with a heart of gold who does a truly fantastic job. It was a real pleasure to spend my time in the city staying at this particular hotel. On my next trip, I won’t even waste time looking for another place to stay; I’ll book here again. Thank you once more, and I wish the entire staff nothing but the best. Best regards, Mr. Jiří from the Czech Republic 😊

Cons:

Everything cool 😎

2026-11-01 • via Nuitee
R
Richard • couple • gb
9
Pros:

Very hospitable staff. A special mention here for Allan the manager whose hospitality knows no bounds and Intruda in the dining room.

Cons:

No complaints, I had a great time.

2026-10-31 • via Nuitee
T
Thapelo Clifford Mohale • extended_group • za
4
2026-10-29 • via Nuitee
S
Sanzila • solo_traveller • na
10
2026-10-27 • via Nuitee
A
Andrew • couple • gb
7
2026-10-27 • via Nuitee
M
Moureen • extended_group • mw
5
Pros:

Good location and the food was well prepared and tasty

Cons:

The quality of the infrastructure

2026-10-26 • via Nuitee
L
LE • solo_traveller • cn
6
Pros:

早餐一般,

Cons:

管理混乱,我还未办理退房,清洁工入房搞卫生了,半夜噪音大

2026-10-26 • via Nuitee
T
Tafadzwa • couple • zw
9
2026-10-26 • via Nuitee
G
gladys • family_with_children • zw
9
Pros:

Its location a very walkable distance to most things

Cons:

Mosquitoes they should put nets or some kind of repellent

2026-10-25 • via Nuitee
T
Thomas • couple • de
8
2026-10-25 • via Nuitee
L
Lucky Clinton • extended_group • zw
7
Friendly staff, no parking area for guest in front of the hotel especially at night .
Pros:

Staff uniforms and the resident club

Cons:

Bath rooms ,breakfast and parking area

2026-10-25 • via Nuitee
S
Suphatsorn • family_with_children • qa
7
Good for just quick stop by
Pros:

Staff are very nice and try to help many thing and do the best they can.

Cons:

Room was full of mosquitoes and had a noise all night and early morning. Room was not clean , towel were not clean and many things broken.

2026-10-25 • via Nuitee
A
ALEX • family_with_children • za
10
Fairmount Hotel is the best in Livingstone
Pros:

The breakfast, lunch & dinner were exceptional
The rooms were supper clean and air conditioned
The pool was always clean
Room service was always on time
Our host Allen was super friendly and helpful.

Cons:

Nothing.

2026-10-23 • via Nuitee
H
Heusher • solo_traveller • zm
10
It was very exciting
Pros:

The food was very delicious the room was quiet and peaceful

Cons:

Nothing I loved everything

2026-10-23 • via Nuitee
R
Rustom • solo_traveller • ca
10
Excellent place in Livingstone, definitely the place to stay in this city
Pros:

Fantastic place in Livingstone. Excellent facilities and excellent staff

Cons:

Breakfast could be slightly better and more organized but still it’s a great place

2026-10-19 • via Nuitee
A
Andrzej • extended_group • pl
8
2026-10-15 • via Nuitee