New Fairmount Hotel and Casino

Hotels
8 (909 reviews)
New Fairmount Hotel Mosi O Tunya Road , Livingstone , zm

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and charming environment
Cons:
Need for better signage and mosquito nets
Some rooms require renovations and improvements

Categories

Cleanliness
7.5
Rooms were clean and beautiful, but some renovation needed.
Service
9
Staff were friendly and attentive, providing great service throughout.
Location
8.5
Ideally located with easy access to key attractions.
Room Quality
7.5
Rooms had some defects and did not match expectations in all cases.
Amenities
8
Amenities included a nice pool and dining area, but could use improvements for comfort.
Value for Money
8
Generally good value, though some areas require additional investment.
Food and Beverage
7.5
Breakfast was just okay, and some meals could be improved.
Overall Experience
8
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:37

Property Description

Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.

Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.

Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.

Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 909 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
O
Olufemi couple gb
8
Great
Pros:

Location, architecture and history,
Hospitality, courteous and welcoming staff

2026-08-29 via Nuitee
S
Sabyasachi solo_traveller gb
9
Lovely lovely staff and good spacious and comfortable rooms.
Pros:

Location is lovely.
We were given a room upgrade by the wonderful staff.
Breakfast was good.
Staff are so lovely
Courteous ,polite,helpful and kind.
Pick up and drop were excellent from the airport!!!

Cons:

WiFi was weak in the rooms at times
The restaurant felt very over priced .

2026-08-29 via Nuitee
Y
yasushi solo_traveller jp
9
良かった
Pros:

ロケーションとスタッフ

Cons:

セーフティボックスが壊れたこと

2026-08-28 via Nuitee
O
owen solo_traveller za
10
Our stay in 🇿🇲 Zambia
Pros:

The room anesthetics are supperb, the staff are very friendly right from the security at the gate, the receptionist Mwiche welcomed us with very warm hands, assisted us with reservation of the dinner boat cruise 🚢. The kitchen staff was excellent. The hotel is very easy to locate.

Cons:

Just a little disappointment, the swimming pool is undermaintenance, the hotel has alternatives available at an additional cost, but worth it.

2026-08-27 via Nuitee
H
Haozhe couple cn
10
Pros:

My friend and I stayed at this hotel for one night. We found everything about the hotel excellent. The front‑desk staff in particular were incredibly thoughtful. They provided us with a complimentary airport pick‑up service and also assisted us with our travel arrangements to Botswana. We really enjoyed our one night stay here.

2026-08-27 via Nuitee
T
THEODORA solo_traveller gr
10
Pros:

Η ευγενεια και η καλοσυνη ολων των εργαζομενων.

2026-08-27 via Nuitee
P
Peter solo_traveller fr
8
Pros:

Ältestes Hotel in Livingstone. Dabei könnte es gut eine Renovierung vertragen. Dennoch die Zimmer sauber und angenehm. Aufgrund der Lage im Kern von Livingstone nicht zu überbieten.

Cons:

Die Speisen im Restaurant. Frühstück mit Schwerpunkt Proteine, wenig wertvolle Bestandteile wie Früchte oder Getreideprodukte.

2026-08-26 via Nuitee
H
Humphrey family_with_children za
7
2026-08-24 via Nuitee
P
Patrick Prince couple ie
10
Wonderful stay, outstanding service. Simply the best
Pros:

Friendly and helpful staff especially Allan who was outstanding and went above and beyond. He is truly one of the best team members & such an asset to the hotel. Clean, comfortable rooms, great service and convenient shuttle to the border. One of the best hotels in Livingstone highly recommended it

Cons:

Nothing at all

2026-08-23 via Nuitee
K
KANTENGA family_with_children cd
10
EXCELLENT
Pros:

emplacement

Cons:

RIEN

2026-08-21 via Nuitee
X
Xuedong couple au
6
Pros:

Staff are super friendly and the hotel offers free shuttle bus for airport.

Cons:

The facility needs to be upgraded with more comfort bedding and bathroom toiletries.

2026-08-20 via Nuitee
A
Amarjite solo_traveller gb
10
From being picked up from the airport to being dropped off. Alan made me feel comfortable. The staff at the hotel very h
Pros:

The feeling that you were in Africa and being part of a historical building.

Cons:

N/A

2026-08-18 via Nuitee
E
Ernest Traveling & solo_traveller za
1
Pros:

Disappointed

Cons:

Staff not serious

2026-08-17 via Nuitee
H
Hamish family_with_children nl
6
Convenient location, well priced
Pros:

It was very close to the market, literally 1 minute from the door. We used it as a final destination for our return flight to Cape Town from Victoria Falls airport. Some of the staff, including the manager, were very friendly and welcoming. The price was very reasonable.

Cons:

We had a bit of a disaster with mosquitoes. We saw several mosquitoes flying about our room. Because there were no nets, we asked for our room to be sprayed; however,a really heavy-duty toxin was used, after which we couldn't sleep in the room. Thankfully we managed to get a new room. The breakfast is just average, nothing too bad though; you get what you pay for.

2026-08-16 via Nuitee
L
Leonardo couple br
10
Ótima estadia, funcionários muito gentis e ótimas acomodações. Café da manhã farto, possui restaurante no hotel, fizeram
Pros:

Quartos muito espaçosos, cama e chuveiros muito bons! Café da manhã delicioso e muito farto.

Cons:

Nada

2026-08-16 via Nuitee
K
Kotome solo_traveller jp
9
2026-08-13 via Nuitee
J
Joyce family_with_children gb
10
2026-08-13 via Nuitee
M
Michael couple de
6
Für einen kurzen Aufenthalt okay
Pros:

Als wir angekommen sind, haben wir zuerst eine Schreck bekommen. Direkt an der Hauptstraße riesiger Verkehr. Aber die Zimmer legen nach hinten raus, so dass wir den Verkehr nicht gehört haben. Der Empfang war herzlich das Personal sehr zuvorkommend. Das Frühstück, welches im Preis inkludiert war, ist ausreichend und gut auch wenn die Wege zu den einzelnen Stationen sehr unüberschaubar und weit waren.

Cons:

Das Badezimmer ist sehr zu wünschen übrig. Seifenablage abgenickt die Halterung für den Brauseschlauch gebrochen und der Seidenspender rundherum am rosten. Das macht alles in allem einen unschönen Eindruck.
Gesamte Hotelanlage ist sehr renovierungsbedürftig. Es müsste auch die Außenanlage und die Sitzplätze gereinigt werden. In der Zeit, in der wir dort waren, lagen Bananenschalen und Tomatenreste unter den Stühlen im Außenbereich.

2026-08-12 via Nuitee
N
Nhau solo_traveller zw
10
Excellent and professional service
Pros:

The customer service was exceptional

Cons:

Nothing I didn't like

2026-08-11 via Nuitee
C
Claudios solo_traveller gb
10
Pros:

Staff excellent.

Cons:

Nothing

2026-08-11 via Nuitee