MPM Hotel Orel - Ultra All Inclusive

Hotels
•
MPM Hotels
8.1 (952 reviews)
Sunny Beach, First Line , Sunny Beach , BG

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near the beach (≈50 m)
Rooms described as beautiful and clean with great views
Friendly staff overall (notably the barman); most speak English
Ultra all-inclusive offers many drink and cocktail options
Cons:
Food repetitive and often low quality (lunch/dinner complaints)
Housekeeping issues: early room entry and rude behavior reported
Long waits at check-in (only one reception) and elevator delays
Limited beach setup (beds but no tables) and beach bar with few options
Small rooms/bathrooms and suboptimal bed configurations for some guests
Snack bar offered same limited items daily
Perceived poor value for price paid

Categories

Cleanliness
8.8
Rooms repeatedly described as beautiful and clean in reviews, though housekeeping behavior (early entry, rude staff) impacted guest comfort but not room cleanliness.
Service
9
Many staff described as friendly (notably the barman) and most speak English; however, there were isolated negative incidents with reception and chambermaids which lowered consistency.
Location
9.5
Strong positive: hotel is very close to the beach (≈50 m), excellent location and easy beach access praised across reviews.
Room Quality
8.3
Rooms praised for cleanliness and views (12th floor spectacular), but some guests found rooms and bathrooms small and bed configuration not ideal for certain travelers.
Amenities
7.5
Ultra all-inclusive drinks options noted positively, but beach setup lacked tables, beach bar had limited offerings, and snack bar/menu variety was repetitive.
Value for Money
6.5
Several guests felt the experience did not match the price paid (one called it extremely disappointing for ~€400), lowering perceived value.
Food and Beverage
6.8
Consistently criticized as repetitive and low quality (lunch/dinner often repeats, limited selection, some desserts disliked); a few drinks/desserts received positive mentions but overall negative sentiment.
Overall Experience
8.4
Mixed overall: excellent location and many friendly staff create a positive base, but repetitive/poor food, housekeeping incidents and value concerns temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-01 04:28

Property Description

Beachfront Luxury
Experience the ultimate beachfront getaway at MPM Hotel Orel - Ultra All Inclusive. Enjoy a swimming pool, beach area with free deckchairs, and a variety of sports activities.

Culinary Delights
Indulge in a culinary journey with dishes from Bulgarian and international cuisine. Sip on refreshing drinks at the pool bar or beach stall, all included in the ultra all-inclusive package.

Family-Friendly Fun
Let your kids have a blast at the outdoor mini club while you relax. With freshly decorated rooms, a flat-screen TV, and a range of amenities, your stay at Orel Hotel will be unforgettable.

Book now for a memorable beachfront retreat at MPM Hotel Orel - Ultra All Inclusive.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOJ

Location

Guest Reviews

8.1
Based on 952 reviews
Cleanliness: 8.8
Service: 9
Location: 9.5
Room Quality: 8.3
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.4
S
Sorin • family_with_children • ro
10
2026-10-30 • via Nuitee
G
Georgi • couple • bg
9
2026-10-29 • via Nuitee
E
EDWARD • couple • pl
10
2026-10-27 • via Nuitee
R
Ramadan • couple • de
7
2026-10-23 • via Nuitee
Кристина • couple • bg
5
Room, location and beach - good, food and chambermaids - bad
Pros:

The barman in the restaurant from Aytos was so nice, talking to everyone while pours drinks and makes feel people feel good and special. The hotel has good location. Rooms are beautiful and clean, the view from the 12th floor is spectacular. The ultra all inclusive contains many options for drinks and cocktails and the staff was generous with the drinks. The beach is just beyond the street and there are beds on the beach but there didn’t have tables to put your bag or drinks which was very uncomfortable. There was beach bar belonging to the hotel but they had only beer , water and nonalcoholic drinks there.

Cons:

Chambermaids - on our last day they came in the room at 8am and woke us even before our alarm for breakfast! Then, when we were leaving the hotel one of them yelled at me cause it was 10:40 and we were still in the room (LEAVING IS AT 11!). And we couldn’t be faster cause we waited elevators for 15 mins cause everyone was leaving… We left the room at 10:55am and she was looking at us like she wants to kill us but she didn’t yell when my boyfriend was there! I told this to the receptionist but she didn’t care AT ALL AND SHOWED IT!!! Also, the first day we waited nearly hour to be checked into the hotel cause there is only one reception and don't expect your room to be ready any minute earlier.
Food was really bad and repetitive. Breakfast was fine but lunch and dinner were awful - usually meals that left from the breakfast were again on lunch and meals from lunch - on dinner (and by dinner they were already awful). We even had to eat at restaurant outside.

2026-10-20 • via Nuitee
A
Alren • couple • bg
8
2026-10-19 • via Nuitee
D
Dancho • couple • de
9
2026-10-14 • via Nuitee
I
Ivana • couple • sk
9
2026-10-14 • via Nuitee
E
Ewelina • solo_traveller • pl
10
2026-10-12 • via Nuitee
E
Eduard • couple • ro
6
The hotel is not worth it, but the location is amazing
Pros:

The hotel is very close to the beach, approximately 50 meters from the pool bar. If the gate near the pool bar is closed, you have to use the hotel’s main entrance to get to the beach, but it’s only a 2-minute walk.

The staff are quite friendly, and most of them speak English, so communication is generally easy.

Cons:

The food selection was quite limited. Maybe this was because we visited during the off-season, but in my opinion, the hotel should maintain the same food quality and variety throughout the year, regardless of the season.

The food was pretty much the same every day, with French fries and various other potato dishes being the main options. There was no seafood at all, apart from fish.

Most of the desserts were good, but there were some round cakes with something red on top that tasted so bad we genuinely felt like we were going to throw up.

The rooms were small, and the hotel doesn’t seem to offer proper twin rooms with separate single beds. Most rooms have king-size beds. Since we were two guys travelling together, we specifically requested separate beds. However, the only option we were offered was essentially a king-size bed with two separate mattresses, placed no more than 10 cm apart.

The snack bar served the exact same three things every single day: French fries, cordon bleu or breaded cheese, and pizza. The quality was mediocre at best.

The beer was okay, nothing special. The cappuccino was decent, the white wine was good, and the Sex on the Beach cocktail was enjoyable. Unfortunately, we didn’t like the other drinks we tried.

Considering the price we paid (approximately €400), the overall experience was extremely disappointing.

The bathroom was ridiculously small. The toilet, shower, and sink were all crammed into such a tiny space that it practically felt like you were showering, using the toilet, and brushing your teeth in the same spot.

One more thing worth mentioning: if you arrive earlier and want to check in before the standard check-in time, you’ll have to pay an additional fee, which can be quite expensive. The earliest check-in option we were offered would have cost an extra 350 RON.

2026-10-10 • via Nuitee
D
Deniss • couple • lv
10
Все было здорово
Pros:

Персонал отзывчивый,помог по многим вопросам

Cons:

-

2026-10-07 • via Nuitee
A
Anthony • solo_traveller • gb
8
2025-11-06 • via Nuitee
K
kateřina • family_with_children • cz
10
2025-10-31 • via Nuitee
V
Vitalina • family_with_children • ua
10
2025-10-26 • via Nuitee
M
michai • couple • de
8
Pros:

Расположение отеля хорошее 100 метров от пляжа. Еда разнообразная на любой вкус. Но так как мы приехали в конце сезона ( 28.09.25 перед отъездом) 2-3 дня расслабились и ассортимент еды был менее разнообразный.

2025-10-25 • via Nuitee
D
Desislava • couple • bg
9
Pros:

Местоположението е идеално. Стаята беше със гледка море. Хотелчето е много приятно. Персоналът изключително любезен.

Cons:

Храната не ми хареса.

2025-10-18 • via Nuitee
P
Paweł • couple • pl
8
W porządku hotel w pierwszej lini brzegowej, ale do poprawy.
Pros:

Miła obsługa. Barmani bez problemu robili drinki wg wskazań gości. Pokoje są małe, ale plus taki, że nasz był na 8 piętrze i miał bezpośrednio widok na morze. Darmowe leżaki i napoje w tym piwo na plaży. Długo otwarta stołówka. Przekąski w ciągu dnia.
I jeszcze raz chcę zaznaczyć, że obsługa naprawdę się starała i to oni podwyższyli ocenę o 2 punkty.

Cons:

Mała stołówka i nic nie jest przyządzane na widoku. Zamiast tego kawę i napoję podaję barman. Brak samo obsługi. Potrawy trochę chłodne i nie koniecznie duży wybór, ale to chyba z winy braku miejsca. Wygląda to jak by to był caterin. Przy wymeldowaniu Pani z recepcji dzwoniła w celu sprawdzenia pokoju. Niby dlatego, aby sprawdzić czy nic nie zostawiliśmy, ale to była ściema i nie wyglądało to dobrze. W barze w lobby plastikowe kupki, pewnie dlatego, aby ludzie nie wychodzili na basen, ale w lobby w plastiku to wiocha i pierwszy raz z tym się spotkałem. Woda w basenie bardzo zimna. Oceniam ten hotel na przeciętny, znośny, ale bez chęci powrotu. Do poprawy przede wszyskim jedzenie, większy wybór dla wege,
woda w basenie do podgrzania i sposób podawania napojów w lobby.

2025-10-14 • via Nuitee
V
Valeria Ștefania • extended_group • ro
9
2025-10-13 • via Nuitee
L
Lyubov • family_with_children • ua
7
2025-10-12 • via Nuitee
• family_with_children • hu
8
Tökéletes szálloda bulgáriai nyaraláshoz.
Pros:

Tökéletes elhelyezkedése van a szállásnak. Mindenhez közel. Finom ételek és minőségi italok. Liftek jól működtek, nem volt fennakadás. Meglepően tiszta volt a szállás minden egysége. A beach ágyak és napernyők ingyenesek, üzemelt ott is a büfé.

Cons:

A tengerre nyíló hátsó kijárást későn nyitották és korán zárták. A bérelt autóhoz a parkolásért fizetni kellett. Nem volt telt ház még sem lehetett 14 óra előtt bejelentkezni, kizárólag fizetéssel.

2025-10-11 • via Nuitee