The Manor House At Celtic Manor

Hotels
7.5 (1807 reviews)
Coldra Woods , Newport , GB
+44 1633 410262

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Cons:
Room quality issues
High prices

Categories

Cleanliness
6.83
Cleanliness was noted positively in some rooms but mentioned issues with missing items in the health club.
Service
8.8
Staff were very helpful and attentive, providing excellent service to guests.
Location
7.84
The hotel is conveniently located next to the ICC, making it ideal for event attendance.
Room Quality
6.29
Rooms were described as dated and issues were raised regarding accessibility for disabled guests.
Amenities
7.32
Amenities like the pool and spa were appreciated, though some were out of order.
Value for Money
6.78
While the hotel provided a good experience, some guests felt it was pricey for what was offered.
Food and Beverage
8.33
Guests enjoyed the food, especially breakfast and meals at the Asian restaurant.
Overall Experience
7.8
Overall feedback was mixed, with high praise for staff and food but lower satisfaction with rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:12

Property Description

Historic Charm and Modern Comforts

Set within 2000 acres of parkland in the beautiful Usk Valley, this historic 19th-century manor house boasts original features like wood-panelled walls and a sweeping wooden staircase. The 65 guestrooms at The Manor House at Celtic Manor offer a blend of traditional style and modern comforts, maintaining the property's original character.

Dining and Resort Amenities

Guests can enjoy dining at the on-site restaurant with direct access to the larger resort hotel. The resort offers a plethora of facilities including 2 health clubs and spas, 3 championship golf courses, and an outdoor play area for children.

Nature and Leisure Activities

Surrounded by lush parkland, guests can indulge in leisurely walks or outdoor activities. The hotel's proximity to the Usk Valley provides a tranquil setting for a relaxing getaway.

Experience luxury and relaxation at The Manor House at Celtic Manor - book your stay now!

Important information:

To ensure availability of golf, spa treatments, activities and dining reservations during your stay, we recommend that you contact the resort directly to book in advance of your arrival.

Please note that rooms booked for the 31st December 2018 there is no option to book dinner at the hotel or transport available to alternative venues.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 1807 reviews
Cleanliness: 6.83
Service: 8.8
Location: 7.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 8.33
Overall Experience: 7.8
S
Sarah • couple • gb
5
Noisy couple next door - not a great night sleep.
Pros:

Big comfy bed, access to the leisure facilities

Cons:

The connecting door to the next room meant there was absolutely no sound insulation. We were kept up by the couple next door talking late into the night then woken early in the morning to hear them having sex.
Not exactly the peaceful night sleep we had in mind.
The resort is massive but it’s also a really confusing layout. We spent most of the morning trying to find our way around to the restaurant in the other building for breakfast and then to checkout then back to the leisure centre.
I was looking forward to accessing their “2000 acres of rolling Welsh countryside” but informed there was some tree felling happening so none of the paths were open. A bit disappointing after we had been given a map, trekked back to the main hotel and the had to turn around and go all the way back again.
Also, charging for parking when they know there is nowhere else to park is just not on.

2026-09-18 • via Nuitee
V
Victoria • couple • gb
4
Basic
Pros:

Generally the hotel was very impressive and spa facilities where nice. Breakfast in the morning was quite expensive if not pre-added to your booking but the food was of good quality and a lot of variety - suitable for vegetarians but unsure about vegan optiosn.

Cons:

Check in being fully digital was not really practical. The location of the manor house itself was not great, it took 3 escalators down to get there and there was food and mess scattered around the hallways, mostly there for the whole 2 days we stayed and not cleaned up. The waiter at dinner was very direct and slightly rude especially when insisting there was no money on our room to charge the dinner - there was! I even had to show my bank statements before they would resolve the issue.

2026-09-18 • via Nuitee
G
Gema • solo_traveller • us
10
Quaint, clean, and comfortable.
Pros:

The property is lovely. We have stayed several times and will continue to come back. It’s well taken care of and the staff is amazing. We especially love the quaint little bar and the PAD restaurant.

2026-09-18 • via Nuitee
J
Jonathan • couple • gb
5
Not good at all.
Pros:

Reception was very nice and helpful.

Cons:

Had a steak at rafters that was probably one of the worst steaks ive ever had from a restaurant, completely bland and cold.

On top of that we waited for the mini bus for 20 minutes, the mini bus driver drove in drove straight past and back out we then waited another 20 minutes out the front in the rain and Cold waiting for him to return, altogether 40 minutes wait for a mini bus after a terrible meal completely ruined the night. We then only managed to get to have one drink in the Celtic Manor before it closing due to this. On top of that the reception was cashless so I had to go to a bank to put the money in and pay my bill for the night before.

The draws on the cupboards in the room would not stay in and kept sliding our causing us to catch our shin multiple times getting ready and moving around the room.
Altogether considering we only stayed the night the experience wasnt too good at all.

2026-09-17 • via Nuitee
A
Alison • couple • gb
10
2026-09-17 • via Nuitee
K
Kelly • solo_traveller • gb
10
2026-09-17 • via Nuitee
C
Carol • solo_traveller • gb
10
Weekend at Celtic Manor.
Pros:

Staff were lovely.
Shuttle bus great.
Food was great.
Room was great.

Cons:

When we arrived there was an empty wine glass outside our room door. It stayed there all afternoon and night and the next morning it was joined by a tray of dirty crockery and utensils from next door. Non of it was removed until Saturday evening when we complained about it. Didnt affect our stay but not a good look for a high class hotel.

We were also told we would get a discount on our parking as we stayed 3 nights. We didn't. Parking is very expensive.

Would still come back though!

2026-09-14 • via Nuitee
T
Tim • solo_traveller • gb
1
Terrible sound proofing.
Pros:

Its a nice hotel. The lobby is nice, the room was large. It has ZERO SOUNDPROOFING. The people in the next room may have well have gotten into bed with us. I have stayed in static caravans with better noise insulation.

Cons:

NO SOUNDPROOFING at all. I suppose if you want a YMCA youth hostel dorm experience you might like it.

2026-09-13 • via Nuitee
S
sinead • solo_traveller • gb
9
2026-09-13 • via Nuitee
R
Rachel • couple • gb
10
Special night away thoroughly enjoyed
Pros:

Great value for money, every member of staff we encountered was excellent

Cons:

Bit if a wait for fresh hot food to be replaced on breakfast buffet.

2026-09-13 • via Nuitee
A
Andrew • solo_traveller • gb
3
Not very good
Pros:

Location

Cons:

Noisey, WiFi or aircon never worked in the room

2026-09-12 • via Nuitee
J
JULIA • family_with_children • gb
9
Loved it, will definitely be going back for a full spa day.
Pros:

The room was large and clean, with tea and coffee making facilities, fridge, tv, hairdryer, iron and board. Plenty of room for baggage and a decent size wardrobe. Large seating area in front of window. Toiletries, cups and towels supplied in the bathroom. Breakfast was buffet style with plenty of choice for all types of taste and diet. There are quite a few restaurants in the adjoining Celtic Manor hotel, to choose from. We ate at the Grill, the meal was really nice and a good size portion too. Getting to and from the main hotel was very easy and it's all connected through corridors, so you don't have to go outside and get wet if raining. There is plenty to do onsite and a lovely childrens play area. The spa and pool is really lovely, wish we had time to fit in a treatment.

Cons:

The air conditioning was not the best, could hardly feel anything, so the room was a bit warm. Thankfully we were able to open the window.

2026-09-11 • via Nuitee
G
Gavin • couple • gb
10
2026-09-06 • via Nuitee
K
Kay • couple • gb
8
A fabulous hotel
Pros:

The hotel is absolutely beautiful as are the grounds and the beds were comfortable. The staff are so attentive, nothing was too much trouble. The breakfast was delicious.

Cons:

Check in wasn’t until 16:00 which is quite late! (most places check in is usually 2pm-3pm) but when we arrived at 4pm our room wasn’t ready until 4:30pm. Then when we got to our room our key card didn’t work so we had to go back to reception and queue so it was 5:30 before we got into the room!

2026-09-06 • via Nuitee
R
Robert • extended_group • gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-09-04 • via Nuitee
J
Jacobs • solo_traveller • gb
7
2026-09-03 • via Nuitee
A
Ann • solo_traveller • ie
8
2026-09-02 • via Nuitee
L
Leah • couple • gb
7
Pros:

Breakfast was very nice staff were lovely

Cons:

The food in the grill restaurant but staff were lovely

2026-08-31 • via Nuitee
D
Dennis • couple • gb
1
2026-08-29 • via Nuitee
P
Paul • couple • gb
9
2026-08-27 • via Nuitee