Come INN

Hotels
8.4 (2255 reviews)
Arghynaty Street 13 , Astana , KZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Value for money
Cons:
Cleanliness issues
Noise from outside
Inconsistent service

Categories

Cleanliness
6.88
Several mentions of cleanliness issues including dirty bathrooms, stained bedding, and dusty kettles.
Service
9.35
Staff is described as friendly and helpful despite some reviews indicating service inconsistencies.
Location
8.39
Location noted as convenient with good access, though there are noise issues mentioned from traffic.
Room Quality
8.34
Rooms are cozy and comfortable but some sound issues reported from neighboring rooms.
Amenities
7.87
Basic amenities available, but some guests noted lack of a fridge and poor sound insulation.
Value for Money
9.13
Guests commented on the reasonable price for the comfort and quality received.
Food and Beverage
8.38
Breakfast is generally well regarded, though some reviews mention it can be below average at times.
Overall Experience
8.85
Overall experiences tend to be positive with loyal guests returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:16

Property Description

Modern Accommodation
Come INN, located in Astana, offers contemporary rooms with top amenities such as air conditioning, flat-screen TVs, and free toiletries. The hotel's convenient services like room service and a 24-hour front desk ensure a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the shared lounge, restaurant, and bar at Come INN. With a concierge service, tour desk, and luggage storage available, the hotel caters to all traveler needs efficiently.

Prime Location
Situated near major attractions like Bayterek Monument and Palace of Independence, Come INN is the perfect choice for travelers interested in sightseeing. Book your stay now for a memorable experience in Astana.

Important information:

Please note that late check-out and early check-in is available upon prior request and upon availability at surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Location

Guest Reviews

8.4
Based on 2255 reviews
Cleanliness: 6.88
Service: 9.35
Location: 8.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 9.13
Food and Beverage: 8.38
Overall Experience: 8.85
B
Badmaarag • extended_group • mn
10
2026-10-23 • via Nuitee
D
Davron • solo_traveller • tj
8
Pros:

Уютные цвета, номер приятный. Есть все необходимое.

Cons:

Шумоизоляция ужасная, слышны с коридора, со стен. Контингент оставляет желать лучшего. Какие разговоры громкие и грубые до 6 утра.

2026-10-22 • via Nuitee
E
Elmir • solo_traveller • az
7
Pros:

Room was good, clean and comfort beds

Cons:

Room for breakfast was small

2026-10-19 • via Nuitee
A
Anastasia • solo_traveller • fr
6
2026-10-18 • via Nuitee
L
lika1973 • family_with_children • kz
8
Гостиница понравилась
Pros:

Персонал приветливый, в номере чисто, есть чайник, жидкое мыло, шампунь, полотенца, тапки, очень понравился завтрак, повар превосходный

Cons:

Все понравилось, но дно ванны то ли жесть то ли пластик хрупок, играет под ногами😁, создает шум, может имеет смысл заменить?
И неплохо бы было наличие мини холодильника

2026-10-15 • via Nuitee
K
Kymbat • solo_traveller • kz
10
Pros:

工作人员真的很友善。非常棒的一次体验。

Cons:

毛巾类东西感觉有点旧

2026-10-14 • via Nuitee
A
Anastasiia • couple • de
5
Ok place to stay but very poor breakfast
Pros:

1. Good location
2. Clean, rather much space in the rooms
3. Some (not all) staff members were very lovely and helpful

Cons:

1. On our first day, we arrived to have breakfast by 9.40. Breakfast slot is originally 8-10am, so we strongly expected the entire va

2026-10-10 • via Nuitee
A
Anastasiia • solo_traveller • de
5
2026-10-10 • via Nuitee
D
Daniil • couple • us
10
2026-10-09 • via Nuitee
Даулет • solo_traveller • kz
10
2026-10-09 • via Nuitee
S
Stephany Koklonis • solo_traveller • es
10
Pros:

El desayuno incluido, la habitación y que siempre hubiese alguien en la recepcion

2026-10-07 • via Nuitee
Дмитрий • solo_traveller • by
10
2026-10-07 • via Nuitee
P
Piotr • couple • pl
6
2026-09-19 • via Nuitee
G
German • solo_traveller • ru
7
2026-09-18 • via Nuitee
N
Necdet • solo_traveller • tr
10
2026-09-18 • via Nuitee
R
Roman • solo_traveller • ru
6
2026-09-14 • via Nuitee
R
Roman • solo_traveller • ru
6
2026-09-14 • via Nuitee
A
Asyl Kokshe KAZ • extended_group • kz
10
2026-09-14 • via Nuitee
A
AVK47 • solo_traveller • ru
9
Cons:

Если хотите выспаться, просите чтоб не заселяли над банкетным залом.

2026-09-11 • via Nuitee
D
DARIA • solo_traveller • vn
4
Only choose the place when you need the location
Pros:

Location that I needed

Cons:

Average cleanliness, very poor WiFi reception and speed, couldn’t work properly. No fridge or safe in the room, expensive coffee machine in the lobby. Fan not working

2026-09-10 • via Nuitee