Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Issues with hot water
Weak breakfast options
Some noise from the street

Categories

Cleanliness
8.46
Multiple reviews noted the necessity for better organization and issues with hot water.
Service
9.93
The staff received consistent praise for their attentiveness and helpfulness.
Location
9.47
The hotel is well-situated near the historical center, cited as a key benefit.
Room Quality
8.42
Rooms were described as modern and spacious, though some had issues like tight showers.
Amenities
8.95
General satisfaction with amenities, but some reported issues with internet connection.
Value for Money
9.41
Overall good value for the price, as expressed in several reviews.
Food and Beverage
7.96
Food options were mixed, with some stating the breakfast variety was weak.
Overall Experience
9.43
Generally positive experiences reported, with minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Central Location
The Viza Hotel in Arequipa is conveniently situated just a short stroll from the main square and a vibrant pedestrian area, making it the perfect base for exploring the city.

Luxurious Room Features
Indulge in the comfort of rooms equipped with ceiling-mounted rainfall shower heads, night light underneath the beds, and modern amenities like LCD TVs and digital door locks.

Exceptional Services
Enjoy a delightful buffet breakfast with a variety of options, benefit from 24-hour front desk assistance, and take advantage of services like free baggage storage and room service.

Book your stay at the Viza Hotel now to experience luxury and convenience in the heart of Arequipa!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Location

Guest Reviews

9
Based on 411 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
J
Javier • couple • pe
8
great location, nice rooms, period!
Pros:

the room, specifically the king room - really clean and comfortable

Cons:

the terrace is not the same as in the pictures, it was an underwhelming experience (no good lighting, no staff there) ... the staff could definitely use a little course on customer service (no good morning/afternoon/night) as they were lacking courtesy and manners in general ... also they should wear an uniform to make the overall experience more in accordance to a hotel

2026-10-13 • via Nuitee
D
Dolly • couple • cl
9
Funcional
Pros:

Moderna las habitaciones

Cons:

Faltaba un frigorífico para poder tener alguna agua helada

2026-10-13 • via Nuitee
D
degosdiego • couple • it
9
2026-08-27 • via Nuitee
M
Martin • family_with_children • fr
8
Pros:

Situation géographique, chambre spatieuse, propreté.

Cons:

Avant d'avoir de l'eau chaude, il faut attendre très longtemps. Les housses de couette sont très bizarres avec l'ouverture en haut.

2026-08-26 • via Nuitee
M
Marina • couple • it
7
2026-08-20 • via Nuitee
G
Gonzalo • solo_traveller • pe
7
2026-08-20 • via Nuitee
V
virginie • family_with_children • fr
7
Depuis notre arrivée au Pérou c est le première fois que l accueil est moyen
Pros:

Le jus d orage frais qd il en restait

Cons:

Le personnel a l accueil , on est arrivé tard , on était fatigué et pas un sourire
Trop bruyant le petit déjeuner .
Pas la possibilité de prendre un café soi même

2026-08-19 • via Nuitee
C
Cinthya • extended_group • us
10
2026-08-17 • via Nuitee
B
Barreto • solo_traveller • pe
7
Buen calidad precio ubicación de día
Pros:

La habitación cuádruple familiar muy bonita, amplia y las camas cómodas, el desayuno incluido bastante bien la verdad

Cons:

La ubicación de noche es un poco desolada

2026-08-16 • via Nuitee
G
Giancarlo • family_with_children • br
9
Ótima localização!
2026-08-10 • via Nuitee
D
Dechef • couple • fr
6
Un hotel dans une zone bruyante d'Arequipa
Pros:

L'hôtel est bien situé à 300 mètres de la Place d'Armes. Les chambres sont spacieuses et le petit déjeuner est correct. Le personnel est très disponible et nous avons beaucoup apprécier le geste de la réceptionniste qui nous a proposé de ne pas nous facturer la dernière nuitées lorsque nous avons du écourter notre séjour pour cause de maladie

Cons:

L’hôtel est situé au carrefour entre les deux rues les plus bruyantes du Centre Historique et, malgré le double vitrage de notre chambre (n° 203), située en surplomb, nous n'avons pas pu très bien dormir. Ce n'est pas un hôtel de charme car la décoration est assez banale.

2026-08-04 • via Nuitee
S
Saeed • solo_traveller • cl
7
Ducha de agua fría
Pros:

Habitantes grandes y cómodas

Cons:

El agua caliente en la ducha se corta después de 1 minuto de uso!

2026-07-24 • via Nuitee
P
Pedro • solo_traveller • pe
9
Arequipa cool alojamiento
Pros:

Ubicación y personal muy atentos y corteses

Cons:

Todo ok

2026-07-18 • via Nuitee
S
Scintu • couple • ch
7
Bon court séjour
Pros:

La chambre le comfort

Cons:

Manque d eau chaude un soir
Heureusement la réceptionniste a trouvé la solution
Petit déjeuner peu garni..il manquait la moitié des plats chauds...

2026-06-20 • via Nuitee
V
V • family_with_children • es
9
2026-06-15 • via Nuitee
M
Mariela • solo_traveller • ar
10
Pros:

La habitación genial, muy buena ubicación, excelente nivel de insonorización, ya que el ventanal era hacia la calle. La señorita y el Sr. de recepción muy atentos. Contaba con Parking cerrado, lo cual nos fue muy útil.

2026-05-26 • via Nuitee
E
Espen Hallø • couple • es
8
2026-05-25 • via Nuitee
G
G • solo_traveller • pe
5
Pros:

La habitación tome suit , es grande y cómodo , si quieres un lugar solo para ir a descansar está bien , Pero si buscas servicio habitación , restaurante , áreas como jardín etc , no hay

Cons:

No hay servicio a habitación , no tiene restaurante ,

2026-05-18 • via Nuitee
E
ELSA • couple • pe
6
INCONFORME
Pros:

SIN COMENTARIOS

Cons:

DESAYUNO BAJA CALIDAD Y NO HAY PERSONAL SOLO 1 PERSONA ATIENDE, LA HABITACIÓN NO TIENE RELACION COPN EL PRECIO, NO TIENEN PERSONAL SOLO 1 PERSONA QU DESCONOCE SUS LABORES, NO ME OTORGARON EL COMPROBANTE HASTA LA FECHA

2026-05-14 • via Nuitee
A
adela • extended_group • es
10
2026-05-06 • via Nuitee