Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG

Hotels
Holiday Inn Express
8.6 (1306 reviews)
2000 Rue des Grand-Marchés , Trois-Rivières , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Good breakfast variety
Spacious accommodations
Cons:
Cleanliness issues
Noisy guests
Access difficulty due to construction

Categories

Cleanliness
7.74
There were reports of inappropriate waste and hair found in the room, affecting cleanliness.
Service
9.71
Multiple reviews highlight helpful staff and a warm welcoming atmosphere.
Location
8.75
Convenient location near attractions, although access can be complicated due to construction.
Room Quality
9.2
Rooms are spacious, clean, and comfortable as noted by several reviews.
Amenities
8.73
Amenities such as gym and pool are appreciated but have received some complaints about temperature.
Value for Money
7.69
Some guests felt pricing was high for the standard of service and amenities provided.
Food and Beverage
8.24
Breakfast received praise for variety, but organization and selection were also critiqued.
Overall Experience
8.71
General satisfaction noted but marred by specific issues like cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:53

Property Description

Convenient Location in Trois-Rivières

Modern Amenities for Comfort
Featuring air-conditioned rooms with free WiFi, a fitness center, and an indoor pool, our hotel ensures a comfortable stay. Each room comes with a flat-screen TV, satellite channels, and a safety deposit box, along with cozy bed linen and towels.

Exceptional Services for Guests
Our hotel offers a 24-hour front desk, a shared lounge, and a business center for your convenience. Whether you're here for leisure or business, we strive to make your stay memorable.

Plan your stay at Holiday Inn Express & Suites - Trois Rivieres Ouest, an IHG Hotel for a delightful experience in Trois-Rivières.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for CAD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1306 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 9.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.71
S
Sandrine solo_traveller ch
6
Pros:

Confort des lits et de la literie, parking accessible et gratuit

Cons:

Assiettes en carton, services en plastique pour le petit-déjeuner...
Climatisation très bruyante.
Pas de restaurant ni dans l'hôtel, ni à proximité, hormis un McDo.

2026-05-22 via Nuitee
G
Gilbert extended_group fr
10
Pros:

Tout

Cons:

Parking payant non précisé

2026-05-22 via Nuitee
K
Kelly solo_traveller ca
8
Pros:

Very clean and pillows were excellent

2026-05-19 via Nuitee
F
Fanny couple ca
7
On s'attendait à mieux
Pros:

Le lit super confortable et le déjeuner

Cons:

Là tv n'était pas intelligente, le gym pas de climatisation pas de fan, la piscine au froide, la responsable de la cafétéria un peu intense, la lampe sur la tête de lit très mal placée, on se cogne la tête tout le temps.

2026-05-17 via Nuitee
D
Danyka solo_traveller ca
9
2026-05-15 via Nuitee
S
St-Jean solo_traveller ca
9
2026-05-12 via Nuitee
Y
Yann family_with_children fr
8
Pour une nuit de passage
Pros:

Très propre et spacieux

Cons:

L’environnement est dans une zone commerciale et industrielle, loin du centre-ville

2026-05-10 via Nuitee
B
Beaulieu couple ca
8
Correct
Pros:

Très moyen

Cons:

L'accès

2026-05-05 via Nuitee
C
Castelletti family_with_children ca
10
Je recommande fortement cet hôtel!
Pros:

Tout était parfait, chambre, emplacement, hôtel pour équipe sportive. Charge électrique gratuite.

Cons:

Plus de choix au déjeuner.

2026-04-29 via Nuitee
Y
Yan family_with_children ca
8
2026-04-26 via Nuitee
M
Mathieu extended_group ca
9
2026-04-24 via Nuitee
M
Marie family_with_children ca
8
Très bien!
Pros:

Propreté, installation

Cons:

Bruyant hier soir

2026-04-20 via Nuitee
S
Steven couple ca
6
Je n’y retournerai jamais
Pros:

Beau et propre

Cons:

Matelas fini, aucune insonorisation

2026-04-20 via Nuitee
M
Marie-Hélène family_with_children ca
8
2026-04-20 via Nuitee
G
Guillaume couple ca
10
2026-04-16 via Nuitee
T
Tracy laura family_with_children ca
10
2026-04-13 via Nuitee
A
Anne Marie couple ca
5
Très bel endroit! Bien situé mais amener vous l’application de Google translate car personnes sur les étages parlent fra
Pros:

La qualité de l’hôtel, de l’emplacement, les installations, lit King très confortable.

Cons:

Le personnel complètement incompétent! Le personnel sous traitant qui ne parle ni français ni anglais et je vais porter plainte à l’office de la langue française d’ailleurs.

2026-04-13 via Nuitee
G
Genevieve solo_traveller ca
9
Pros:

Bien localisé, propre et confortable

2026-04-13 via Nuitee
M
Marc solo_traveller ca
8
Pros:

No carpet in the rom

Cons:

Not enough parking space. Could not find a parking , i had to go in the parking of a retail shop, risking a ticket

2026-04-10 via Nuitee
M
Marina family_with_children ca
8
2026-04-08 via Nuitee