Lofts Azul Pastel

Hotels
9.3 (121 reviews)
Rua do Pasteleiro Nº12 , Horta , pt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Great views
Cons:
Poor cleanliness
Unsatisfactory service

Categories

Cleanliness
8.43
Multiple mentions of poor cleanliness, particularly in furniture and surfaces.
Service
9.4
Some positive mentions but significant criticism about breakfast service.
Location
10
Generally good location with good access to Horta.
Room Quality
8.44
Criticism regarding the condition of furniture and overall lack of amenities.
Amenities
9.39
Decent amenities but issues with kitchen equipment and cleanliness.
Value for Money
9.92
Some reviews indicate better value for other hotels despite high expectations.
Food and Beverage
8.88
Breakfast was convenient but lacked freshness and variety.
Overall Experience
9.93
Mixed feelings leading to an overall disappointing experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:16

Property Description

Luxury Accommodation in Horta

Modern Amenities: Enjoy a fully equipped kitchen, flat-screen TV, and a private bathroom with sea views and a walk-in shower.

Delicious Dining: Indulge in fresh pastries and fruits for breakfast, with the option for in-room dining. Unwind at the coffee shop, bar, and lounge.

Relaxation Galore: Take advantage of the outdoor fireplace, picnic area, and terrace with mountain views for a truly relaxing stay.

Book your stay at Lofts Azul Pastel now for a memorable experience in Horta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    People 4 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 121 reviews
Cleanliness: 8.43
Service: 9.4
Location: 10
Room Quality: 8.44
Amenities: 9.39
Value for Money: 9.92
Food and Beverage: 8.88
Overall Experience: 9.93
P
Portela couple nl
10
Pros:

Espaço muito confortável com excelentes vistas (víamos o mar de todas as janelas :))! Todos foram super simpáticos, atenciosos e flexíveis. Bom pequeno almoço, colocado no quarto todos os dias

2026-05-23 via Nuitee
N
Natascha solo_traveller de
10
Super Unterkunft, toller Meerblick!
Pros:

Ein super Hotel! Lage ist sehr gut, direkt am Meer, am Stadtrand ausserhalb des Trubels, Supermärkte in der Nähe und mit einem Mietwagen hat man von da aus sehr schnell die Besten Hikes erreicht.

Es gibt einen eigenen Parkplatz direkt am Hotel. Parkplatzsuche ist damit kein Problem.

Unser Appartement war in einem sehr guten Zustand und echt schön gestaltet (siehe Fotos). Frühstück wird bereits am Vortag bereitgestellt, sodass man frühstücken kann, wann immer man möchte (super praktisch für langschläfer wie uns!).

Der Besitzer Rui ist ein sehr angenehmer, cooler Kerl! Sehr freundlich, lustig, hilfsbereit und engagiert.

Die Hauskatze ist ne super liebe (und hübsche)... und sehr verschmust! :)

Das Lokal ist derzeit leider wegen Renovierungsarbeiten geschlossen. Mit einem Mietwagen und der ausreichend eingerichteten Küche ist das aber kein Problem.

FAZIT: Wir würden uns hier jederzeit wieder einbuchen. ;)

2026-05-21 via Nuitee
J
Juerg couple ch
7
2026-05-19 via Nuitee
R
Rob couple nl
10
2026-05-19 via Nuitee
J
Jasmin solo_traveller de
8
Klasse Aussicht
Pros:

Die Lage und Aussicht waren klasse. Der Check-in hat gut geklappt. Das Frühstück war lecker und für uns vollkommen ausreichend. Am besten fanden wir die kleinen Küchlein dazu. Parkplatz direkt vor der Tür - super. Fahrstuhl vorhanden.

Cons:

Uns haben Trockentücher gefehlt und das Kochfeld hat leider ewig gebraucht um heiß zu werden.

2026-05-15 via Nuitee
C
Coralie couple fr
8
Vue magnifique sur l’océan depuis la chambre
Pros:

La vue sur l’océan depuis la chambre est incroyable ! La chambre est spacieuse, avec canapé et coin cuisine, très pratique. Parking privatif, proche du centre d’Horta. Petit déjeuner copieux. Personnel très gentil

2026-05-11 via Nuitee
R
Ralf solo_traveller it
9
Pros:

Direkt am Meer, geschmackvolle Einrichtung

2026-05-07 via Nuitee
U
Ute solo_traveller de
9
Pros:

Zimmerausstattung war i.O. Sauberkeit top

Cons:

Frühstücksangebot sehr übersichtlich

2026-05-02 via Nuitee
S
Sebastian couple de
9
2026-05-01 via Nuitee
M
Marcel couple nl
9
2026-04-27 via Nuitee
H
Hugo couple pt
9
2026-04-22 via Nuitee
M
Marco solo_traveller it
9
2026-04-17 via Nuitee
T
Tiago family_with_children pt
9
Perfect Stay
Pros:

Our stay at this hotel was great. Everything was very good, the Staff (Rui) was very helpful, the breakfast was also very good. We had the sea view from our apartment and it was a delight waking up in the morning having that view. We will come back and we recommend this place.

2026-02-13 via Nuitee
R
Raquel family_with_children pt
10
Pros:

Espaçoso, muito boa decoração, vista excepcional!

Cons:

Nada em particular, fica só a dica de que podia ter panos da loiça para secar e um pano para limpar a mesa e a bancada.

2026-01-20 via Nuitee
K
kevin solo_traveller be
10
Pros:

Alles was perfect. Ook geweldige en vriendelijke eigenaar

2026-01-19 via Nuitee
M
Massimo Carlo solo_traveller it
8
Piacevole
Pros:

Vista mare molto bella

Cons:

Mi piacerebbe che l'isola avesse trasporti pubblici migliori, specie da e per aeroporto, per evitare taxi o noleggi

2026-01-09 via Nuitee
J
jeanne couple us
8
Fantastic view of the ocean. Large room, helpful staff.
Pros:

Wonderful view of the ocean from the room. Felt like you were on a boat! could hear the crashing waves. Really special. Room was large with big windows and had a kitchenette. Helpful staff -- there to greet you and show you around the room. Easy checkout. Large space for parking. Nice breakfast provided the night before left conveniently right in your fridg - mix of yoghurts, breads, meats/cheese, juice.

Cons:

A few tips but really, nothing major -- Ideally could use more light in the bathroom, a nightstand next to the bed and a winner would be a toaster in the kitchen :). I'd remove the shelving on the walls as it's not functional and is in the way. The chairs could use some spot cleaning. The cleaning supplies that were used caused a strong odor -- I vented the apartment with the great windows and let the sea air come in but something less noticeable would be better. The turn into the driveway needs some care given that you need to watch for those leaving

2025-12-17 via Nuitee
F
Francisco solo_traveller pt
5
Dececionante: acabei por não ficar alojado
Pros:

É verdade que o Hotel Azul Pastel tem vista de mar, mas, sendo o Faial uma ilha, quase todos os alojamentos a têm. A localização não é propriamente central: fica a cerca de 2,4 km da Horta, o que obriga a carro para praticamente tudo.

Cons:

O que realmente me levou a não permanecer foi o serviço. O pequeno-almoço anunciado no Booking nada tem a ver com o que se entende por “pequeno-almoço incluído”. Na prática, é deixado no quarto na tarde do dia anterior, quando alguém passa para limpar, e consiste apenas em pão (que no dia seguinte está tudo menos fresco) e dois croissants.

No meu caso, o “pequeno-almoço para duas pessoas” resumia-se a quatro fatias de queijo, duas de fiambre e duas de presunto e isto para o dia seguinte. Não há qualquer frescura, variedade ou atenção ao hóspede.

Decidi, por isso, não ficar as quatro noites reservadas. Preferi perder o valor pago e mudar-me para um hotel de quatro estrelas em frente à marina, com melhor serviço e, ironicamente, mais barato.

2025-11-23 via Nuitee
I
Inês solo_traveller pt
9
2025-11-14 via Nuitee
J
Joanna extended_group pl
5
2025-11-01 via Nuitee