Namaste Palace Hotel, Norwich City Centre

Hotels
7 (896 reviews)
139 Queens Road , Norwich , GB
+44 7914 158612

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Unclean bedding
Noisy rooms
Poor room quality
Value for money concerns

Categories

Cleanliness
5.08
Reviews indicated unclean bedding and poor shower facilities.
Service
8.55
General sentiment of staff being helpful and friendly.
Location
8.59
Perfect location in the center of town.
Room Quality
6.54
Mixed reviews on room quality, with mentions of small or inadequate rooms.
Amenities
7.07
Basic facilities provided, but some missing items like hairdryer and towels.
Value for Money
5.03
Concerns raised about the price being too high for quality offered.
Food and Beverage
8.08
Praise for restaurant quality and food offered.
Overall Experience
7.05
General sentiment focuses on convenience and cleanliness with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Luxurious Accommodation
Namaste Palace Hotel, located in Norwich, offers a luxurious stay just 900 meters from Norwich City Football Club. Each room is equipped with a flat-screen TV, complimentary vegetarian breakfast, and tea/coffee making facilities.

Convenient Amenities
Enjoy free WiFi throughout the property and the convenience of having towels, linen, and toiletries included in your stay. Parking is available for an additional charge, ensuring a hassle-free experience for guests with limited spaces.

Prime Location
Situated near Norwich Cathedral and UEA, with Norwich International Airport just 6 km away, Namaste Palace Hotel is the perfect choice for travelers seeking comfort and convenience in Norwich.

Book your stay at Namaste Palace Hotel now for an unforgettable experience in Norwich.

Important information:

Please note that the breakfast is a Tea/coffee basket which is in the rooms ready for you upon arrival.

At Namste Palace Hotel, we're here to make your stay as seamless as possible. Our standard check-in hours are from 15:00 to 21:30, and check-out time is by 11:00 am. Any early or late check-ins and checkouts beyond the standard mentioned hours are possible with prior notice and subject to availability, and may incur additional charges. Thank you for your understanding and cooperation in ensuring a smooth experience for all our guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

7
Based on 896 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.03
Food and Beverage: 8.08
Overall Experience: 7.05
S
Stephanie • solo_traveller • gb
10
Pros:

Close to city centre and shops.
Close to parks and amenities.
The room itself was comfortable and on suite was a nice size.

2026-09-14 • via Nuitee
D
Della • solo_traveller • gb
7
2026-09-11 • via Nuitee
C
Christopher • solo_traveller • gb
5
Friendly what you see is what you get hotel
Pros:

Friendly staff, easy check in, easy access.

Cons:

The loud road, but that's obvious when you book it. Maybe thick curtains would help.

2026-09-07 • via Nuitee
T
Tracey • family_with_children • gb
8
Overall, for the price we paid and for a last-minute 1-night stay, we were happy with our room.
Pros:

Communication was clear. The hotel was within walking distance of the bus station and city centre. The room was good and exactly what we needed for a 1-night stay. Would prefer and en-suite bathroom, but the shared one was clean.

Cons:

The cupboards were dusty, with dirt stains, and discarded clothes from a previous guest were left in one of them. The grey bed throw had some food stains on it.

2026-09-06 • via Nuitee
J
julia • extended_group • gb
8
Perfectly good enough for an overnight stay, close to the centre and good value for money.
Pros:

Location is good, not too far out of the centre. Really close to Sainsbury’s so very handy.

2026-09-05 • via Nuitee
L
Liz • extended_group • gb
6
OK for the price
Pros:

The price and location

Cons:

Not having an En Suite

2026-09-04 • via Nuitee
D
Denys • couple • ua
8
2026-09-03 • via Nuitee
L
Leech • solo_traveller • gb
8
2026-09-02 • via Nuitee
A
Aayush • couple • gb
4
2026-08-31 • via Nuitee
V
viral • couple • gb
3
Not satisfied , had went and stayed to relieve my memories from Norwich but disappointed at the end
Pros:

Cheap and affordable

Cons:

Cleanliness
Very bad service

2026-08-23 • via Nuitee
C
Claire • solo_traveller • gb
6
Pros:

Staff were so lovely, helpful and friendly. Shower and toilets were nice, clean and quiet. The room facilities good, kettle etc. Resteraunt smelled and looked amazing, will be going to try their food soon!!

Cons:

The room cleanliness was pretty poor. The room hadnt been hoovered, hair and tobacco on the bed so unlikely it was washed just re made. Walls a bit grubby.
But room did as we needed it to for our night out and the lovely staff make up for faults.

2026-08-22 • via Nuitee
K
Karen BP • couple • gb
7
Good value location on the edge of the city centre
Pros:

The room was a good size, and they had provided a fan for the hot weather. Bed was comfortable, bathroom was clean and overall a pleasant enough stay. We didn't experience any noise from other guests, and the location was close to the city centre. The adjoining restaurant downstairs was delicious, and all vegetarian.

Cons:

In spite of the fan the room was still very hot, but this was eventually solved by switching off the heated towel rail in the bathroom- finally found the switch above the bathroom door! No reception staff to help with this issue.

2026-08-21 • via Nuitee
M
maranda • family_with_children • gb
6
Nice but could of been more helpful as they didn’t understand what we was saying
Pros:

Clean

Cons:

They wasn’t very helpful as we was in a car accident and just wanted to feel comfortable and safe

2026-08-20 • via Nuitee
M
Martin • family_with_children • gb
4
Forgettable
Pros:

Was relatively clean.

Cons:

There was no check in desk, we had to wait 15 mins just to get a room key, rooms were needing touched up with paint, rooms were too hot. Noise downstairs was too much for 11pm and we were tired.

2026-08-17 • via Nuitee
J
justin Hayward • solo_traveller • hk
7
Pros:

Clean and tidy.

Cons:

Nothing

2026-08-12 • via Nuitee
C
craig • solo_traveller • gb
7
2026-08-10 • via Nuitee
P
Peter • solo_traveller • gb
3
Pros:

Bed was ok

Cons:

Had to wait 15 minutes to be show to my room.
No wash basin in room. Unhelpful staff.

2026-08-02 • via Nuitee
B
Ben • couple • gb
1
Horrendous! Worst place I’ve ever stayed by far. Avoid at all costs
Pros:

Nothing

Cons:

Everything! It was dirty, the toilets absolutely stunk and the staff were rude

2026-08-02 • via Nuitee
W
West • solo_traveller • gb
4
Pros:

The hotel as use it a couple times

Cons:

When ask staff to help with WiFi issues they don't seem to be able to understand me

2026-07-17 • via Nuitee
M
Mathanraj • solo_traveller • gb
8
2026-07-17 • via Nuitee