Hayes Hotel

Hotels
8.1 (1243 reviews)
Liberty Square, Thurles , Thurles , ie

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great central location
Excellent food quality
Cons:
Some rooms small
Heating issues reported
Value concerns regarding breakfast

Categories

Cleanliness
8.49
Most reviews mentioned the rooms were spotlessly clean and well-maintained.
Service
8.46
The staff were frequently described as friendly and helpful.
Location
8.5
Several reviews praised the central location of the hotel.
Room Quality
7.45
Some rooms were noted as being small and others had heating issues.
Amenities
7.98
Amenities such as a restaurant and parking were positively mentioned, though some bedrooms were small.
Value for Money
7.44
Price concerns were noted, especially regarding breakfast not being included.
Food and Beverage
7.99
Food quality received high praise, though breakfast experience varied.
Overall Experience
8.46
Overall experience was highly rated despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:11

Property Description

Historic Charm and Modern Comforts
Nestled in the heart of Thurles town, Hayes Hotel, an 18th-century gem, seamlessly blends historic charm with modern comforts.

Dining Delights and Nightlife
Indulge in delicious meals from breakfast to dinner in the on-site restaurant, enjoy refreshing beverages at the informal bar, and groove to live music at the vibrant nightclub on weekends.

Leisure and Entertainment
Take advantage of free access to the nearby leisure center, unwind in the bright rooms with en suite bathrooms, and experience late-night entertainment at the hotel's nightclub.

Ready to experience the perfect blend of history, entertainment, and comfort? Book your stay at Hayes Hotel now!

Important information:

Please note, all rooms are nonsmoking. Guests found to violate this rule will be subject to an additional fee of EUR 120.

Please note, this property has an on-site nightclub. Guests may experience noise disturbance on Saturday and Sunday nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1243 reviews
Cleanliness: 8.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 8.46
A
Adrienne solo_traveller ie
7
Pros:

the lady at reception was lovely upon arrival and food in the restaurant was nice.

Cons:

waiting staff could be a bit more friendlier, a smile costs nothing. As a person with coeliac disease, i asked in relation to my needs, and all i received was yes we can do that. I wasnt told in what way or how, which dishes etc. Not the most friendly of girls which people normally expect in a hotel / restaurant.
breakfast doesnt start till 8am, i was leaving at 7.30 so unable to get anything to eat.

2026-06-18 via Nuitee
H
Helen solo_traveller ie
8
Pros:

Room and bed very clean and comfortable

Cons:

No complaints

2026-06-17 via Nuitee
C
Cian solo_traveller ie
8
2026-06-15 via Nuitee
P
Patrick solo_traveller gb
8
2026-06-13 via Nuitee
M
Maribeth solo_traveller ie
9
I had a very pleasant and comfortable two night stay in Hayes Hotel while visiting with friends in Thurles.
Pros:

A beautiful traditional hotel with a warm and friendly atmosphere and excellent staff.

2026-06-10 via Nuitee
A
Anonoymous solo_traveller ie
8
Pros:

Lovelt friensly staff

Cons:

No lift . Loud music thumping until 1am. They provide ear plugs, but would you hear fire alarm?

2026-06-08 via Nuitee
L
Lisa couple ie
8
Pros:

Excellent location, very clean, good food

2026-06-05 via Nuitee
K
kenneth couple ie
8
Pros:

Location, old style feel.
Plenty of tea/ coffee in room, comfy bed

Cons:

With no breakfast included in price it was expensive for one night.

2026-06-04 via Nuitee
J
John solo_traveller ie
3
2026-06-03 via Nuitee
K
Kevin solo_traveller gb
5
I was passing through and it provided adequate accommodation.
Pros:

Old fashioned hotel with helpful staff.

Cons:

No socket to charge my toothbrush.

2026-06-02 via Nuitee
E
EimearC solo_traveller ie
8
2026-06-01 via Nuitee
C
Ciara solo_traveller ie
6
Pros:

The receptionist was fab. Room was clean and comfortable.

Cons:

A barman was rude and tge noise from the nightclub was so loud

2026-06-01 via Nuitee
R
Richie couple ie
10
Really enjoyed our night in Hayes. Dinner was excellent and the Breakfast was lovely.
Pros:

Breakfast was excellent.

Cons:

Everything was top class

2026-06-01 via Nuitee
S
Suzanne couple au
7
2026-05-25 via Nuitee
N
Natalia family_with_children es
7
2026-05-24 via Nuitee
F
Floozygal Solo travel Dublin, County Dublin
6
A grand spot.
Pros:

Not a bad spot at all and the food in Cusacks bar is really really good. Room was very clean, a nice touch to be left a large bottle of water. The shower was a bit tricky but the water pressure was awesome. The one thing that dragged down the whole experience was the incredibly rude and condescending receptionist. Really awful person to have at the front desk. The restaurant staff were lovely though.

2026-05-21 via Tripadvisor
M
Michael solo_traveller ie
1
2026-05-17 via Nuitee
G
George couple ie
4
The lack of a lift was astonishing
Pros:

Breakjfast ok

Cons:

Abscend of a lift.as we were both in our eightys also no walk in shower room very small for 2 people also a step in it.

2026-05-02 via Nuitee
I
Imelda family_with_children ie
7
Only one of the dinning room staff was anyway nice and helpful and she was on for breakfast..Wasn’t made about attitude
Pros:

Good location and clean.

2026-05-01 via Nuitee
E
Eamonn extended_group gb
9
Excellent would stay again
Pros:

Breakfast was excellent cooked to order. Location great and staff were very friendly and helpful.

Cons:

Toilet very hard to flush.

2026-04-26 via Nuitee