Tru By Hilton Williamsville Buffalo Airport

Hotels
•
Tru by Hilton
8.4 (480 reviews)
48 Freeman Road Building B , Williamsville , us
+1 716-633-7900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues in rooms
Cleanliness concerns

Categories

Cleanliness
7.65
Several mentions of cleanliness issues, such as unclean lobby and bedding.
Service
9.15
Staff were consistently mentioned as friendly, helpful, and accommodating.
Location
9.15
Positive mentions of location near restaurants, shopping, and airport.
Room Quality
7.65
Comments indicated some rooms were smaller and had noise issues.
Amenities
8.15
Standard facilities, issues with HVAC, but some positive mentions of breakfast.
Value for Money
8.65
Good value based on location and reasonable prices.
Food and Beverage
8.15
Breakfast was described as fine with good options, but not all were satisfied.
Overall Experience
8.65
Overall positive experience noted, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:09

Property Description

Convenient Location
Located just off Exit 49 of I-90, Tru By Hilton Williamsville Buffalo Airport offers a free shuttle to Buffalo Niagara International Airport, making travel a breeze.

Modern Amenities
Enjoy free Wi-Fi, local calls, and cable TV in all rooms. Take a dip in the indoor heated pool or seek assistance from the 24-hour front desk for a comfortable stay.

Explore Nearby Attractions
With Downtown Buffalo and Niagara Falls a short drive away, and easy access to dining and shopping options like the Walden Galleria Mall, there's something for everyone near our hotel.

Book your stay at Tru By Hilton Williamsville Buffalo Airport for a convenient and enjoyable experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Charges apply for long-term parking. Please contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

8.4
Based on 480 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
S
SuzanTN • couple • us
8
Clean, comfortable but No coffee in room
Pros:

8 out of 10
⭐⭐⭐⭐⭐⭐⭐⭐

This is a nice hotel the staff was friendly, the room was clean with plenty of counter space in the bathroom
It was in a good location

Cons:

No coffee maker in room (this is the reason for the 8 stars) There is 24 hour coffee in lobby but that means I had to shower, get dressed and go to lobby for my morning coffee and I like to have my coffee while I am getting ready so I didn’t like this inconvenience.
No Ice Bucket in room even though they had ice on every floor. Weird to have ice on every floor no ice bucket. We were on the 4th floor and if I went to the Ice machine in the lobby there were plastic ice buckets but there were non by the ice machine on our floor.

2026-08-25 • via Nuitee
S
Sameen • family_with_children • pk
7
It was decent place with clean rooms.
Pros:

It’s was clean - breakfast was limited but nice.

Cons:

The rooms were a bit small.

2026-08-22 • via Nuitee
S
Susan • family_with_children • us
6
2026-08-21 • via Nuitee
E
Elizabeth • family_with_children • pr
9
Super
Pros:

Ubicación y desayuno

Cons:

Todo estuvo bien

2026-08-16 • via Nuitee
C
Chris • family_with_children • us
9
Pros:

Excellent location ..good breakfast…very nice staff

2026-08-16 • via Nuitee
K
Kevin • family_with_children • us
8
2026-08-16 • via Nuitee
S
Shih-Chi • solo_traveller • tw
9
Pros:

早餐很豐富。網路順暢。一週內分別住兩次一晚住宿，3樓房間浴室水壓適當（4樓水比較小）。離機場很近，附近有購物中心跟不錯吃的雞翅店。

Cons:

房間沒有微波爐，電視沒有streaming 功能。椅子只有一張。整體房內空間看起來比照片小。

2026-08-16 • via Nuitee
W
Wirawan • solo_traveller • nl
8
2026-08-04 • via Nuitee
J
Judith • family_with_children • us
10
2026-08-03 • via Nuitee
R
rigg • extended_group • ca
10
2026-08-03 • via Nuitee
B
Benjamin • solo_traveller • us
9
Good new and neat airport.
Pros:

Large clean rooms. Coffee free all day. Great location for BUF airport.

Cons:

Busy time and desk staff were spread quite thin. Took longer than I liked to check in - as the lady at the desk took a booking call and it was quite lengthy figuring out discounts. Meanwhile I just had to stand there.

2026-07-25 • via Nuitee
W
Won Gyu • extended_group • us
8
Cons:

Some staff were better than others.

2026-07-23 • via Nuitee
P
PERLA • solo_traveller • us
9
Pros:

Hotels was nice and updated

Cons:

I thought my room would be cleaned after my first night but it wasn't, i didn't request housekeeping but I thought rooms were cleaned daily

2026-07-18 • via Nuitee
R
Regina • solo_traveller • ch
8
Pros:

Top Lage, nah an Autobahn aber trotzdem ruhig, sehr nettes Personal insbesondere Curtis, Tee & Kaffee stehen rund um die Uhr in der Lobby, kleiner Pool & Fitnesraum zur Abwrchselung, Zimmer war gross genug, Frühstück abwechselungsreich.

Cons:

Leider kein Safe im Raum vorhanden

2026-07-16 • via Nuitee
L
Laarni • couple • us
10
2026-07-13 • via Nuitee
J
Juel • solo_traveller • ca
10
Tru Hilton
Pros:

Quiet, clean with a fantastic breakfast.

Cons:

Nothing

2026-07-12 • via Nuitee
M
Marybeth • couple • us
10
We felt safe.
Pros:

Clean, organized, friendly employees

2026-06-28 • via Nuitee
B
Brandi • family_with_children • us
10
2026-06-25 • via Nuitee
• couple • us
9
2026-06-20 • via Nuitee
C
Caitlin • couple • us
9
2026-06-15 • via Nuitee