Hotel Alza Kyoto

Hotels
9.3 (1755 reviews)
Higashiyama-ku Benzaitencho 3-33 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Excellent service
Innovative amenities
Cons:
Rooms could be brighter
Slightly cramped entrance

Categories

Cleanliness
8.3
Rooms can be a little brighter and cleaner.
Service
9.8
Staff were extremely helpful and very kind.
Location
9.8
Perfectly situated near main areas of Kyoto.
Room Quality
9.3
Surprisingly spacious and very quiet room.
Amenities
9.3
Great use of technology in the room, large bathroom.
Value for Money
9.3
A comfortable and well-run hotel.
Food and Beverage
8.8
Great breakfast options served in the suite.
Overall Experience
9.8
Overall, it’s a fantastic hotel we’d happily stay at again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:59

Property Description

Luxurious Accommodation with River Views
Hotel Alza Kyoto offers a luxurious stay near the picturesque Kamo River and Gion District. Guests can indulge in stunning views of the river and the kawadoko from select rooms, providing a unique and serene experience.

Modern Amenities for Comfort
Each room is well-equipped with modern amenities such as air-conditioning, flat-screen TV, and a high-tech toilet for ultimate comfort. The private bathrooms feature a spa bath and a bathroom TV, ensuring a relaxing and enjoyable stay for guests.

Convenient Location for Exploring
Located just minutes away from Sanjo Station and various attractions like Kyoto International Manga Museum and Kiyomizu-dera Temple, Hotel Alza Kyoto offers a convenient base for exploring the city. With easy access to transportation and nearby markets, guests can make the most of their stay in Kyoto.

Experience luxury and convenience at Hotel Alza Kyoto – book your stay now for an unforgettable getaway.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for ¥8,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1755 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.8
N
Nadia couple lu
10
Un posto davvero da raccomandare
Pros:

Ogni confort in ogni parte dell’hotel. Una stanza lussuosamente arredata.
La gentilezza dello staff, la calma di notte.

Cons:

Niente.

2026-05-13 via Nuitee
R
Raminta couple ch
9
Pros:

The room was very nice and spacious, big bathroom, super nice service of the hotel staff, and great location in the Gion area.

2026-05-12 via Nuitee
G
Guillaume couple fr
10
Cet hôtel est une perle rare
Pros:

Établissement à taille humaine où l’on se sent vraiment bien ; personnel chaleureux, disponible et bienveillant. Chambre spacieuse, très bien équipée, parfaitement insonorisée et surtout, lit extrêmement confortable ; loin des literies dures comme la pierre qui sont souvent la norme au Japon. Quant à l’emplacement, il ne peut pas être meilleur à Kyoto. En bref, l’un des meilleurs hôtels dans lequel j’ai séjourné lors de mes nombreux voyages au Japon.

Cons:

Air conditionné un peu bruyant

2026-05-11 via Nuitee
R
Raja couple gb
10
2026-05-11 via Nuitee
M
Michaela solo_traveller de
7
Pros:

Das Bett war super, sehr bequem und bestes bisher. Es war sauber und ruhig, Lage perfekt.

Cons:

Keinesfalls ein 5 Sterne Hotel. Bei google 4 Sterne Bewertung und auch das zu hoch. Das Frühstück ist tatsächlich eine Frechheit und nicht zu unterbieten. Es gab im Prinzip nur das Hotelzimmer und sonst keine Aufenthaltsmöglichkeiten. In der Toilette war Schimmel. Wenn man es als 5 Sterne kennzeichnet, dann muss es dem auch entsprechen.

2026-05-11 via Nuitee
M
Michela extended_group ch
10
Pros:

Bellissimo, camera grande per gli standard del Giappone. posizione centrale e staff gentilissimo.
Consigliato

2026-05-07 via Nuitee
W
Waldemar extended_group pl
9
But wxcelent location service and comfort in rooms givet a great stay
Pros:

Big rooms and great location

Cons:

No bar and restourang and no spa

2026-05-06 via Nuitee
A
Andrew family_with_children mt
10
2026-05-03 via Nuitee
A
Andrew family_with_children mt
10
2026-05-03 via Nuitee
M
Madeline couple us
8
Solid option for those wanting to explore Kyoto and be steps away from the magic
Pros:

Location was amazing. You can walk anywhere you want and right on the river!

Cons:

Nothing really

2026-05-02 via Nuitee
L
Lubomir family_with_children ch
10
2026-05-01 via Nuitee
H
Hyung Soon solo_traveller kr
9
2026-04-29 via Nuitee
couple us
9
2026-04-29 via Nuitee
N
Natalia family_with_children ru
6
Big room, but old and very noisy. No normal breakfast.
Pros:

Room was big, but old.

Cons:

They had no breakfast facilities, the breakfast was brought to the room but it was not European, so we were always hungry afterwards. The location is good, but was no view and was terribly noisy at high and early morning.

2026-04-29 via Nuitee
D
DAN couple cn
10
Pros:

位置设施都非常好 窗外鸭川风景也很美,酒店旁边就是很多樱花

Cons:

4月初被子太厚了 夜里很热

2026-04-28 via Nuitee
K
Kaitlyn couple us
10
Convenient and comfortable!
Pros:

The location of this hotel is incredible to subway and central Kyoto. The room is so spacious, especially compared to our rooms in Tokyo. The bed was the most comfortable we had in Japan. Staff were very kind and helpful, especially with helping to ship our bags to our next hotel. This is a property I will absolutely recommend to anyone I know coming to Kyoto.

Cons:

Did feel a bit dated in some places.

2026-04-28 via Nuitee
G
George couple us
10
Pleasant room overlooking the river; in the Gion while with easy walking distance to public trans.
Pros:

Breakfast is okay. Japanese breakfast was very good; western breakfast was more Japanese. Needed to eat in the room because the breakfast area is very limited. This was okay because we had a large room with a very nice art deco table overlooking the river.

2026-04-27 via Nuitee
D
David couple it
10
superb for stay in lovely Gion area of Kyoto.
Pros:

excellent hotel, superb staff, great location, very clean and comfortable room.

2026-04-27 via Nuitee
I
Ivan family_with_children ch
8
Pros:

Zimmer Komfort

Cons:

Frühstück im Zimmer, kein buffet

2026-04-26 via Nuitee
C
Chiatti solo_traveller fr
10
Pros:

La chambre est très spacieuse et la literie confortable. Le personnel est au petit soins

2026-04-26 via Nuitee