Sapa Relax Hotel & Spa

Hotels
9.3 (3765 reviews)
19A Dong Loi, Sapa Town, Lao Cai , Sa Pa , vn

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Free
Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Minor maintenance required in some areas

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness positively, but a review indicated a mouldy bathroom.
Service
9.88
Several reviews highlight friendly and helpful staff.
Location
9.42
Many reviewers appreciated the location as being close to attractions.
Room Quality
9.07
Rooms are described as spacious and comfortable, with some minor issues noted.
Amenities
9.4
Guests enjoyed good amenities such as a breakfast spread and rooftop views.
Value for Money
9.56
Positive sentiments about exceptional value for stays.
Food and Beverage
8.91
Breakfast was praised, although some guests noted limited options.
Overall Experience
9.78
General sentiment toward the hotel experience was highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:03

Property Description

Tranquil Oasis in Sa Pa

Modern Comforts and Convenience
Sapa Relax Hotel & Spa offers air-conditioned rooms with free WiFi, a restaurant, and attentive room service. Each room is equipped with a fridge, minibar, and flat-screen TV for a comfortable stay.

Scenic Surroundings and Nearby Attractions
Situated near Sa Pa Lake and Sa Pa Stone Church, this hotel provides a peaceful retreat close to popular points of interest. Explore the area with ease and return to relaxation at Sapa Relax Hotel & Spa.

Exceptional Service and Amenities
With a 24-hour front desk, currency exchange, and a garden terrace, guests can enjoy convenience and comfort throughout their stay. Experience warm hospitality and book your stay at Sapa Relax Hotel & Spa today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 1 year old and over stay for VND 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 3765 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 9.4
Value for Money: 9.56
Food and Beverage: 8.91
Overall Experience: 9.78
R
Richards • solo_traveller • au
9
Pros:

Very centrally located and late check in welcomed by staff

2026-06-19 • via Nuitee
R
Remus • extended_group • it
10
Pros:

La gentilezza dello staff, la posizione e la pulizia.

Cons:

Nulla.

2026-06-19 • via Nuitee
H
hallo • solo_traveller • at
7
2026-06-19 • via Nuitee
J
Jose • couple • us
8
It’s a cute small hotel but still needs an improvement on the baggage safety.
Pros:

It’s an expanding facility. Few more rooms are being developed with we’re there. It’s small but has the things you need.

Cons:

We left our baggage after we checkout early because we still have other excursions to go to, but our stuff were left in unlocked no door room which I can easily lose my iMac laptop, camera, and other valuables. It’s very open that everybody who passes by and can steal it. Thank God, nothing happened to them for they will be hit with complaint and expensive reimbursement.

2026-06-19 • via Nuitee
M
Mari • family_with_children • ae
9
2026-06-18 • via Nuitee
H
hasanozcan • couple • tr
9
Pros:

Gayet temiz ve kurumsal bir oteldi. Konumu Sun Plaza'ya yürüme mesafesindeydi. Personel çok ilgiliydi. Yataklı otobüs bileti bulamamıştık otel hemen bu durumu çözene kadar ilgilendi. Biz 1 gece konaklamıştık.Normalde kahvaltı dahil değildi. Bize ikram kahvaltı hediye ettiler. Açık büfesi kocamandı ve çeşitliydi. Odası çok genişti ve temizdi. Tekrar sapa'ya gelirsek yine aynı otelde kalırız.

2026-06-17 • via Nuitee
E
Elizabeth • couple • gb
10
2026-06-16 • via Nuitee
L
Levike82 • solo_traveller • gb
10
2026-06-16 • via Nuitee
L
Levike82 • solo_traveller • gb
10
2026-06-16 • via Nuitee
K
Kelwin • solo_traveller • de
10
Pros:

Everything. Ruby helped a lot and was always kind and friendly.
Will come back and recommend the Hotel.

2026-06-16 • via Nuitee
امجد • couple • om
9
كان فندق نظيف وقريب من كل الفعاليات ومن السنتر ومن المطاعم من افضل الفنادق
Pros:

الموقع والنظافه والسعر

Cons:

لا شي

2026-06-15 • via Nuitee
C
Carl • solo_traveller • us
10
Pros:

It was terrific. Great jumping off place for our adventures. The food was especially good.

Cons:

I would’ve liked a room with a view. Not every room comes with a view. It’s the way it is, though they did their best and it was a nice room.

2026-06-15 • via Nuitee
יאיר • solo_traveller • il
10
2026-06-13 • via Nuitee
R
Ronniel • couple • ie
8
2026-06-12 • via Nuitee
C
Christian • solo_traveller • de
10
Pros:

As I arrived in the hotel, you felt immediately welcome there. I did not book the breakfast and I got a complementary breakfast from them. The view was great and the rooms were very clean. Every day I got 2 new water bottles.

Cons:

Nothing to complain about.

2026-06-11 • via Nuitee
H
Hirayama • couple • jp
8
2026-06-10 • via Nuitee
A
Alice • solo_traveller • il
10
2026-06-10 • via Nuitee
J
Jo-Anne • solo_traveller • nz
7
We had a really nice 4 days in Sa Pa and would stay there again
Pros:

Great location

Cons:

Room was a bit small

2026-06-09 • via Nuitee
A
Anne • couple • gb
9
Very nice and relaxing
Pros:

Very close to everything, lovely staff and very clean.

Cons:

Nothing

2026-06-09 • via Nuitee
K
Khine • solo_traveller • vn
10
Pros:

The girl from reception name Ngoc ❤️ Ruby, your personality is 1000/10 . Love the place and her service ❤️

2026-06-09 • via Nuitee