Hôtel des Patients

Hotels
8.9 (5277 reviews)
8 Avenue de la Sallaz , Lausanne , CH
+41 21 545 41 11

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 5277 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
B
Berta • extended_group • es
7
Hotel Hospital
Cons:

Está en un hospital. Te encuentras con pacientes en el ascensor.

2026-10-31 • via Nuitee
O
Orianne • solo_traveller • fr
10
2026-10-31 • via Nuitee
L
Laetitia • family_with_children • ch
9
2026-10-31 • via Nuitee
A
Aschwanden • family_with_children • no
9
2026-10-31 • via Nuitee
C
Charlotte • family_with_children • fr
10
Superbe séjour
Pros:

La vue de la chambre est exceptionnelle ! L’emplacement de l’hôtel et le restaurant sont un vrai plus.

2026-10-31 • via Nuitee
J
JONGWOO • family_with_children • kr
9
Pros:

역하고 가깝다. 직원 친절하다. 환자용+ 산후조리원을 겸해서 그런지 방이 넓고 침대가 좋다.

Cons:

아쉬웠던 점은 딱히 없다.

2026-10-31 • via Nuitee
H
Hugo • family_with_children • ao
10
2026-10-30 • via Nuitee
S
Santiago • family_with_children • es
9
2026-10-30 • via Nuitee
T
Théo-Alex • couple • ch
8
Très propre, très calme et confortable
Pros:

La propreté et le calme

Cons:

Le fait que le personnel débatte de leurs opinions politiques ou de leurs commentaires sur l’actualité à proximité de la réception, je trouve ça peu adéquat.
Au déjeuner il manquait des noix et des céréales certifiées sans sucre.

2026-10-30 • via Nuitee
S
Santiago • family_with_children • es
10
2026-10-30 • via Nuitee
G
Gaetane • family_with_children • be
8
Pros:

Check in fluide, chambre cosy et adaptée, soucis de l'écologie et de la sécurité se voient dans la chambre et dans l'hôtel.
Très propre, les défauts d'hygiène sont dûs aux clients et sont vite réglés.
Super vue du restaurant sur le lac.
Chouette vue de la chambre aussi même si on n'était pas du côté du lac.
C'est très émouvant de voir des patients et des touristes se mélanger dans cet hôtel

Cons:

Les interrupteurs sont compliqués à manipuler et à comprendre.
Le personnel du restaurant range trop vite le petit déjeuner. Si le buffet est jusque 10h il ne faut pas supprimer le pain et les viennoiseries à 9h30...

2026-10-29 • via Nuitee
J
Jiande • couple • ch
9
2026-10-29 • via Nuitee
W
waddah • solo_traveller • fr
10
2026-10-28 • via Nuitee
G
Gregor • solo_traveller • ch
10
2026-10-28 • via Nuitee
S
Susan • family_with_children • gb
10
Lovely hotel, great breakfast
Pros:

Good welcome, lovely breakfast, big clean room. free transport pass

Cons:

It would have been have good to confirm we had twin beds, without needing to phone.

2026-10-28 • via Nuitee
K
Katja • family_with_children • ch
9
2026-10-27 • via Nuitee
C
Claudine • solo_traveller • ch
9
agréable
Pros:

Personnel accueillant et serviable

Cons:

l'accueil au restaurant

2026-10-27 • via Nuitee
A
Anne-Catherine • couple • ch
9
Pros:

Accueil très sympathique, belle chambre avec une grande baie vitrée avec vue sur le lac, on oublie très vite que l’on se trouve dans un « milieu hospitalier ». Le personnel est très sympathique et le petit-déjeuner parfait!

2026-10-26 • via Nuitee
K
Klaes • couple • ch
8
2026-10-26 • via Nuitee
ליעד שכטר • family_with_children • il
10
2026-10-25 • via Nuitee