Hôtel des Patients

Hotels
8.9 (5110 reviews)
8 Avenue de la Sallaz , Lausanne , ch

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5110 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
T
Théo couple fr
6
Bon séjour, mais peut mieux faire
Pros:

Bon hôtel en général, bon petit déjeuner

Cons:

Les travaux très bruyants en bas de la chambre avec réveil à 7h tous les jours et l’absence de climatisation

2026-07-25 via Nuitee
M
Marie solo_traveller fr
10
Pros:

Accueil aimable et avenant, la chambre est superbe (spacieuse, confortable et bien équipée).
Parking payant disponible donnant accès aux transports en commun, metro a proximité.

2026-07-25 via Nuitee
P
Petra couple ch
8
Schön, gute Lage, super Frühstück, sehr sauber
Pros:

Frühstück super, gute Lage, sehr sauber

Cons:

Etwas ungewohnt war etwas die "Spitalatmosphäre" am Anfang, aber nach einem Tag kann man dies "ausblenden".

2026-07-25 via Nuitee
C
Caroline solo_traveller ch
5
Pas très heureux
Pros:

La proximité avec. le CHUV et la possibilité dʼy stationner sa voiture est très pratique

Cons:

Comment peut on construire un hôtel (qui est récent) sans climatisation dans les chambres et ne pas non plus prévoir de frigo pour au moins garder ses bouteilles dʼeau au frais……la nuit a été très pénible niveau température.

2026-07-25 via Nuitee
A
Ambre couple fr
9
2026-07-24 via Nuitee
C
Chloe couple ch
9
2026-07-24 via Nuitee
C
Coraline solo_traveller ch
5
Cons:

En pleine canicule: aucune climatisation. Uniquement des ventilateurs. J’ai eu très très chaud.

2026-07-24 via Nuitee
F
Fabrice solo_traveller ch
8
Pros:

L’emplacement

Cons:

Quelqu’un est entré dans ma chambre pendant que je faisais la sieste!
Pas de raison que le personnel de nettoyage ou autre passe à ce moment!
Je pense plutôt qu’il y a eu une erreur à la réception et c’est un client qui est entré et s’est aperçu que la chambre était déjà occupée!
D’ailleurs quand je suis rentré plus tard dans la nuit, j’ai pu rentrer dans l’hôtel, prendre l’ascenseur mais impossible d’entrer dans la chambre!

2026-07-24 via Nuitee
A
Angelo couple ch
8
2026-07-24 via Nuitee
M
Michelle family_with_children gb
10
2026-07-24 via Nuitee
C
Claudia family_with_children ch
9
2026-07-23 via Nuitee
J
Judith family_with_children ch
8
Cons:

Leider hat es eine grosse Baustelle welche morgens ab 7h Lärm machen daher konnte man nicht ausschlafen. Sonst aber alles perfekt.

2026-07-23 via Nuitee
M
Mohamed solo_traveller sn
9
2026-07-23 via Nuitee
B
bruno couple fr
10
Excellente adresse à Lausanne.
Pros:

Tout est parfait. Chambre nette, spacieuse, et très bien équipée. Personnel disponible et à l’écoute.

Cons:

Rien

2026-07-23 via Nuitee
I
Inès solo_traveller fr
9
2026-07-23 via Nuitee
I
isabelle solo_traveller fr
6
Pros:

Chambre confortable propre et spacieuse

Cons:

Proximité de l'hôpital, ambulance, hélicoptère, malades.
Manque climatisation dans la chambre

2026-07-23 via Nuitee
S
S. solo_traveller nl
8
Bijzonder
2026-07-23 via Nuitee
J
Joanna family_with_children pl
10
Pros:

śniadanie super, lokalizacja blisko metra

2026-07-22 via Nuitee
A
Andreas couple at
10
Tipptopp
Pros:

Es war alles sehr gut und angenehm.

2026-07-22 via Nuitee
A
Antonello solo_traveller ch
9
Très bien
Pros:

Chambre spacieuse et agréable

Cons:

Pas de climatisation réelle

2026-07-22 via Nuitee