Hôtel des Patients

Hotels
8.9 (5031 reviews)
8 Avenue de la Sallaz , Lausanne , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5031 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
D
Dina Sandrine • family_with_children • ca
10
Très agréable
Pros:

La proprete

Cons:

N/A

2026-07-04 • via Nuitee
D
Daniel • family_with_children • de
9
Pros:

Absolut Gut!

2026-07-04 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Clean and spacious rooms

2026-07-04 • via Nuitee
Y
Yanitsa • solo_traveller • bg
5
Paradox
Pros:

The location of the hotel and parking available as part of the booking. Thevspacious room and bathroom. The Lake view.

Cons:

There was a construction going on all day long from 7am to 5 pm right next to our room - constant drilling. I didn't like that we were not informed in advance for this situation and even though the staff gave ys earplugs I prefer being moved to a quieter room.

2026-07-04 • via Nuitee
B
Barbara • family_with_children • ch
8
Wir würden nicht mehr dort buchen
Pros:

Die Lage ist gut, nahe an der Metrostation. Das Frühstück war gut, der Kaffee mittelmässig.

Cons:

Es war sehr heiss im Zimmer. Eine Seite des Hotels liegt über einer riesigen Baustelle, dessen Lärm man auch durch die geschlossenen Fenster hört. Wir haben daraufhin ein Zimmer auf der anderen Seite bekommen, aber da hatte man bis spät in die Nacht den Strassenverkehr und ohne offene Fenster war es im Zimmer nicht auszuhalten. Von 2 Ventilatoren war einer kaputt und beide alt und sehr laut, so dass man nicht mit angeschaltetem Ventilator schlafen konnte. Der Aussenbreich zum sitzen ist nicht gemütlich. Wir hatten etwas dort vergessen, es wurde uns nachgesendet, aber das doppelte der Portogebühren verrechnet. Schade.
Es ist ein ehemaliges Spital. (Zimmer sind die ehemaligen Patientenzimmer, aber sauber und neu)

2026-07-04 • via Nuitee
M
Manuela • couple • ch
10
Pros:

Tutto. Un ringraziamento particolare alla reception per averci assistito con gentilezza e grande disponibilità.

2026-07-03 • via Nuitee
C
Cristina • solo_traveller • ro
10
Excelent!
Pros:

Totul!
Curățenie exemplara, camera cu un view superb asupra lacului.
Mic dejun variat, cafea foarte bună, sucuri naturale.

2026-07-02 • via Nuitee
U
Urs • solo_traveller • ch
9
Pros:

Die Stimmung im Allgemein

2026-07-02 • via Nuitee
K
Krista • couple • us
10
Beautiful place with excellent access to the city
Pros:

Beautiful rooms, great bathroom, breakfast is outstanding, free city transportation pass included, a short walk to the metro with access to everything. This was a wonderful experience. Patients do stay here especially women who have just delivered babies, but this is only an issue for people who would feel uncomfortable.

Cons:

Nothing

2026-07-01 • via Nuitee
A
Antoine • couple • fr
3
Cons:

Thermique par météo chaude, la chambre était un four. Le ventilateur ne suffit pas.
Boutons de commandes électriques inutilement compliqués.

2026-06-30 • via Nuitee
D
David • couple • be
7
Bien mais on avait l'impression d'être hospitalisés.
Pros:

Le matelas de qualité et le petit déjeuner.

Cons:

L'intégration avec l'hopital. Des patients et des infirmières à l'acceuil.

2026-06-30 • via Nuitee
F
Frederic • solo_traveller • fr
8
2026-06-30 • via Nuitee
K
Kamel • couple • ch
8
2026-06-29 • via Nuitee
F
Franck • solo_traveller • fr
9
Pros:

La vue et le confort

2026-06-29 • via Nuitee
J
Jey.t • couple • ch
8
2026-06-29 • via Nuitee
B
Bruno • couple • fr
10
Tres belle découverte
Pros:

Nous avons aimé, cette «  mixité » dans le sens personne en traitement médical, famille avec naissance de bébé et touristes. Cela semble améliorer le séjour du malade habituellement regroupés entre eux. Lors de nos petits déjeuner ou déjeuner, nous avons pu voir les sourires de personnes en traitement, même d’échange entre inconnus. Et tous ses petits bébés dans leur berceau était beau à voir.
Ce principe, devrait être étendu à tous les pays qui disent prôner le bien être du peuple, car être malade, donner naissance ou faire du tourisme
nous sommes ou seront tous concernés.
Au moment où la France cherche des moyens pour réaliser des hôpitaux conformes aux attentes du peuple, l’association d’hôtel avec l’hôpital permettrait aussi de
Pour ce qui concerne la chambre et le service autour s’était parfait..

2026-06-28 • via Nuitee
X
Xavier • family_with_children • fr
10
Un hôtel tout confort au meilleur rapport qualité-prix sur Lausanne
Pros:

Emplacement exceptionnel proche de la cité et du métro. Belles chambres et parking couvert payant.

Cons:

Rien

2026-06-28 • via Nuitee
P
Pili • solo_traveller • es
10
2026-06-28 • via Nuitee
S
Sonsoles • solo_traveller • es
8
Pros:

Todo estaba limpio, y era cómodo
El desayuno era muy completo
Bien comunicado con el centro de la ciudad,

Cons:

No había aire acondicionado, en la habitación había dos ventiladores pero el calor era insoportable.

2026-06-28 • via Nuitee
M
Michael • solo_traveller • ch
7
Nettes einfaches preiswertes Hotel in Stadtrandlage
Pros:

Super Lage, sauber und schön bzw. auch recht zweckmässig, nettes Personal, leise im Zimmer (Fenster Schall gedämmt)

Cons:

die Luft im Zimmer bei draussen 34 Grad Celsius ist mit dem Ventilator drinnen nur etwas stickig, Klimaanlage wäre besser,

2026-06-28 • via Nuitee