Hôtel des Patients

Hotels
8.9 (5277 reviews)
8 Avenue de la Sallaz , Lausanne , ch
+41 21 545 41 11

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 5277 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
G
Guylaine • extended_group • fr
9
2026-09-12 • via Nuitee
U
Udo • family_with_children • de
8
2026-09-12 • via Nuitee
H
Hakkı • extended_group • tr
9
Sağlıklı, konforlu ve keyifli
Pros:

Tesis bir hastane kompleksinin içinde. Metroya çok yakın, merkezi konumda sayılabilecek nitelikte, temizliği harikaydı. Biz üç kişilik büyük bir odada kaldık. Odanın büyüklüğü, kullanım alanı çok konforluydu. Çalışanlar güler yüzlüydü, kahvaltı çeşitliliği bizim damak zevkimize uygundu. Çay ve kahve çeşitleri fazlasıyla mevcuttu. Bazı günler akşam yemeğini de orada yedik; gayet uygun, sağlıklı ve lezzetliydi. Çok memnun kaldık.

Cons:

Klima yok

2026-09-12 • via Nuitee
T
Timo • couple • de
10
Pros:

Sehr nette Rezeptionisten.
Sehr Sauber und tolles Frühstücksbuffet.
Große Zimmer aber etwas warm.

Cons:

Zunächst kein sicheren Fahrradabstellraum (nur Tiefgarage). Auf Nachfrage Lagerung der Fahrräder im Gepäckraum was sehr nett war.
Lage nicht im direkten Innenstadtbereich, aber gute U-Bahnanbindung.

2026-09-10 • via Nuitee
L
Laurence • family_with_children • lu
10
Pros:

Personnel très accueillant. Chambres propres et spacieuses

Cons:

Je m’attendais à mieux pour le petit déjeuner

2026-09-10 • via Nuitee
C
Camilla • family_with_children • dk
10
Fuldstændig magisk!
Pros:

Stedet har en sublim beliggenhed, med den smukkeste udsigt udover byen og søen.
Metroen ligger tæt på, så det er nemt at komme rundt med offentlig transport.

Cons:

Der var ikke noget at sætte en finger på. Man skal dog være opmærksom på at det er er patient hotel der hører til sygehuset, så du kan støde på indlagte patienter på gangene og i morgenmadsbuffeten.

2026-09-10 • via Nuitee
M
malicia • family_with_children • fr
7
Pros:

Le concept est sympa

Cons:

Pas de clim et très cher

2026-09-09 • via Nuitee
L
Laurent • solo_traveller • ch
3
2026-09-09 • via Nuitee
Y
Yiu • couple • hk
5
2026-09-09 • via Nuitee
C
Christiane • solo_traveller • de
8
Pros:

Sauberkeit war sehr gut

Cons:

Hatte ein bisschen was von Krankenhaus - auch im Hotel

2026-09-09 • via Nuitee
P
Philippe • couple • ch
7
Professionnels
Pros:

L’emplacement

Cons:

Très hopital pas trop chaleureux

2026-09-08 • via Nuitee
I
Isabelle • couple • fr
10
Top , hotel calme ( dernier étage avec balcon)
Pros:

Bel établissement , dans un CHU , très étonnant .. silencieux et bien équipé .

Cons:

Toujours le même petit déjeuner , un peu dommage malgré toujours beaucoup de choix .

2026-09-08 • via Nuitee
I
Inma • extended_group • es
9
Pros:

Atención
Limpieza
Instalaciones

2026-09-08 • via Nuitee
R
Romain • solo_traveller • ch
8
2026-09-08 • via Nuitee
N
Nina • family_with_children • at
7
Hat alles gepasst
Pros:

Geräumiges Zimmer

Cons:

Baustelle vor dem Hotel

2026-09-07 • via Nuitee
M
Maryshka5 • solo_traveller • ch
10
Excellent séjour en famille
Pros:

Super accueil ..chambre confortable et spacieuse...balcon vue lac magnifique !

2026-09-07 • via Nuitee
M
MOHAMMED • couple • ma
9
Excellent
Pros:

La proximité la propreté un bon petit déjeuner
Personnel à la hauteur

Cons:

À part l’équipement à améliorer un peu

2026-09-06 • via Nuitee
A
Antonios • family_with_children • it
10
Ottimo hotel
Pros:

Solo l’idea di fare convivere i pazienti di ogni genere con i bambini appena nati ed i turisti di ogni tipo, e’ encomiabile! Detto ciò, la posizione è perfetta vicino alla metro e le stanze hanno una vista spettacolare. Il personale è gentilissimo. La pulizia è perfetta. La nostra camera era grandissima e ben attrezzata.
L’esperienza è stata positivissima. Ho soggiornato con la mia famiglia e lo faremo ancora il prossimo anno (infatti ho già prenotato!).

Cons:

Unico neo, se vogliamo proprio trovare un difetto è la mancanza di condizionatori per il caldo, ma penso che pochi ne abbiano a Losanna perché di solito non si soffre il caldo. Comunque c’erano dei ventilatori a sufficienza ed alla sera bastava aprire le finestre e si stava benissimo.

2026-09-06 • via Nuitee
V
Vincent • family_with_children • ch
7
2026-09-06 • via Nuitee
R
roger • couple • be
10
Le séjour le plus confortable à Lausanne
Pros:

Chambre apaisante dotée de tous les équipements nécessaires , voiles , tentures , stores et moustiquaires !!

Cons:

Il y a des travaux à côté mais on nous a fourni des bouchons et le chantier commence à 8 h

2026-09-06 • via Nuitee