Hôtel des Patients

Hotels
8.9 (4969 reviews)
8 Avenue de la Sallaz , Lausanne , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4969 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
R
Régis • family_with_children • ch
9
2026-06-13 • via Nuitee
D
Daniel • solo_traveller • pl
10
Pros:

Beautiful hotel. Very friendly lovely helpful staff , we were even very kindly upgraded for free to best room they have with big terrace with panoramic views of Geneva Lake and Alps , it was truly incredible and what a wonderful surprise ! Absolutely spotless everywhere , beds very comfortable and wonderful very big bathroom. Just short walk to the metro station with frequent trains going down to the city and short very pleasant walk to Sauvabelin Forest beside which former David Bowie house called Chateau du Signal is , one of the reasons why I pick this hotel for our night in Lausanne. Breakfast was delicious with big choice for everyone. We absolutely loved our stay in this wonderfu hotel and would highly recommend it to anyone.

2026-06-13 • via Nuitee
M
murielle • solo_traveller • ch
9
Pros:

Das Personal war sehr freundlich. Es war alles sauber.
Das Zimmer sehr grosszügig.
Die Lage nahe der Metro tiptop.
Die Aussicht über die Stadt und auf den See wunderbar.
Das Essen war super.

Cons:

Ich habe nicht realisiert dass das Hotel zum Spital gehört und das Restaurant auch für Patienten mit Ihren Angehörigen zugänglich war...

2026-06-12 • via Nuitee
J
Joshua • couple • us
9
A relaxing and quiet stay, very comfortable and delicious breakfast.
Pros:

Excellent staff, pretty views, comfortable bed

Cons:

It is a little further away from things, but there is a Metro station within a few minutes walking. The parking area is very tight, and a midsized SUV was difficult to maneuver in it.

2026-06-12 • via Nuitee
S
Sandra • family_with_children • ch
10
2026-06-11 • via Nuitee
M
Maria Cristina • extended_group • gb
9
2026-06-11 • via Nuitee
C
Christophe • solo_traveller • fr
9
2026-06-11 • via Nuitee
M
María Luisa • couple • cl
1
Es un hospital realmente.
Pros:

Que en recepción cancelaron mi check in cuando descubrí que se trataba de un hospital, que además funciona como hotel.

Cons:

Qué es un hospital, incluso con olor a insumos médicos. Cancelé mi reserva al llegar.

2026-06-10 • via Nuitee
J
Jusuf • couple • de
10
Amazing
Pros:

It was spacious, clean, quiet and comfortable

Cons:

Nothing to say actually, i liked everything

2026-06-10 • via Nuitee
G
gibi71 • solo_traveller • it
9
Pros:

Stanza grande e confortevole, lo staff molto disponibile

Cons:

Niente

2026-06-10 • via Nuitee
I
Idrissa Mamadu • family_with_children • ch
9
Ich empfehle das Hotel auf jedem fall weiter , es ist schön sauber und hat leckeres Frühstück.
Pros:

Das Zimmer war gross und hatte eine schöne Aussicht. Das Frühstück war lecker und die Personale waren freundlich.
Was mir auch gefallen hat, dass es schön sauber war und im Flur ein gratis Wasserspender hatte .

Cons:

Wenn man die Vorhänge zieht, wird trotzdem am Morgen das Zimmer bisschen hell.

2026-06-08 • via Nuitee
S
Siegfried • couple • de
9
2026-06-08 • via Nuitee
B
Björn • family_with_children • de
9
2026-06-08 • via Nuitee
C
Christian • family_with_children • de
10
Jeder Zeit gerne wieder, absoluter Geheimtipp.
Pros:

Tolles Hotel, mit kleiner aber feiner eigener Tiefgarage. Zimmer war sehr neu, mit tollem Blick im 6. Stockwerk auf den Genfer See. Großzügiges Bad, Service auch sehr fine. Super leckeres Frühstück!

2026-06-08 • via Nuitee
E
Emanuel • family_with_children • de
8
2026-06-08 • via Nuitee
H
Herve • solo_traveller • ch
10
2026-06-08 • via Nuitee
B
Britta • solo_traveller • de
8
2026-06-08 • via Nuitee
S
sofyTRT • couple • fr
10
Hôtel qui coche toutes les cases
Pros:

tout était parfait

2026-06-08 • via Nuitee
A
AUgé • solo_traveller • ch
10
Séjour très agréable.
Pros:

Position stratégique près du chuv et du centre ville
La vue sur le lac
Le restaurant

Cons:

Rien

2026-06-08 • via Nuitee
G
Ghislain • solo_traveller • fr
9
2026-06-07 • via Nuitee