Hotel Kreuz by b-smart

Hotels
8.4 (1473 reviews)
Bruder-Klausen-Weg 1 , Sachseln , CH
+41 41 660 53 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Elevator issues
Slow communication regarding lost items
Limited assistance

Categories

Cleanliness
8.09
Overall cleanliness was noted as acceptable, but slow communication regarding lost items and issues with bathroom cleanliness were mentioned negatively.
Service
8.76
General remarks about service were positive, though issues with slow response times were noted.
Location
9.1
Mentioned as a very good and centrally located hotel, excellent for excursions in the region.
Room Quality
8.55
Rooms are spacious and comfortable, with a few minor issues regarding fixtures.
Amenities
7.58
Issues with the elevator and limited assistance noted, affecting overall amenity rating.
Value for Money
8.54
Overall value is seen as good, although some felt the self-service aspect was too pronounced.
Food and Beverage
8.09
Restaurant received positive comments, but was not heavily emphasized in reviews.
Overall Experience
8.47
Stay was enjoyable with some noted inconveniences that could be improved upon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Historic Charm with Modern Comforts

Elegant Accommodations: The Kreuz Sachseln Hotel Restaurant offers elegantly furnished, spacious rooms and junior suites for a peaceful night's rest.

Culinary Delights: Indulge in tasty local specialties with a global twist prepared by the experienced kitchen team. Dine in the restaurant or on the inviting terrace for a delightful culinary experience.

Relaxation and Adventure: Unwind in the on-site sauna and steam bath after a day of exploration. With a prime location near Sarner lake and various mountain activities, including skiing, hiking, and more, there's something for everyone.

Experience the perfect blend of history and modernity at Kreuz Sachseln Hotel Restaurant. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1473 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.47
V
Valerie • family_with_children • ch
4
War eher enttäuschend
Pros:

Guter Film im TV

Cons:

überhaupt nicht sauber!
Überall schwarze Haare, stark verschmutztes Polster beim Sessel, sehr staubig, Fingerabdrücke auf Kosmetikspiegel.
Sehr ringhörig.
Unfreundliches Frühstückspersonal

2026-10-17 • via Nuitee
I
IBRAHIM • family_with_children • om
5
Pros:

الموقع رهيب جدا سكنت يومين -

Cons:

هناك صعوبة بالغة في التسجيل وتاخرت لمدة ساعتين احاول أكمل البيانات - موقع جميل جدا والأشخاص المحيطين بالمكان ودودين جدا - المشكلة في القائمة على الفطور عصبية جدا بدون سبب في اليوم الأول وجدنا وحده واليوم الثاني كانت واحده معصبة جدا وتتنرفز كاننا ناكل من بيتها وزعلانه كل شي جميل باستثنا العامله في البريك فيت

2026-10-16 • via Nuitee
B
Bohdan • couple • ua
10
Great experience all-round
Pros:

Self check-in, amazing breakfast, comfortable room

2026-10-16 • via Nuitee
M
Marlene • couple • de
8
War in Ordnung
Pros:

Dicke Bettdecken, kostenloses Parken für drei Stunden. Unkomplizierter Check-In

Cons:

Sehr viele Mücken im Zimmer gewesen. Das Bett war erhöht auf einer Empore, was man nicht auf den Bildern sehen konnte. Dusche war nicht konstant warm, Temperatur schwankte.

2026-10-15 • via Nuitee
O
ORNANONG • couple • th
9
2026-10-14 • via Nuitee
M
Mario • family_with_children • nl
9
2026-10-14 • via Nuitee
G
Guido • couple • ch
10
Pros:

Ausstattung
Stille in der Nacht

Cons:

kein Restaurant am Montag offen

2026-10-14 • via Nuitee
U
Uwe • solo_traveller • de
8
Pros:

Schöne Lage in herrlicher Landschaft, ideal, um sich auf die Spuren von Nikolaus von der Flüe zu begeben. Großes Zimmer in historischem Haus. Gutes Frühstück.

Cons:

Telefonischer Kontakt war gut, aber vor Ort ist außerhalb der Frühstückszeiten kein Mitarbeiter des Hotels anwesend.

2026-10-14 • via Nuitee
R
Ronald • solo_traveller • ch
4
Pros:

Gutes Hotel

Cons:

Miserabler Service! Hotel online mit Frühstück gebucht für einen hohen Preis aber im Hotel musste ich nochmal 25.- für das Frühstück bezahlen!!
Ich war zum Letzten mal in diesem Haus.

2026-10-13 • via Nuitee
A
Andrea • couple • it
7
Normale
Pros:

La tranquillità

Cons:

La tv a solo programmi francesi e tedeschi. Assurdo in un hotel frequentato di persone di altre nazionalità. Ricordo che la svizzera ha quattro lingue. Manca l’italiano

2026-10-13 • via Nuitee
H
Hermann • couple • ch
10
toller aufenthalt
Pros:

tolle lage, sauberes zimmer, feines frühstück, frühstücks-service sehr aufmerksam, parkplatzmöglichkeit, blich auf den see.

2026-10-11 • via Nuitee
R
Rayan • couple • sa
3
2026-10-09 • via Nuitee
B
Beat • solo_traveller • ch
9
2026-10-08 • via Nuitee
C
Cristian • couple • bo
10
Muy Bueno!!
2026-10-08 • via Nuitee
M
Marc • solo_traveller • fr
9
Bel hôtel
Pros:

Le confort, la taille de la chambre

Cons:

Les lits simples assemblés, pas pratique pour un couple amoureux.
Le réveil à 7h avec les cloches de l'église à côté

2026-10-07 • via Nuitee
A
Ahmed • solo_traveller • it
10
2026-10-07 • via Nuitee
P
Pierre-Paul • couple • ch
9
Pros:

Tout

Cons:

Rien

2026-10-07 • via Nuitee
H
Heejeong • couple • ca
9
2026-09-19 • via Nuitee
R
Rick • couple • nl
6
2026-09-19 • via Nuitee
K
Kafil • solo_traveller • ie
8
2026-09-18 • via Nuitee