Hotel Kreuz by b-smart

Hotels
8.4 (1473 reviews)
Bruder-Klausen-Weg 1 , Sachseln , ch
+41 41 660 53 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Elevator issues
Slow communication regarding lost items
Limited assistance

Categories

Cleanliness
8.09
Overall cleanliness was noted as acceptable, but slow communication regarding lost items and issues with bathroom cleanliness were mentioned negatively.
Service
8.76
General remarks about service were positive, though issues with slow response times were noted.
Location
9.1
Mentioned as a very good and centrally located hotel, excellent for excursions in the region.
Room Quality
8.55
Rooms are spacious and comfortable, with a few minor issues regarding fixtures.
Amenities
7.58
Issues with the elevator and limited assistance noted, affecting overall amenity rating.
Value for Money
8.54
Overall value is seen as good, although some felt the self-service aspect was too pronounced.
Food and Beverage
8.09
Restaurant received positive comments, but was not heavily emphasized in reviews.
Overall Experience
8.47
Stay was enjoyable with some noted inconveniences that could be improved upon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Historic Charm with Modern Comforts

Elegant Accommodations: The Kreuz Sachseln Hotel Restaurant offers elegantly furnished, spacious rooms and junior suites for a peaceful night's rest.

Culinary Delights: Indulge in tasty local specialties with a global twist prepared by the experienced kitchen team. Dine in the restaurant or on the inviting terrace for a delightful culinary experience.

Relaxation and Adventure: Unwind in the on-site sauna and steam bath after a day of exploration. With a prime location near Sarner lake and various mountain activities, including skiing, hiking, and more, there's something for everyone.

Experience the perfect blend of history and modernity at Kreuz Sachseln Hotel Restaurant. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1473 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.47
C
Cédric Gigaud • couple • ch
9
2026-09-12 • via Nuitee
S
Sandra • solo_traveller • ch
9
2026-09-12 • via Nuitee
O
Orawan • extended_group • th
8
Pros:

On line Check in requires all passport information that take a long time.

2026-09-12 • via Nuitee
P
Phil • couple • gb
9
A TASTE & FEEL OF LUXURY IN A SMALL, QUIET TOWN!
Pros:

Lovely, spacious room.
Great, quiet spa.
Tasty restaurant

Cons:

No air-con, which meant it got very hot/humid in the room.

The lighting around the bed area was dark.

2026-09-11 • via Nuitee
A
Athos • extended_group • ad
10
Tudo tranquilo, e bem cômodo
Pros:

Espaçosa e bem limpa .

Cons:

Espaço do quarto e banheiro

2026-09-10 • via Nuitee
S
Stefan • family_with_children • de
9
2026-09-10 • via Nuitee
M
Michael • couple • ch
8
Bis auf das fast verpasste Morgenbuffet alles super!
Pros:

Lage war top und das mit den Self-check in ist genial!

Cons:

Das informiert wird Frühstück von 7:30-10:30 (Samstags& sonntags) jedoch das Buffet nur bis 9:30 offen ist…

2026-09-10 • via Nuitee
U
Ulrich • solo_traveller • ch
8
Pros:

Sehr ruhige Lage

Cons:

Fast kein Personal

2026-09-08 • via Nuitee
L
Lea Adrian • solo_traveller • il
10
2026-09-07 • via Nuitee
C
Christian • solo_traveller • nl
8
Pros:

Grote kamer en goede bedden. Mooi uitzicht vanuit de kamer.

Cons:

Het hotel staat naast de kerk. Dus vanaf 07:00 luiden de klokken. Als je wil uitslapen oordoppen meenemem.

2026-09-06 • via Nuitee
C
Claudia • couple • de
7
Das Preis-Leistungsverhältnis passt nicht, für Unterkunft mit dem angebotenen Frühstück ist der Preis zu hoch.
Pros:

Zimmer waren sauber und ruhig

Cons:

Frühstück ist sehr teuer mit beschränkten Angebot

2026-09-06 • via Nuitee
S
Sümeyye • family_with_children • tr
7
2026-09-05 • via Nuitee
L
Leibold • solo_traveller • ch
10
2026-09-04 • via Nuitee
M
Maria Laura • solo_traveller • ch
9
2026-09-04 • via Nuitee
C
cristiana • couple • it
8
Cons:

Comodo pulito e di facile accesso.

2026-09-04 • via Nuitee
J
Julie • couple • fr
9
2026-09-03 • via Nuitee
A
Alex • solo_traveller • ch
7
Pros:

Aussicht zum See

Cons:

Selbst Check-in sehr kompliziert!!!!!!
Frühstück sehr teuer!!!!

2026-09-03 • via Nuitee
I
Ilona • couple • de
8
Pros:

Der Selfcheck-In war super einfach und angenehm, da man keinen Zeitdruck hatte zu den jeweiligen Öffnungszeiten vor Ort zu sein.

Cons:

Die Dusche und Wand im Badezimmer waren von Schimmel befallen.

2026-09-03 • via Nuitee
R
Roberta • extended_group • it
10
2026-09-03 • via Nuitee
I
Iwona • extended_group • ch
8
2026-09-02 • via Nuitee