Renion Hills Hotel

Hotels
8.5 (1928 reviews)
Prospect Nazarbayeva 281 (former Furmanova Street) , Almaty , kz

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Daily housekeeping
Polite and attentive staff
Excellent, varied breakfasts
Good/quiet location with mountain views
Cozy and comfortable atmosphere
Cons:
Intermittent/no hot water reported
Non-working TVs / smart TV issues
Air conditioning failures
Payment-handling incident and isolated rude staff report
One report of unsafe surrounding neighborhood and noise from drunk people
Small or dark rooms; low beds; occasional construction noise

Categories

Cleanliness
9.5
Multiple reviews note rooms are clean, daily housekeeping and no unpleasant odors; overall cleanliness is a strong positive.
Service
10
Majority of reviews praise polite, attentive and responsive staff; however there are isolated reports of rude behavior and a payment-handling incident that worsened one guest's experience.
Location
9
Many guests cite excellent location (upper part of town, close to mountains, quiet), though one review describes the surrounding area as unsafe and lacking nearby amenities.
Room Quality
6
Several guests report problems: non-working TVs, low beds, small/dark rooms, noisy construction and intermittent hot water or AC failures — room quality is a notable weakness.
Amenities
6.5
Issues reported with in-room amenities (TVs/smart TV not working, AC failures, lack of hot water) and some breakfast hot-holding equipment not operational; amenities are inconsistent.
Value for Money
7.5
Mixed signals: one strong complaint about poor value and payment mishandling, while other reviewers implicitly accept pricing given service and breakfasts; somewhat below excellent.
Food and Beverage
9.5
Breakfasts are repeatedly described as excellent, tasty and varied; one report of cold breakfast items due to equipment issues but overall F&B is a clear strength.
Overall Experience
10
Overall impressions are largely positive (cozy, comfortable, guests willing to recommend and return), though some guests experienced serious negatives; the predominant sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:20

Property Description

Luxurious Accommodation
Renion Hills Hotel in Almaty offers a luxurious stay just a 20-minute walk from Republic Square. Each room features a fridge, flat-screen TV, and free WiFi. Some rooms boast stunning mountain or city views, while all come with a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, a restaurant, and a bar on-site. Whether you need assistance or a place to unwind, the hotel has you covered.

Nearby Attractions
Located close to must-visit sites, Renion Hills Hotel is 11 km from Medeo and 15 km from Shymbulak. Plus, with Almaty International Airport just 19 km away, traveling to and from the hotel is a breeze.

Ready to experience luxury and convenience in Almaty? Book your stay at Renion Hills Hotel now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.5
Based on 1928 reviews
Cleanliness: 9.5
Service: 10
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 10
Эльмира • family_with_children • kz
10
2026-08-08 • via Nuitee
R
Revaz • extended_group • ge
9
2026-08-08 • via Nuitee
Магжан • solo_traveller • kz
9
2026-08-08 • via Nuitee
Z
Zhaibergen • solo_traveller • kz
5
Pros:

Кухня и персонал

Cons:

Приходилось самому ходить и просить воду, чай и т.п.
Телевидение вообще не показывало, не говоря о смарт ТВ, хотя бы эфирные каналы не показывали.

2026-08-08 • via Nuitee
Эльмира • family_with_children • kz
10
Pros:

Отличное расположение. Завтраки отличные! Чисто в номере, нет посторонних запахов, тихо, спокойно.

Cons:

Нет

2026-08-08 • via Nuitee
T
Timur • couple • kz
9
2026-08-07 • via Nuitee
Y
Yerkebulan • solo_traveller • kz
6
2026-08-06 • via Nuitee
A
Aliaksandra • family_with_children • by
9
2026-08-06 • via Nuitee
S
SerMoz • solo_traveller • ee
10
Pros:

Мне всё понравилось

2026-08-04 • via Nuitee
A
Arslan • family_with_children • kg
10
2026-08-03 • via Nuitee
A
Aleksandr • solo_traveller • ru
9
2026-07-25 • via Nuitee
M
Marina • solo_traveller • ru
10
2026-07-23 • via Nuitee
N
Nadinn_Ka • solo_traveller • by
10
Pros:

Замечательный отель и очень отзывчивый и радушный персонал. Чисто в номерах, уборка каждый день. Очень вкусные завтраки

2026-07-23 • via Nuitee
I
Ismailov • solo_traveller • kz
10
Pros:

Чисто, близко к горам, разнообразный завтрак

2026-07-22 • via Nuitee
K
Kemal • couple • kz
8
2026-07-21 • via Nuitee
A
Adlet • couple • kz
10
2026-07-18 • via Nuitee
Z
Zhanna • couple • kz
1
Pros:

Нет горячей воды. Заселили, не предупредили.

Cons:

Нет горячей воды!

2026-07-18 • via Nuitee
Алимадов • couple • tj
3
Pros:

Местоположения

Cons:

Телевизоры не работали, кондиционер не работал, примерно сутки не было горячей воды. Персонал грубый. Так как карта не работало мы оплатили наличными и в конце получилось так что нашу оплату у себя не провели и нас удержали до выяснении обстоятельств из за халатности сотрудника мы чувствовали себя оскорбленным.

2026-07-18 • via Nuitee
A
Alvin • solo_traveller • in
5
2026-07-18 • via Nuitee
M
Meirambek • couple • us
2
Unsafe, loud and worst value for the price in the entire Almaty
Pros:

The rooms are clean and staff are polite

Cons:

The building is located in a very unsafe location. There were drunk people and drug addicts always screaming and banging on the wall. The beds were so low, almost on the floor. The room was tiny and dark. The breakfast was very cold (the stoves and containers for hot dishes were not operational). There is nothing nearby, you have to call taxi to get a coffee or go shopping or eat

2026-07-17 • via Nuitee