Renion Hills Hotel

Hotels
•
Independent
9 (3 reviews)
Furmanova Street 281, Almaty, 50059 , Almaty , KZ
7-727-3137500

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast/dinner
Friendly staff (several positive mentions)
Sauna available
Good value for money (price-quality)
Cons:
Weak/unstable internet
Room condition issues (old/damaged furniture, broken lights)
Damp rooms / wet towels and low-quality cleaning products
Unhelpful reception / problems with booking and extra charge
Small gym with few machines
Safety concern: faulty outlet

Categories

Cleanliness
8.5
Mixed mentions: several guests note cleanliness (’Чисто’, 'Temizlik güzeldi'), but multiple complaints about dampness, wet towels left unchanged and low-quality cleaning products reduced the score.
Service
9
Mixed but generally good: some reviews report unhelpful reception and refusal to resolve booking issues, while other guests praise friendly, attentive staff (including a Romanian guest's special thanks). Overall rating elevated due to several positive staff mentions despite notable failures at reception.
Location
10
Consistently praised across reviews (удобное расположение, Локация, место) — location is a strong positive for guests.
Room Quality
7.5
Multiple negative reports: old/damaged furniture, broken lights, damp in the room and a dangerous electrical outlet; room photos reportedly do not match reality — lowers room quality score.
Amenities
8
Mixed: positives include availability of a sauna and breakfast/lunch-box options; negatives include very weak internet (explicitly preventing online meetings) and a very small gym with few machines.
Value for Money
9
Generally seen as good value by some guests (’цена-качество 👌’), though a few issues (unexpected extra charge at check-in, mismatch with advertised star level) temper this — overall still favourable given location and breakfast quality.
Food and Beverage
10
Frequently praised: excellent breakfasts and dinner, and availability of a breakfast/lunch box are repeatedly mentioned positively.
Overall Experience
10
Overall impressions skew positive due to strong location and very good F&B and several reports of friendly staff; some guests had serious complaints about rooms or reception, but the preponderance of positive comments supports a high overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 17:53

Property Description

Experience the ultimate luxury getaway at Renion Hills Hotel in the heart of Almaty, where modern elegance meets exceptional comfort.

Indulge in Relaxation
Unwind at our full-service spa, complete with a soothing steam room. For fitness enthusiasts, our well-equipped gym ensures you won’t miss your workout routine.

Culinary Delights Await
Savor delectable meals at our onsite restaurant or enjoy the convenience of 24-hour room service. Don’t forget to gather for our complimentary buffet breakfast that delights every morning.

Comfort and Convenience
With 42 air-conditioned rooms featuring minibars and flat-screen televisions, your stay will be as comfortable as it is stylish. Enjoy complimentary Wi-Fi, concierge services, and a convenient 24-hour front desk.

Book your stay today at Renion Hills Hotel and discover the charm of Almaty!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 3 reviews
Cleanliness: 8.5
Service: 9
Location: 10
Room Quality: 7.5
Amenities: 8
Value for Money: 9
Food and Beverage: 10
Overall Experience: 10
V
Vladimir • solo_traveller • kz
10
2026-07-09 • via Nuitee
S
Shokhrukh • solo_traveller • uz
10
2026-07-08 • via Nuitee
A
Artem • solo_traveller • ae
6
Pros:

Я бы очень хотел поставить этому отелю хорошую оценку, но боюсь, что не получится! Номер достаточно просторный, все очень чисто! Замечательный персонал на стойке регистрации и в ресторане! Завтрак очень вкусный! Даже можно простить холодные яйца.....

Cons:

Но как можно поставить оценку хорошую, если это самая ужасная кровать, в которой я спал! Спишь в ней просто в ЯМЕ!!!!! Матрас какой-то поролоновый! Это тихий ужас! Просто утром встаешь с кровати и видишь, что в кровати яма! Теперь душ.... моешься ты теплой водой, а потом за секунду опа, и в лицо тебе кипяток.... а потом друг холодная вода... а потом опять кипяток в глаза.... Комфорт, что сказать.....

2026-07-08 • via Nuitee
S
Shokhrukh • solo_traveller • uz
10
2026-07-08 • via Nuitee
Диляра • solo_traveller • kz
8
Pros:

Еда

Cons:

Ничего

2026-07-07 • via Nuitee
A
Aselia • solo_traveller • kz
10
Вернулась бы еще? Да!
Pros:

Чисто, комфортно, хороший завтрак, локация. И еще своя парковка!

Cons:

Стены тонкие или шумоизоляция слабоватая. Просто на вторую ночь в отеле поселился болтливый сосед, да еще громко разговаривающий. Но после звонка в 01:30 на ресепшен, сразу приняты меры и он замолчал до утра). Но это уже и осознанность жильцов в большей мере, так что звезду из-за этого снимать не буду

2026-07-06 • via Nuitee
I
Igor • solo_traveller • be
8
Good hotel for a short stay in Alamaty
Pros:

The hotel is conveniently located to reach Almaty business district.

Cons:

No negative observations.

2026-07-06 • via Nuitee
Андрей • solo_traveller • kz
9
2026-07-04 • via Nuitee
Y
Yerkebulan • solo_traveller • kz
5
2026-07-04 • via Nuitee
V
Vladimir • solo_traveller • kz
10
2026-07-03 • via Nuitee
Y
Yaromir • solo_traveller • kz
10
2026-07-02 • via Nuitee
Цай • solo_traveller • kz
9
2026-07-02 • via Nuitee
A
Aizhan • couple • kz
10
2026-07-01 • via Nuitee
Оксана • solo_traveller • kz
10
2026-07-01 • via Nuitee
S
Serkan • solo_traveller • tr
8
2026-06-29 • via Nuitee
B
BAKHYT • solo_traveller • kz
8
Cons:

Пора обновить ТВ в номерах, чтобы были Smart TV с интернетом

2026-06-29 • via Nuitee
A
Aybars • solo_traveller • tr
8
Pros:

Konum

Cons:

.

2026-06-28 • via Nuitee
G
GulyaB • family_with_children • ru
10
2026-06-22 • via Nuitee
Денис • solo_traveller • kz
10
Pros:

Отель конечно с уставшим номерами и маленькими. Но это всё ничего если бы не отличный завтрак. Прям на высоте. Если по работе то отель прям супер. Место положения отличное. Прям не далеко от подножия гор.

2026-06-21 • via Nuitee
G
Gubaidullin • solo_traveller • us
9
2026-06-21 • via Nuitee