Hotel Neutor Express

Hotels
6.6 (4117 reviews)
9 Neutorstraße , Salzburg , AT
+43 662 84415454

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Decent breakfast
Cons:
Cleanliness issues
Rooms need renovation
Overpriced for quality

Categories

Cleanliness
5.06
Several reviews mentioned cleanliness issues, particularly regarding hair left in bathrooms and generally unclean conditions.
Service
8.53
Many reviews highlighted the friendliness of the staff at reception and their helpfulness.
Location
8.57
Consistently praised for its central location, making it easy to explore the city.
Room Quality
5.52
Rooms described as old and in need of renovation; issues like noise and cleanliness affected the rating.
Amenities
6.05
Basic amenities are available, but many reviews indicated they were lacking or not well-maintained.
Value for Money
5.51
Several reviewers felt the price did not meet the quality of the services provided.
Food and Beverage
7.06
The breakfast was described as satisfactory, though with some logistical issues regarding location.
Overall Experience
6.53
Overall, the experience was mixed due to location and service being positive, while cleanliness and room quality dragged down the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:16

Property Description

Convenient Location in Salzburg

Located just minutes away from Festival Hall Salzburg and Hohensalzburg Fortress, Hotel Neutor Express offers a comfortable stay in the heart of Salzburg.

Modern Amenities

Each room is equipped with a desk, flat-screen TV, and a private bathroom for your convenience. Free WiFi is available throughout the property, and luggage storage is provided for your peace of mind.

Delicious Breakfast Options

Start your day right with an a la carte breakfast at Hotel Neutor, conveniently located just across the street.

Experience the charm of Salzburg with Hotel Neutor Express as your home base. Book now for an unforgettable stay in this historic city.

Important information:

Please note that breakfast is served as buffest at the Hotel Neutor, located just across the street.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 4117 reviews
Cleanliness: 5.06
Service: 8.53
Location: 8.57
Room Quality: 5.52
Amenities: 6.05
Value for Money: 5.51
Food and Beverage: 7.06
Overall Experience: 6.53
A
Aran • solo_traveller • de
6
2026-10-31 • via Nuitee
B
Beate • couple • at
7
Lage sehr gut, Frühstück ausreichend.
Pros:

Die nahe Lage zur Stadt.

Cons:

Das alte verbrauchte und abgewohnte Mobiliar

2026-10-30 • via Nuitee
P
Patricia • couple • at
8
2026-10-29 • via Nuitee
M
Mónika • solo_traveller • hu
7
2026-10-29 • via Nuitee
W
Wolfgang • family_with_children • at
8
Für einen Kurzurlaub die beste Lage!
Pros:

Super Lage - 10 min in die Altstadt!

2026-10-29 • via Nuitee
M
Melanie • family_with_children • at
8
2026-10-28 • via Nuitee
M
Maria • couple • at
2
2026-10-28 • via Nuitee
S
Szabó • solo_traveller • hu
7
2026-10-26 • via Nuitee
S
Sybille • family_with_children • de
5
Pros:

Frühstück gut, Lage gut, man kam schnell in die Innenstadt.

Cons:

Zimmerausstattung könnte erneuert werden.

2026-10-26 • via Nuitee
A
ana1111 • extended_group • at
8
Tolle Lage, gutes Hotel
Pros:

Tolle Lage, in 5 Minuten in der Stadt. Trotzdem ruhig.
Großes Badezimmer.
um 19€ pro Nacht kann man im Hof parken.
Frühstücksbuffet reichhaltig und große Auswahl.

Cons:

Zimmer/Einrichtung und Gebäude in die Jahre gekommen.
Keine Dusche sondern Badewanne in der man duschen kann.

2026-10-26 • via Nuitee
R
Ron • solo_traveller • us
8
Pros:

Breakfast, staff

Cons:

Old building, safe didn't work

2026-10-25 • via Nuitee
I
Ignacio • couple • es
8
2026-10-25 • via Nuitee
J
Julianna Anita • family_with_children • hu
6
2026-10-24 • via Nuitee
E
Eriav • couple • at
4
Pros:

Lage super. Zimmer 😢

Cons:

Ausstattung.........

2026-10-24 • via Nuitee
B
Buchebner Helmut • couple • at
7
Es war alles in Ordnung!
2026-10-23 • via Nuitee
S
Sotiris • solo_traveller • gr
7
2026-10-23 • via Nuitee
R
Ralf • couple • de
8
2026-10-23 • via Nuitee
M
Margot • couple • de
5
War ok
Pros:

Sehr Zentrumsnah

Cons:

Kein Internetempfang

2026-10-23 • via Nuitee
B
BAYU • couple • id
10
Pros:

Nice place

Cons:

Nothing

2026-10-21 • via Nuitee
A
Andrei • couple • de
7
2026-10-21 • via Nuitee