Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality
Room maintenance

Categories

Cleanliness
6.4
Issues with cleanliness reported, specifically mentioned in several reviews.
Service
8.4
Many reviews highlight the staff's friendliness and professionalism.
Location
8.4
Multiple mentions of excellent proximity to tourist attractions.
Room Quality
6.9
Some positive comments about comfort, but also noted issues with maintenance and ventilation.
Amenities
6.9
General praise for amenities, but some negative feedback on the breakfast options.
Value for Money
7.1
Commentary suggests reasonable value given the location despite some issues.
Food and Beverage
6.4
Criticized for breakfast quality and variety in reviews.
Overall Experience
7.1
Overall satisfaction noted, with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:41

Property Description

Convenient Location in Sarajevo's Old Town

Delicious Dining Options

Modern Conference Facilities

Experience the charm of Sarajevo's old town with a stay at Hotel Hayat. Indulge in a variety of local and international cuisine at our air-conditioned restaurant, offering everything from cold appetisers to mouth-watering desserts. For business travelers, our hotel boasts a renovated conference room equipped with modern technology, perfect for meetings or events of up to 60 people. Enjoy comfortable rooms, free Wi-Fi, and top-notch service during your stay. Book now for an unforgettable experience at Hotel Hayat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Location

Guest Reviews

7.2
Based on 1685 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.4
Room Quality: 6.9
Amenities: 6.9
Value for Money: 7.1
Food and Beverage: 6.4
Overall Experience: 7.1
M
MIHAELA • solo_traveller • ro
10
Pros:

Ok

Cons:

Totul in regula

2026-08-28 • via Nuitee
V
valeria • solo_traveller • ar
8
Pros:

La ubicación.

Cons:

Las habitaciones bastante pequeñas. No parece un 3 estrellas. Un poco caro...

2026-08-28 • via Nuitee
S
Smauu • solo_traveller • fr
8
Bien
Pros:

Proche des endroits incontournables à faire sur Sarajevo, bon petit dej !

2026-08-27 • via Nuitee
A
Ali • solo_traveller • gr
6
2026-08-27 • via Nuitee
L
Liliana Casasola • solo_traveller • it
5
Sarajevo affascinante
Pros:

La posizione e il parcheggio

Cons:

La camera angusta, servizio di pulizia inesistente, asciugamani solo piccoli, di spugna consumata che non asciugano; un velo pietoso sulla colazione (non un minimo di dolcetto, cappuccino da pagare...)

2026-08-27 • via Nuitee
Z
Zuzana • family_with_children • cz
8
2026-08-26 • via Nuitee
L
Loretta • couple • it
4
DELUDENTE
Pros:

Hotel vicino al centro. Posto auto prenotabile.

Cons:

La pulizia non viene effettuata giornalmente, nè in camera nè in bagno. C'è un asciugamano di piccole dimensioni (da viso) che bisogna utilizzare anche come telo doccia per tutti i giorni di permanenza. (Credo che pulizie e cambio asciugamani siano previsti solo ogni 5 giorni) Standard pulizie basso. Il terrazzino presentava porco pregresso importante. Colazione non all'altezza di un tre stelle. Wifi-fi instabile. Tv che non riceve il segnale. Mobilio molto vecchio. Nessun comfort abitativo. Non lo consiglio

2026-08-26 • via Nuitee
V
Vadim • solo_traveller • tr
6
Pros:

The only things I liked were the convenient location close to the main attractions and the helpful, responsive staff. That’s about it.

Cons:

What I did not like:

The room was very dirty and clearly had not been properly cleaned before my arrival. I noticed what appeared to be long black hairs left behind, as well as visible dust on the bedside table. The bedding was also disappointing: the blankets were provided without proper sheets, which was particularly unpleasant from a hygiene perspective.

There was dust throughout the room, and overall it gave the impression that the room had not been thoroughly cleaned or prepared for a new guest.

The shower was another major issue. There was no proper partition or door, so water spread across the entire bathroom floor every time I showered. It was therefore practically impossible to enter the bathroom in socks, even if you simply forgot something in the room or wanted to use the bathroom briefly.

The toilet cistern also did not work properly. It was frequently empty and required waiting for some time before it refilled, which was inconvenient.

For a four-star hotel, I was also surprised by the lack of basic in-room amenities such as an electric kettle, minibar, and proper tea/coffee facilities.

Overall, the room did not meet the standard I would reasonably expect from a four-star hotel. The cleanliness, bathroom design, maintenance, and basic amenities all need significant improvement.

2026-08-25 • via Nuitee
R
Raluca • solo_traveller • ro
4
Pros:

Aproape de centru

Cons:

Afiseza pe cladire 4 stele. Pe booking 3. In realitate are maxim 2. Aerul conditionat era plasat deasupra usii, dar pe hol, nu in camera, unde era un ventilator. Fara frigider. In baia mansardata era imposibil sa nu te lovesti de tavan la fiecare miscare, plus o teava care curgea in spatiul de dus, dar nu era clar de unde vine apa. Probabil de la aerul conditionat. Nimeni nu a luat nici macar gunoiul. Patul inconfortabil cu lejerie prea mica, aluneca in toate directiile. Cafea cu plata la micul dejun platit deja in pretul hotelului...

2026-08-24 • via Nuitee
S
simone cantoni • extended_group • it
8
2026-08-24 • via Nuitee
E
Edit • family_with_children • hu
7
Jó kis szállás, nagyszerű helyen.
Pros:

A hotel elhelyezkedése nagyon jó. A személyzet segitőkész volt. Tisztaság volt.

Cons:

A wifi gyenge, nem mimdig fogható. A szobában kis hűtőszekrény jó lett volna. A wifi nem volt elég erős. A reggeli kicsit szegényes.

2026-08-24 • via Nuitee
T
Tadej • solo_traveller • si
10
2026-08-23 • via Nuitee
S
Susanne • solo_traveller • de
7
Pros:

Tolle Lage. Nettes Personal.

Cons:

Zimmer teilweise sehr klein und nicht komfortabel, aber es gibt auch grosse komfortable Zimmer.

2026-08-23 • via Nuitee
A
Adrian • solo_traveller • es
8
2026-08-23 • via Nuitee
M
mykola • extended_group • ua
3
Pros:

Розміщення

Cons:

Не відповідає ціна-якість

2026-08-23 • via Nuitee
V
Varga • family_with_children • hu
5
2026-08-23 • via Nuitee
V
Vucic • solo_traveller • au
9
2026-08-22 • via Nuitee
E
Emma Beatriz • family_with_children • it
8
2026-08-22 • via Nuitee
G
Gennaro • solo_traveller • it
9
2026-08-22 • via Nuitee
B
brunella • solo_traveller • it
6
Sarajevo bella sorpresa
Pros:

Albergo a un passo dalla città vecchia.

Cons:

Le camere non vengono rassettare giornalmente così come non vengono cambiati gli asciugamani. La colazione è molto spartana.

2026-08-22 • via Nuitee