Carta Hotel Kyoto Gion

Hotels
9.2 (1864 reviews)
Shimogyo-ku Koutakecho 378-1 , Kyoto , JP
+81 75-708-3183

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Limited Amenities

Categories

Cleanliness
9.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.99
Most reviews highlighted the helpful and friendly staff.
Location
9.76
The location was frequently mentioned as a strong point with easy access to transport.
Room Quality
8.71
Some criticism about room size and comfort, but acknowledged cleanliness.
Amenities
8.24
Limited amenities mentioned, with some rooms lacking necessary features.
Value for Money
8.7
Mixed reviews on value, with some customers feeling the price did not match the service offered.
Food and Beverage
8.75
No specific mentions, but basic offerings available.
Overall Experience
9.72
General sentiment was positive, but some guests expressed they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Central Location in Kyoto
Located in the heart of Shimogyo Ward, Carta Hotel Kyoto Gion offers easy access to popular attractions like Kyoto Shigaku Kaikan Conference Hall and Sanjusangen-do Temple.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views.

Convenient Amenities
Enjoy a worry-free stay with amenities like a shared lounge, safety deposit box, bed linen, and towels provided in each room.

Experience the best of Kyoto at Carta Hotel Kyoto Gion. Book now for an unforgettable stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 1864 reviews
Cleanliness: 9.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.72
E
Emir • solo_traveller • ba
10
2026-09-19 • via Nuitee
A
adri rg • solo_traveller • mx
9
Pros:

Me gusto mucho por el precio y la ubicación volvería muy limpio buena atención chiquito pero bonito las habitaciones pequeñas pero muy cómodas todo me gusto

Cons:

Talvez q la habitacion es pequeña pero lo de mas excelente

2026-09-19 • via Nuitee
A
Antonio • solo_traveller • es
10
2026-09-17 • via Nuitee
B
bastien • couple • fr
10
Nice location if you want to be close to bus stop to visit Kyoto.
Pros:

Good place, location good for visit Kyoto and room clean.

Cons:

Nothing.

2026-09-17 • via Nuitee
K
Karua • couple • jp
10
最高
Pros:

綺麗でフロントが落ち着いてて良かったです。

Cons:

ないです

2026-09-17 • via Nuitee
N
Naiara • couple • es
8
2026-09-15 • via Nuitee
H
hook • couple • nz
8
Great location and a good deal.
Pros:

Great location. Room very small but so was the price!

Cons:

Washing machine to use would be great.

2026-09-15 • via Nuitee
S
Swithen • solo_traveller • ie
9
2026-09-14 • via Nuitee
Y
Yuval Barzilay • solo_traveller • il
10
Pros:

הצוות היה מדהים!!! היינו צריכות עזרה במרפאה קרובה והבחורה בקבלה פשוט עשתה הכל בשביל לעזור וליוותה אותנו בכל התהליך!! בנוסף לכל פנייה לכל עזרה ישר קיבלנו עזרה וסיוע ומענה רחב.
המלון נמצא במיקום אדירר!!! ממש קרוב להכל במרחק הליכה למקדשים ולאזור המרכזי של הקניות והברים לא השתמשנו בתחבורה בכלל.
תודה רבה על האירוח !!

Cons:

הדבר היחיד היה הגודל של החדר שהיה קטן אך אין לנו תלונות הסתדרנו עם 2 מזוודות אחת בינונית אחת גדולה היה צפוף אך עם כל היתר אין באמת חיסרון בכך.

2026-09-13 • via Nuitee
Z
Zuzanna • couple • pl
8
2026-09-12 • via Nuitee
M
Matteo • couple • it
7
2026-09-11 • via Nuitee
Q
Quintana • couple • ar
10
2026-09-11 • via Nuitee
L
Lorena • couple • it
5
Pros:

La posizione è sicuramente il punto di forza della struttura: la fermata dell’autobus è proprio davanti all’hotel ed è molto comoda per raggiungere il centro.

Purtroppo, però, la stanza era davvero troppo piccola. Eravamo in due con due valigie grandi e non c’era praticamente spazio per sistemarle: a malapena si riusciva a stare in piedi e a muoversi all’interno della camera.

Un’altra nota negativa è stata la pulizia: durante i 3 giorni di soggiorno la stanza non è mai stata pulita, sono stati cambiati solamente gli asciugamani.

Inoltre, durante la notte non c’era nessuno alla reception e la porta dell’ingresso rimaneva sempre aperta, cosa che personalmente non ho trovato molto rassicurante dal punto di vista della sicurezza, perché chiunque avrebbe potuto entrare.

Cons:

La pulizia e la dimensione della stanza molto piccola e mancanza di personale nella notte. La porta sempre aperta, poteva accedere chiunque.

2026-09-11 • via Nuitee
J
Jules • couple • fr
9
Nice location and rooms. Really nice staff
Pros:

Great location and rooms. Really nice and helpful people ! They helped us with our requests

Cons:

Everything was great

2026-09-11 • via Nuitee
J
Juan Francisco • extended_group • es
8
2026-09-11 • via Nuitee
A
Alessandra • couple • it
10
2026-09-10 • via Nuitee
A
Audrius Svedas • solo_traveller • lt
8
2026-09-10 • via Nuitee
A
Alessandra • couple • it
10
2026-09-10 • via Nuitee
J
Javiera • couple • cl
7
Buena ubicación
Pros:

Quedaba muy cerca del santuario Yasaka caminando y del centro de tiendas de Kyoto, centros comerciales y locales de comida. A casi 2 km de la estación de trenes de Kyoto así que se podía ir en taxi sin gastar tanto.

Cons:

Las camas no son cómodas y las almohadas tampoco (solo te dan dos almohadas pequeñas y duras). Fuera de eso todo bien, piezas como en la mayoría de todo Japón, lindas vistas.

2026-09-09 • via Nuitee
S
santiago jose • solo_traveller • ar
10
2026-09-08 • via Nuitee