Carta Hotel Kyoto Gion

Hotels
9.2 (1779 reviews)
Shimogyo-ku Koutakecho 378-1 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Limited Amenities

Categories

Cleanliness
9.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.99
Most reviews highlighted the helpful and friendly staff.
Location
9.76
The location was frequently mentioned as a strong point with easy access to transport.
Room Quality
8.71
Some criticism about room size and comfort, but acknowledged cleanliness.
Amenities
8.24
Limited amenities mentioned, with some rooms lacking necessary features.
Value for Money
8.7
Mixed reviews on value, with some customers feeling the price did not match the service offered.
Food and Beverage
8.75
No specific mentions, but basic offerings available.
Overall Experience
9.72
General sentiment was positive, but some guests expressed they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Central Location in Kyoto
Located in the heart of Shimogyo Ward, Carta Hotel Kyoto Gion offers easy access to popular attractions like Kyoto Shigaku Kaikan Conference Hall and Sanjusangen-do Temple.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views.

Convenient Amenities
Enjoy a worry-free stay with amenities like a shared lounge, safety deposit box, bed linen, and towels provided in each room.

Experience the best of Kyoto at Carta Hotel Kyoto Gion. Book now for an unforgettable stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1779 reviews
Cleanliness: 9.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.72
G
Giovanni Patricio • couple • cl
8
2026-05-30 • via Nuitee
K
Kate • extended_group • us
8
Pros:

I liked the location and easy check in.

Cons:

I did not like how they put clean towels into the same box where they told us to put our dirty towels in.

2026-05-30 • via Nuitee
S
Sebastian • couple • at
8
2026-05-26 • via Nuitee
C
Cláudio • couple • pt
9
2026-05-25 • via Nuitee
G
Gari • couple • ar
10
Pros:

The location and the staff were amazing every time I need anything

2026-05-24 • via Nuitee
K
Küçükarslan • couple • tr
8
F/p odaklı, güzel konumda minimal konaklama, yabancı dostu mini hotel
Pros:

Mükemmel bir konumda bulunuyor. İstasyonlar ve turistik spotlara yürüyüş mesafesinde.

Otel personeli şahane ! Yabancı dostu

Cons:

Odalar çift gezginler için küçük. Cam açılmıyor. Isıtma soğutma ve havalandırma sürekli klima ile sağlandığı için havayı kurutuyor.

2026-05-23 • via Nuitee
R
Roberta • couple • it
7
2026-05-23 • via Nuitee
A
Agnieszka • couple • pl
10
2026-05-21 • via Nuitee
M
Michael • couple • au
8
Great location
Cons:

They were really stingy with the coffee bags, only two per day for two people. The bags make a very weak coffee, even in a small cup, so two is required. A bit disappointed with that, they let them selves down.

2026-05-20 • via Nuitee
坂本 • solo_traveller • jp
10
2026-05-19 • via Nuitee
C
Claudia Susana • family_with_children • mx
10
Me gusto mucho su ubicación con parada de bus justo afuera de la puerta, instalaciones muy cómodas.
Pros:

EXCELENTE UBICACIÓN, EXCELENTE SERVICIO, LIMPIEZA TODO MUY BIEN, LO RECOMIENDO AMPLIAMENTE.

2026-05-18 • via Nuitee
G
Gevorg • couple • am
8
Pros:

Staff was great and decent location

Cons:

Pillows were super hard and impossible to sleep on it and also towels were not good either, thin and small

2026-05-17 • via Nuitee
E
Ellis • solo_traveller • au
10
2026-05-15 • via Nuitee
N
Nikolett • couple • hu
10
2026-05-14 • via Nuitee
I
Izabella • solo_traveller • br
10
Custo-benefício ok, localização excelente.
Pros:

Hospedagem muito confortável e com localização excelente em Kyoto. O quarto tem um espaço ok para uma pessoa sozinha ou um casal. Tem um ponto de ônibus literalmente na porta do Hotel, o que facilita muito o deslocamento.

Cons:

A única coisa negativa foi que o meu frigobar não estava funcionando. Porém como fiquei apenas duas noites, não solicitei a troca.

2026-05-14 • via Nuitee
J
Jake • solo_traveller • au
10
Pros:

Great quiet area, only short walk to everything
Heaps of food options around, shopping district around the corner and the old streets of gion over the river.
Very spacious room, clean and tidy.
If we ever come back to kyoto, we'll definitely be coming back here

Cons:

Leaving
Maybe the pillows

2026-05-13 • via Nuitee
A
Ashley • couple • us
9
2026-05-13 • via Nuitee
J
Jana • solo_traveller • cz
8
2026-05-13 • via Nuitee
L
Laura • couple • fr
8
Great location and great view
Pros:

Great location and view

Cons:

The room is quite small and it is tricky to accommodate two humans and their luggage.

2026-05-10 • via Nuitee
O
Océane • couple • fr
10
2026-05-10 • via Nuitee