Carta Hotel Kyoto Gion

Hotels
9.2 (1815 reviews)
Shimogyo-ku Koutakecho 378-1 , Kyoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Limited Amenities

Categories

Cleanliness
9.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.99
Most reviews highlighted the helpful and friendly staff.
Location
9.76
The location was frequently mentioned as a strong point with easy access to transport.
Room Quality
8.71
Some criticism about room size and comfort, but acknowledged cleanliness.
Amenities
8.24
Limited amenities mentioned, with some rooms lacking necessary features.
Value for Money
8.7
Mixed reviews on value, with some customers feeling the price did not match the service offered.
Food and Beverage
8.75
No specific mentions, but basic offerings available.
Overall Experience
9.72
General sentiment was positive, but some guests expressed they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Central Location in Kyoto
Located in the heart of Shimogyo Ward, Carta Hotel Kyoto Gion offers easy access to popular attractions like Kyoto Shigaku Kaikan Conference Hall and Sanjusangen-do Temple.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views.

Convenient Amenities
Enjoy a worry-free stay with amenities like a shared lounge, safety deposit box, bed linen, and towels provided in each room.

Experience the best of Kyoto at Carta Hotel Kyoto Gion. Book now for an unforgettable stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1815 reviews
Cleanliness: 9.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.72
T
t omokoo • solo_traveller • jp
8
Pros:

スタッフが明るくて親切でした。

2026-07-04 • via Nuitee
M
Marcin • couple • pl
7
2026-07-03 • via Nuitee
P
Patrícia • couple • pt
7
2026-07-03 • via Nuitee
V
Vanessa • couple • nz
10
2026-07-03 • via Nuitee
V
Vanessa • couple • nz
10
2026-07-03 • via Nuitee
T
Thorsten • family_with_children • de
9
2026-07-02 • via Nuitee
K
Kimberly • extended_group • ph
9
2026-07-01 • via Nuitee
R
Romila Park • couple • kr
10
Pros:

방도 적당히 넓고, 깨끗하고, 따뜻한 물도 잘 나오고 좋았습니다. 위치도 도보로 관광하기에 아주 좋고요.

2026-06-30 • via Nuitee
N
Natalie • solo_traveller • us
10
Pros:

Great size, view, and staff. Front desk was very fluent in English!

Cons:

I believe I have left an item in the room. I am back in the US and now I am struggling to contact the business to ask if they have found my lost item. A business email address on the website would be helpful.

2026-06-30 • via Nuitee
D
David • couple • es
10
Pros:

Hotel muy bonito y cómodo, una muy buena ubicación, muy buena calidad precio. El personal muy amable. Lo recomiendo totalmente

2026-06-30 • via Nuitee
E
Elena • couple • de
9
Прекрасный вариант для активных путешественников, кто приходит в номер только поспать.
Pros:

Место очень удобное - шаговая доступность до старого города, автобусная остановка сразу за дверью, рестораны, автобусная станция в 10 минутах от отеля.

Cons:

Комната немного мала для двух человек.

2026-06-30 • via Nuitee
A
Alex • extended_group • it
10
2026-06-29 • via Nuitee
E
Elizaveta • solo_traveller • es
9
2026-06-27 • via Nuitee
E
Elif • couple • tr
9
2026-06-26 • via Nuitee
K
Katharine • couple • us
10
AMAZING stay! We stayed an extra night because it was so great. Will definitely be back.
Pros:

Came here during our honeymoon trip!
We originally planned to stay only 3 nights, but this place exceeded our expectations and we ended up staying an extra night because it was so great!
The location is amazing, I'm sure you can see by the maps. Right in front is a bus stop, and around the corner a few blocks up is the train station. Easy. Great location with so many restaurants, bars, and shrines. Easy to get to main attractions from the train station, and also walking distance to Gion. We walked to Gion almost every day!
Not a super big hotel, not a lot of rooms, so it's quiet and secure.
We had the bigger double room at the end of the hall. It was the biggest room we had in any of our big city stays! Huge bathroom. The room had amazing huge windows with city views down the long road.
Staff spoke english and were so kind and helpful with recommendations and directions!
Will definitely come back here the next time I'm in Kyoto.

Cons:

So I was concerned about the pillows based off many other reviews; they were like half buckwheat and a small cotton topper. I have neck problems and was worried it would bug me and I'd have to go buy another pillow, but this actually ended up being the most comfortable pillow of my trip and I slept so good, haha! I want to buy a buckwheat pillow now.

However, for total transparency because comfort is important, my husband couldn't stand the pillows and was so uncomfortable, it was really frustrating for him, but at the end of the day we were exhausted everyday so we slept fine anyway. Just want to give a heads up.

2026-06-25 • via Nuitee
C
Catherine • solo_traveller • au
10
Perfect for what I needed
Pros:

Good location, lovely staff, clean room

Cons:

-

2026-06-24 • via Nuitee
K
Kinga • couple • pl
10
Pros:

Perfect location, the modern look of the entire building, inside and outside

2026-06-22 • via Nuitee
S
Sefa • couple • tr
10
2026-06-20 • via Nuitee
兼太郎 • solo_traveller • jp
7
Pros:

安い

Cons:

特にない

2026-06-18 • via Nuitee
Z
Zuzanna • solo_traveller • pl
10
2026-06-18 • via Nuitee