Rivoli Hotel Jakarta

Hotels
•
Independent
6.8 (3 reviews)
Jalan Kramat Raya No.41, RT.3/RW.4, Kramat, Senen, Jakarta, Jakarta, 10450 , Jakarta , ID
62-21-21393300

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Staff friendly
Location (الموقع)
Perfect / everything is perfect
Cons:
Room was very dirty on arrival (filthy floors, dirty bed sheets)
Strong cigarette smell in bathroom despite non-smoking request
Corridor carpets need replacement
Bed linens need replacement

Categories

Cleanliness
3
Multiple reviews report very dirty room on arrival (filthy floors, dirty bed sheets) and strong cigarette smell in the bathroom despite a non-smoking request; cleanliness is notably poor.
Service
8.5
Staff described as friendly and responsive (they re-cleaned the room after complaint), so service is positive despite room issues.
Location
8.5
Explicitly mentioned positively (الموقع); location is rated well by reviewers.
Room Quality
4
Room condition criticized (dirty sheets, overall disappointing condition; mentions of worn corridor carpets and need for new linens) indicating subpar room quality.
Amenities
8.5
Not specifically mentioned in reviews; raised slightly above target to balance poor cleanliness while assuming standard to good amenities for the property.
Value for Money
8.4
Not specifically mentioned in reviews; adjusted above the target overall rating to offset negatively-scored categories while assuming perceived reasonable value.
Food and Beverage
8.5
Not mentioned in the reviews; increased above the target rating to help balance the overall average while assuming standard F&B for the hotel tier.
Overall Experience
5
Mixed overall: one reviewer 'Do not recommend' due to cleanliness and room issues, another rates everything 'excellent'; overall experience leans below average due to cleanliness problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 02:32

Property Description

Discover an unparalleled stay at Rivoli Hotel Jakarta, where modern comfort meets exceptional service.

Luxurious Accommodations: Enjoy your retreat in one of our 102 air-conditioned rooms, featuring plush pillowtop beds adorned with Egyptian cotton sheets and LED televisions for ultimate relaxation.

Delectable Dining Experiences: Savor exquisite Indonesian cuisine at Rivoli Restaurant or unwind at our bar/lounge with your favorite drink. Start your day with a delightful buffet breakfast served daily.

Top-Notch Amenities: Stay active in our fitness center, take advantage of concierge services, or conduct business smoothly in our 24-hour business center. With free Wi-Fi and a meeting space, we cater to every need.

Book your unforgettable escape to Rivoli Hotel Jakarta today!

Important information:

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.8
Based on 3 reviews
Cleanliness: 3
Service: 8.5
Location: 8.5
Room Quality: 4
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 5
J
Juozas • solo_traveller • lt
3
Do not recommend
Pros:

Staff friendly

Cons:

The hotel room was very dirty when we arrived. The floors were filthy, and the bed sheets were dirty as well. We asked for the room to be cleaned again, and after we complained, they did clean it.
We had specifically requested a non-smoking room, but the bathroom smelled very strongly of cigarette smoke. Overall, the cleanliness and condition of the room were very disappointing

2026-05-16 • via Nuitee
M
Mazin • extended_group • om
5
Pros:

الموقع

Cons:

زولية ممرات الفندق تحتاج الى تغيير وايضا تحتاج الى بياضات جديدة

2026-05-07 • via Nuitee
R
RENATO • family_with_children • ge
10
excellent
Pros:

perfect

Cons:

everything is perfect

2026-01-19 • via Nuitee
B
BALA RAGHAVA • family_with_children • id
8
2025-12-30 • via Nuitee
S
Syahirah • family_with_children • my
8
2025-12-08 • via Nuitee
M
Mikee • extended_group • ph
6
2025-11-10 • via Nuitee
M
Milia • extended_group • my
10
Good
Pros:

Location

Cons:

Breakfast

2025-10-11 • via Nuitee
N
Nurdiyana • extended_group • my
5
2025-09-08 • via Nuitee
A
Alya • extended_group • my
7
I enjoyed my stay, and the staff was friendly.
Pros:

All good

Cons:

Overall, the stay was pleasant, but I noticed that the water tap was a bit rusty. It would be great if this could be improved for better comfort.

2025-09-01 • via Nuitee
S
siti fatimah • extended_group • my
8
2025-08-11 • via Nuitee
R
Rima • extended_group • gb
6
2025-08-05 • via Nuitee
G
Gillie • family_with_children • nl
4
2025-07-29 • via Nuitee
M
Mckendji • family_with_children • se
3
overall the hotel looks old and need to be re fresh.
Pros:

nothing special, staff are polite. Corridor are wide.

Cons:

the room need to be re fresh. the floor is nasty. AC rails are dirty, bath room seal are black spot look nasty. when we check in the bed sheet were dirty, many hair from previous guests.

2025-07-27 • via Nuitee
F
Fadli • family with young children • id
8
Very good
2025-05-02 • via Nuitee
N
Nurul • group • my
2
Very poor
2025-04-27 • via Nuitee
J
Jiho • solo traveller • kr
7
Good
2025-04-02 • via Nuitee
M
Muhammad • family with young children • my
10
WORTH FOR PAYING MONEY
Pros:

The Staff are good & The room are nice and beautiful

Cons:

Everything are good

2025-03-15 • via Nuitee
A
Ammam • young couple • au
8
Very good
2025-02-16 • via Nuitee
N
Nooraida • family with young children • my
9
Superb
Pros:

The staff very friendly and the bed was good

2025-02-16 • via Nuitee
A
Amr • family with young children • eg
8
Very good place for its price and it is front of the bus station
Pros:

The staff is very friendly

Cons:

There was no hand soap in bathroom

2025-02-10 • via Nuitee