Aerotel London Heathrow Airport, Terminal 2 & Terminal 3

Hotels
7.6 (4973 reviews)
Aerotel London Heathrow East Wing, Terminal 3 Arrivals , Hillingdon , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent, inside-terminal location — ideal for early flights
Friendly, helpful staff
Clean and quiet for short stays
Comfortable beds and good showers
Cons:
Very small rooms with little or no window (claustrophobic for some)
Perceived as expensive / poor value for size
Limited amenities and poor coffee machine
Occasional cleanliness/maintenance issues (carpet, shower drain)

Categories

Cleanliness
7.9
Generally reported as clean in multiple reviews, but with some issues (carpeting showing wear/difficult to clean in tiny rooms; at least one clogged shower drain reported).
Service
9.3
Staff repeatedly described as friendly and very helpful (help with luggage, manager moving guests to suitable rooms); a few isolated service lapses noted but overall highly positive.
Location
10
Overwhelmingly praised as the primary selling point — inside/adjacent to Terminal 3 (prime/‘five star’ location) and ideal for very early flights.
Room Quality
5.5
Consistent complaints about very small rooms, lack of windows (claustrophobic), limited space to open luggage, occasional maintenance issues (shower drain). Beds/comfort satisfactory but room size is a clear negative.
Amenities
6.8
Basic on-airport amenities functional (comfortable beds, good showers), but some amenities disappointed (library area not really a library; coffee machine bitter/unpleasant).
Value for Money
5.8
Multiple guests called the rate expensive or exorbitant for the small rooms; perceived value is low despite location convenience.
Food and Beverage
6.5
Very limited comments — the in-hotel coffee machine was specifically criticized as unpleasant; otherwise little F&B feedback.
Overall Experience
9
Fulfils its purpose very well for short/overnight stays and early flights: clean, quiet and convenient with friendly staff, despite cramped rooms and pricing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:44

Property Description

Convenient Location Inside Heathrow Terminal 3

Modern Amenities and Comfort

24-Hour Front Desk Assistance

Experience the convenience of staying at Aerotel London Heathrow, located inside Heathrow Terminal 3. Enjoy modern amenities like free WiFi, flat-screen TVs, and air conditioning in every room. With a 24-hour front desk, assistance is always just a call away. Relax in rooms equipped with private bathrooms and free toiletries. Book now for a seamless stay at Heathrow Terminal 3.

Important information:

For check in and check out times, please follow the time specified in each room name and the room description.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 4973 reviews
Cleanliness: 7.9
Service: 9.3
Location: 10
Room Quality: 5.5
Amenities: 6.8
Value for Money: 5.8
Food and Beverage: 6.5
Overall Experience: 9
C
Carole Ann • couple • us
10
Pros:

I liked the bed, quilt and mattress all were very comfortable

Cons:

Cheaper price

2026-10-14 • via Nuitee
J
John • couple • gb
8
2026-10-12 • via Nuitee
M
Miller • solo_traveller • gb
8
Pros:

Location

Cons:

No windows

2026-10-12 • via Nuitee
K
Kristy • solo_traveller • gg
9
Perfect overnight stay
Pros:

Room for one was compact clean and modern

Cons:

The only downfall was it was expensive

2026-10-12 • via Nuitee
R
Richard • couple • gb
8
Better than expected
Pros:

Location and efficiency

Cons:

Room very small for two with big cases

2026-10-11 • via Nuitee
J
john • couple • au
9
great location and value
Pros:

my wife had a stroke and the staff were fantastic

2026-10-11 • via Nuitee
S
Susan • couple • au
8
Location and convenience is everything!
Pros:

Location, location, location! Situated right at Terminal 3, it took us all of 5 minutes to walk from the checking out desk to our check in desk in for our flight.
We had an early check in (6am) and we had a 3 hour drive from family to get to Heathrow, so made sense to make the journey the night before and stay over. The staff were super friendly and make check in very easy. Note to others when booking that the rooms are sized accordingly to what you need. There’s also no windows, so can feel a little enclosed, but once you’re asleep it doesn’t really matter. Thankfully there’s A/C in the room to keep the temperature comfortable. Would definitely stay here again!

2026-10-11 • via Nuitee
W
Wendy • solo_traveller • au
8
convenient location for transit international travel
2026-10-11 • via Nuitee
C
Chin Chentieng • solo_traveller • my
7
Pros:

Location is good, easy to catch up flight tomorrow.

Cons:

My room is.mislead, need to solve the problem before entering my room.

2026-10-11 • via Nuitee
V
victoria • solo_traveller • us
8
Pros:

Clean

Cons:

Far from terminal 5

2026-10-11 • via Nuitee
L
lisa • solo_traveller • gb
9
2026-10-10 • via Nuitee
E
Elena • solo_traveller • us
10
2026-10-10 • via Nuitee
L
Lachlan • couple • au
10
2026-10-10 • via Nuitee
A
Anthony • couple • gb
8
Pros:

Location

2026-10-10 • via Nuitee
B
Barbara • solo_traveller • gb
5
Pros:

The staff and the room.

Cons:

Wake up call was not made despite my making a request the night before.

2026-10-10 • via Nuitee
N
Nicholas • couple • gb
10
We stayed for just one night but really enjoyed it. The staff were great. The bed was very comfy
Pros:

The location for a stop over is excellent. The room was great. The staff were excellent, helpful and friendly

Cons:

There wasn’t a mirror in the bedroom.

2026-10-09 • via Nuitee
R
Richard • extended_group • gb
7
Pros:

Location, cleanliness, convenience

Cons:

Unhelpful Attitude of one staff member at check in

2026-10-09 • via Nuitee
M
Mick • couple • gb
9
2026-10-09 • via Nuitee
B
Bin • couple • cn
6
I need more space🫣
Pros:

Within the terminal 3 building. Relatively easy to get to other terminals to get flight.

Cons:

Fairly small room. No window. The two of us sometimes feel very depressed by the VERY limited room space. For instance, if one person takes the seat, the other people will have to either sit or lie on the bed😅Room price is not low, to be honest. Tangible concern on cost efficacy!

2026-10-08 • via Nuitee
F
far • solo_traveller • us
9
Cons:

The room is quite small considering the price

2026-10-08 • via Nuitee