Torre Lucerna Hotel Ensenada

Hotels
•
Lucerna Hotels
8.9 (532 reviews)
Carretera Tijuana-Ensenada Km 108.5 Zona Playitas , Ensenada , mx
+52 646 222 2400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice lobby
Cons:
Inconsistent room cleanliness
Weak water pressure
Uncomfortable beds

Categories

Cleanliness
8.4
Some reviews mentioned rooms were not clean enough, indicating a need for improvement.
Service
9.9
Staff was described as friendly, helpful, and attentive across multiple reviews.
Location
9.4
Several reviews highlighted the great location, particularly close to attractions.
Room Quality
7.9
Rooms were noted to be small and some had issues with shower drains and comfort.
Amenities
8.9
Many positive remarks about the hotel amenities and the brunch options.
Value for Money
8.9
Overall views suggest a fair value for the cost, albeit some felt it wasn’t worth the price.
Food and Beverage
8.9
Food options received mixed reviews but generally positive feedback, especially for brunch.
Overall Experience
8.9
Overall sentiment was positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:15

Property Description

Luxurious 5-Star Accommodation

Outdoor Pool and Fitness Center: Enjoy a refreshing swim in the outdoor pool or maintain your fitness routine at the on-site fitness center.

Gourmet Dining and Relaxation: Indulge in delicious meals at the hotel's restaurant and unwind in the hot tub for the ultimate relaxation experience.

Convenience and Comfort: Benefit from amenities like free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay from check-in to check-out.

Experience luxury and convenience at Torre Lucerna Hotel Ensenada. Book now to secure your 5-star getaway.

Important information:

For reservations of more than 5 rooms or more, special conditions may be applied
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

8.9
Based on 532 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
R
RUBEN • couple • mx
9
mi estancia estuvo bien ,,, nada mas poner atenció a la reservació que se cobra por adelantado y no
Pros:

este es un comentario para que por favor me regresen parte de mi dinero ustedes me hacen un cargo por $ 4,083.53 pesos el dia 30 de julio por la primer noche y hasta ahi esta bien llego al hotel lucerna y no reconocen el cargo y me comentan que me lo van a regresar en este caso Booking y lucerna me hace el cargo por las dos noches por $8642,02 pesos..

espero su respuesta por favor ...e

Cons:

no me gusto que me cobraron tres noches y estuve dos noches nada mas

2026-08-06 • via Nuitee
V
vitela • solo_traveller • mx
10
Muy recomendado.
Pros:

Me encanto el ambiente que se siente en el hotel, son muy agradables las habitaciones y siempre sentí que estábamos muy atendidos. Las camas eran muy cómodas.

2026-08-05 • via Nuitee
A
Adriana • solo_traveller • mx
8
Cons:

Los barandales de los mini balcones de las habitaciones les urge una buena arreglada, lucen desatendidos.
En el baño encontré en el piso accesorios como liga de cabello etc de mujer y un cabello largo en el sanitario.
Más atenciòn con esos detalles.

2026-08-05 • via Nuitee
D
David • family_with_children • us
8
2026-07-25 • via Nuitee
T
Teresa • solo_traveller • mx
10
Pros:

Camas muy cómodas

Cons:

Casi no se alcanza a ver el mar

2026-07-23 • via Nuitee
I
IBARRA • solo_traveller • mx
10
2026-07-21 • via Nuitee
J
Jose • couple • us
9
Great value for a higher end hotel
Pros:

The hotel is upscale without the upscale price. You receive great treatment since you drive ip and are greeted by the valet staff.

Cons:

The floor in my room was not clean. Socks were soiled from walking in the room without shoes.

2026-07-21 • via Nuitee
V
Victor • couple • us
5
Satisfecho pero nesecitan poner más atención
Pros:

Servicio bien
Limpieza regular

Cons:

Que te ofrecen un servicio y al final es otro
Sillas de patio muy viejas
Se deshace el material al tocarlas
Popo de pichón en el patio en las 3 noches q estuve ahí jamás se limpiaron
Llave del sink en mal estado
Puerta del baño el agua toda se sale tenia q limpiar después del baño

2026-07-19 • via Nuitee
E
Eric • couple • us
10
2026-07-14 • via Nuitee
R
Rodolfo • extended_group • us
1
2026-07-11 • via Nuitee
J
Josedejesus • couple • us
10
2026-07-09 • via Nuitee
D
de santiago canela • solo_traveller • mx
10
2026-07-08 • via Nuitee
E
Esteban • family_with_children • us
5
Too pricey, too noise, too dangerous
Pros:

This is the second time I stay here and it seems like the hotel hasn’t been maintained correctly

Cons:

The elevator is dangerously broken, I saw how it almost gets one person arm off, I reported twice but the administration didn’t do anything about it

2026-07-06 • via Nuitee
C
christian • solo_traveller • us
10
Pros:

The staff was very attentive

Cons:

The hotel did not have provision for a group of five people except two hotel rooms . Very bad

2026-07-05 • via Nuitee
A
Andrea • solo_traveller • mx
9
2026-06-29 • via Nuitee
E
Eduardo • solo_traveller • mx
8
Pros:

El lobby es muy bonito asi como un salon grabde integral

Cons:

No pude accesar a la playa por las obras que se estaban realizando y la vista aunque escogi una habitacion con vista a la playa, no es muy buena; eso no se especifica en la descripcion ni es claro en las fotos del alojamiento y no me parece bien.

2026-06-29 • via Nuitee
R
RICARDO • family_with_children • mx
9
2026-06-29 • via Nuitee
L
Lidia • family_with_children • us
9
2026-06-16 • via Nuitee
G
Griselda • family_with_children • us
8
2026-06-16 • via Nuitee
A
arizaga • couple • us
10
Pros:

Todo está muy bien

Cons:

Que no tiene un Refri con agua y refresco

2026-05-29 • via Nuitee