Hotel Wersal

Hotels
8.9 (1765 reviews)
Tetmajera 14a , Zakopane , pl

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and well-located
Friendly staff
Delicious breakfast
Cons:
Some room quality issues
Pillow softness
Extra charges for amenities

Categories

Cleanliness
8.83
The hotel is very clean.
Service
9.2
Friendly and helpful staff.
Location
9.24
Excellent location close to the city centre.
Room Quality
8.39
Rooms vary; some found them basic or with issues like pillow softness.
Amenities
8.52
Amenities available include a spa and pool, but some extra charges apply.
Value for Money
8.68
Generally good value considering the services and facilities.
Food and Beverage
9.23
Excellent and varied breakfast options.
Overall Experience
9.1
Overall good experience with positives outweighing any negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Comfortable Rooms with Free WiFi and Satellite TV

Hotel Wersal in Zakopane offers comfortable rooms with modern amenities including free WiFi and satellite TV. Each room features a private bathroom, radio, and a working space with a desk. Plus, most rooms come with a balcony for stunning views.

Delicious Buffet Breakfast and Italian Cuisine

Start your day with a delicious buffet breakfast at the hotel's restaurant offering Italian and regional dishes. Guests can also unwind at the hotel bar with a variety of beer and drinks. Room service is available for those who prefer to dine in the comfort of their room.

Convenient Location and Excellent Services

Conveniently located just 100 meters from the city centre, Hotel Wersal is the perfect base for exploring Zakopane. With a 24-hour front desk, laundry services, massage service, and child care service, guests can enjoy a hassle-free stay. Book now for an unforgettable experience at Hotel Wersal.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Payment before arrival is required. The property will contact you after you book to provide instructions.

When traveling with pets, please note that an extra charge of PLN 120 per pet, per night applies.

31.12 (New Year's Eve) La Prima restaurant will be open until 5:00 p.m., room service will be available until 8:00 p.m.

24.12 (Christmas Eve) La prima restaurant will be closed.

Room service will be available until 5:00 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for 110 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 150 zł per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for 110 zł per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1765 reviews
Cleanliness: 8.83
Service: 9.2
Location: 9.24
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.1
P
Pajchrowski solo_traveller pl
10
2026-06-17 via Nuitee
M
MICHAL couple gb
10
Great place to stay
Pros:

The breakfast are excellent. Great choice, can cater everyone.

Cons:

We stayed in the older part of the hotel w Hoch could do with an update. Yet still very comfortable and clean.

2026-06-17 via Nuitee
M
Maciej solo_traveller pl
10
Wygodny, komfortowy pokój w zacisznym miejscu blisko centrum, wyśmienite i urozmaicone śniadania.
Pros:

Bardzo dobra lokalizacja, blisko centrum, ale jednocześnie bardzo spokojnie i komfortowo. Pokój duży, przestronny, łóżko wygodne. Śniadania bardzo różnorodne, w dużej sali pozwalały delektować się jej smakami. Personel bardzo pomocny i przyjazny. Gorąco polecam na wypoczynek.

2026-06-16 via Nuitee
C
Celecova solo_traveller sk
9
2026-06-15 via Nuitee
H
Henryka solo_traveller pl
10
Pros:

W hotelu Wersal jesteśmy z mężem kolejny rok ( 4 ),oczywiście jak zawsze bardzo zadowoleni, wszystko w należytym porządku, śniadania bardzo urozmaicone i smaczne. Obsługa hotelu na piątkę z plusem🥰 pozdrawiamy i zapewniam że wrócimy tam po raz kolejny 🥰

2026-06-14 via Nuitee
I
Ilona couple pl
9
Polecam!
Pros:

Świetna lokalizacja i pyszne śniadanie.

2026-06-13 via Nuitee
S
seweryn couple pl
7
ok
Pros:

bardzo dobre

2026-06-12 via Nuitee
P
Piotr solo_traveller pl
7
Cons:

Położenie vis a vis drugiego hotelu. Skomplikowany system korytarzu i wind, łatwo się zgubic

2026-06-12 via Nuitee
B
Barbara couple pl
9
2026-06-12 via Nuitee
I
Iryna family_with_children ua
7
Perfect service, delicious breakfast, shabby rooms
Pros:

Abundant breakfast, welcoming stuff, clean rooms, comfortable beds, great location

Cons:

The Wersal reception is not there - one has to go to another building (5-star Bachleda Resort) to check in and check out. Unlike the hotel exteriors, the rooms in Wersal are worn-off - creaking doors, loose door handles and locks. There is no hair dryer in the room - you should fetch it from the reception in the Bachreda hotel. Too few power outlets - we managed to find only three in our twin room, of which one was not working.

2026-06-12 via Nuitee
M
Mariusz couple gb
9
2026-06-11 via Nuitee
D
Dawid solo_traveller pl
8
2026-06-11 via Nuitee
K
Kardynał solo_traveller pl
9
2026-06-10 via Nuitee
D
Donata couple pl
9
2026-06-09 via Nuitee
J
jean-françois couple fr
8
Pratique pour une nuit mais pas plus
Pros:

Le lieu le petit déjeuner le personnel

Cons:

Vieillot / pas de frigo dans la chambre / vieille moquette

2026-06-08 via Nuitee
P
Patrycja family_with_children pl
10
Było wygodnie i pysznie :-) na pewno ponownie skorzystamy z oferty tego hotelu.
Pros:

Przepyszne śniadania, bardzo duży wybór dla każdego. Idealna lokalizacja. Przesympatyczna i zawsze pomocna obsługa. Sam hotel bardzo ładny choć górna część oraz pokoje widać, że są starsze ale nam to nie przeszkadzało. Cena za nocleg plus śniadanie naprawdę była bardzo konkurencyjna. Spokojnie można było korzystać z lobby baru, strefy dla dzieci i strefy Wellnes znajdujących się w hotelu Bachleda Resort.

Cons:

Brak suszarki do włosów w pokoju. Teraz dałam rade ale w okresie jesień-zima było by to dla mnie problemem. Przyznam, że nie zwróciłam uwagi na opisie pokoju, że tego typu udogodnienia nie będzie ale może dlatego, ze nigdy się nie spotkałam z brakiem suszarki. Brak gniazdek przy łóżku ale bez tego tez daliśmy rade :-)

2026-06-08 via Nuitee
L
Ludas couple hu
9
Pros:

A reggeli bőséges kiválló.

2026-06-07 via Nuitee
P
Pawel solo_traveller pl
10
2026-06-06 via Nuitee
R
Roman couple pl
9
2026-06-05 via Nuitee
M
Menachem solo_traveller il
8
Pros:

המיקום סמוך למדרחוב המרכזי; ארוחת הבוקר המעולה.

Cons:

החדר היה קטן. לא היה מקום להניח ולפתוח את המזוודות. לא היו שקעי חשמל סמוך למיטה.

2026-06-02 via Nuitee