Great Polonia Kraków City Center

Hotels
8.1 (3927 reviews)
Helclów 19 , Kraków , pl

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Children allowed

Facilities

Parking
Non-smoking rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Good location near train station and city center
Cons:
Some issues with service timing
Minor cleanliness concerns

Categories

Cleanliness
7.96
Reviews mention the property was clean and tidy, but also highlight dust in some areas.
Service
8.23
Standard quality for this hotel tier, with some positive mentions of helpful staff.
Location
8.17
Various reviews mention the location as good, although some concern about darkness in the area.
Room Quality
8.02
Rooms were described as comfortable and tidy, with specific mention of cleanliness.
Amenities
8.05
Basic amenities are available but could be improved; some amenities were not mentioned.
Value for Money
8.41
Overall value for money was perceived positively, despite a few mentions of cleanliness.
Food and Beverage
7.96
Not much feedback on food and beverage; presumed to be standard due to lack of mention.
Overall Experience
8.03
Overall experience was positive with notes on cleanliness, comfort, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:33

Property Description

Convenient Location and Comfortable Stay
Great Polonia Kraków City Center, located in the heart of Kraków, offers a cozy stay just steps away from popular attractions like Cloth Hall and St. Mary's Basilica.
Modern Amenities for a Relaxing Stay
Each room is equipped with a flat-screen TV, kitchenette, and free WiFi, ensuring a comfortable and convenient stay. Guests can also enjoy a complimentary daily breakfast.
Efficient Services and Assistance
With non-stop reception assistance and the option for airport transfers, guests can relax knowing that their needs are taken care of promptly.
Ready to experience a delightful stay in Kraków? Book your room at Great Polonia Kraków City Center now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 79 per day.

Location

Guest Reviews

8.1
Based on 3927 reviews
Cleanliness: 7.96
Service: 8.23
Location: 8.17
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.03
J
Jelena • solo_traveller • lt
10
2026-05-30 • via Nuitee
J
Jamie • family_with_children • gb
10
2026-05-30 • via Nuitee
K
Karolina • solo_traveller • pl
10
Super miejscówka w centrum Krakowa
Pros:

Fajny budżetowy hotel na jedną - dwie noce w rewelacyjnej lokalizacji - blisko na starówkę i dworzec.

Cons:

Łazienka mogłaby być lepsza - bardzo mała umywalka, w której ciężko umyć ręce, brak półek na rozłożenie kosmetyków.

2026-05-30 • via Nuitee
D
Dawid • solo_traveller • pl
10
2026-05-30 • via Nuitee
E
Estévez Gil • couple • es
7
Visita exprés ideal
Pros:

Ubicación relativamente cerca del centro (10-15 min caminando).
Instalaciones con lo justo y necesario para una estancia corta.
Huéspedes atentos via online, rápidos y eficaces.

Cons:

Router wifi estropeado pero nos lo solucionaron pronto.

2026-05-30 • via Nuitee
L
Laura • extended_group • es
3
No merece la pena para lo que cuesta
Pros:

La ubicación

Cons:

Habitaciones muy pequeñas, mal insonorizadas (se oía todo). Baño con mal olor y lavabo diminuto

2026-05-30 • via Nuitee
K
Kostia • solo_traveller • ua
8
2026-05-29 • via Nuitee
A
Agnieszka • family_with_children • pl
8
2026-05-29 • via Nuitee
H
Hans-Peter • couple • de
7
2026-05-29 • via Nuitee
G
Grigori • couple • ua
7
2026-05-29 • via Nuitee
J
JOSE MANUEL • solo_traveller • es
8
Pros:

Ubicación,cerca del centro y del transporte, pero zona tranquila

Cons:

El hotel en general está bien, pero no hay personal presencial, l atención telefónica es mejorable, y tardaron en enviar la clave de acceso, con lo que tuvimos que esperar a que otro huésped nos abriera la puerta. Deberían enviar el PIN horas antes y no al puto limite.

2026-05-28 • via Nuitee
Y
Yassa • solo_traveller • pl
10
Pros:

Please always book for me room 111 when I ask for a room because I am always there every week

2026-05-28 • via Nuitee
T
Tetiana • solo_traveller • ua
7
Pros:

Было тихо спокойно и чисто

Cons:

Маленькая комната в которой две кровати стол. На фото комната казалась больше. Для мытья головы и тела был только один вид мыла.

2026-05-28 • via Nuitee
P
Piotr • couple • pl
7
2026-05-27 • via Nuitee
A
Adam • solo_traveller • pl
9
2026-05-27 • via Nuitee
E
Elisabeth et Bernard • solo_traveller • fr
10
2026-05-27 • via Nuitee
A
Arkadiusz • solo_traveller • pl
7
2026-05-27 • via Nuitee
O
OLEKSANDR • solo_traveller • ua
10
Nice placeto stop for a few days
Pros:

Nice place to stop, 20 minutes walking from city centre and 15bminutes - from railway station. Self check-in was really convenient.

2026-05-27 • via Nuitee
K
Kateryna • solo_traveller • es
8
2026-05-27 • via Nuitee
P
Pesheva • solo_traveller • bg
8
2026-05-27 • via Nuitee