Best Western Plus North Lakes Hotel

Hotels
•
Best Western Plus
8.8 (2339 reviews)
22 Lakefield Drive , North Lakes , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Room size
Delays in service
Food quality variations

Categories

Cleanliness
8.86
Guests frequently mentioned cleanliness positively, noting the rooms and property were clean and tidy.
Service
8.93
Staff were described as friendly and helpful, although some reviews noted delays in service.
Location
9.27
Multiple reviews praised the location for being close to attractions and beautiful views.
Room Quality
8.62
Rooms were generally comfortable but some mentioned issues like room size or maintenance concerns.
Amenities
8.55
Amenities were mostly appreciated, though there were mentions of minor inconveniences such as pool size.
Value for Money
8.71
Guests felt the value was good in relation to what was offered, especially for location.
Food and Beverage
8.46
Food quality was mentioned mixed; some found it below standard while others were satisfied with meals.
Overall Experience
9.03
Overall, the sentiment is very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:56

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Best Western Plus North Lakes Hotel. Our 4.5-star property in North Lakes offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a relaxing stay for all guests.

Dining Excellence
Indulge in exquisite on-site dining options during your stay. Whether you're craving a hearty meal or a light snack, our hotel provides a culinary experience to satisfy every palate.

Convenient Amenities
Unwind in rooms equipped with modern conveniences such as a desk, kettle, wardrobe, and flat-screen TV. Some rooms even feature a charming balcony, perfect for enjoying the scenic views of the surrounding area.

Book your stay at Best Western Plus North Lakes Hotel now and elevate your travel experience to new heights.

Important information:

Please note that for group bookings, a prepayment of 20% of the full amount is required.

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card, and 1.5% when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 2339 reviews
Cleanliness: 8.86
Service: 8.93
Location: 9.27
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.03
J
Jenni • solo_traveller • au
7
Good location and room, some maintenance, cleaning and staff issues
Pros:

Room was nice and restaurant food was great. Location is good, next to lake, shops nearby and good parking. Tv with free foxtel and could cast from device and coffee pod machine was good. Off-site gym was close and good.

Cons:

Some maintenance and cleaning issues in the room that you wouldnt expect for the price. Also had mixed experience with staff, some were great, others in need of further training to deal with guest issues.

2026-06-18 • via Nuitee
M
Matt • solo_traveller • au
8
Pros:

Location

2026-06-17 • via Nuitee
S
Sandi • couple • au
9
2026-06-16 • via Nuitee
R
Riad • couple • au
10
2026-06-15 • via Nuitee
S
steve • couple • au
9
2026-06-15 • via Nuitee
J
Jennifer • couple • au
10
Pros:

Fabulous location, staff & lake view.
Clean & comfortable.

2026-06-15 • via Nuitee
J
Jing • couple • nz
10
Pros:

Handy location, close to mall, nice view from outdoor bar.

Cons:

Cleaning

2026-06-14 • via Nuitee
J
Jessica • solo_traveller • au
8
2026-06-14 • via Nuitee
C
Christopher • solo_traveller • au
7
2026-06-14 • via Nuitee
E
Emma • family_with_children • au
8
2026-06-13 • via Nuitee
M
Maria Angela • family_with_children • au
9
Very good!
2026-06-12 • via Nuitee
N
Nicole • solo_traveller • au
10
2026-06-12 • via Nuitee
G
Gavin • solo_traveller • au
8
2026-06-11 • via Nuitee
G
Greg • solo_traveller • au
9
Pros:

The location on the lake & central to places we visited

Cons:

Nil

2026-06-11 • via Nuitee
T
Tracey • couple • au
9
2026-06-11 • via Nuitee
L
Lisa • solo_traveller • au
10
Fantastic
Pros:

Clean and easy to check in and check out

Cons:

N/A every thing was great

2026-06-11 • via Nuitee
L
Leonard • couple • au
8
2026-06-10 • via Nuitee
M
Maree • solo_traveller • au
9
2026-06-09 • via Nuitee
B
Bree-anna • solo_traveller • au
10
2026-06-08 • via Nuitee
G
George • couple • au
9
2026-06-08 • via Nuitee