Itoen Hotel Matsukawakan

Hotels
6.6 (113 reviews)
Kotobuki-cho 1-1 , Ito , JP
+81 570-034-780

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Reasonable price
Nice onsen
Cons:
Cleanliness issues
Old facilities
Limited food variety

Categories

Cleanliness
5.43
Rooms were clean overall, but some areas had issues like stains and dampness.
Service
7.9
Staff were friendly and accommodating, providing good phone support and service.
Location
7.94
Good location, convenient for exploring the area.
Room Quality
5.39
Overall room condition was decent but noted some wear and issues.
Amenities
6.42
Amenities were acceptable, although some facilities were old and required maintenance.
Value for Money
6.88
Good value considering the price, though the condition shows age.
Food and Beverage
6.43
Breakfast was good, but there were some issues with food replenishment.
Overall Experience
6.4
A satisfactory experience with several positives overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:37

Property Description

Tranquil Retreat in Ito

Serene Location: Nestled in Ito, our hotel offers a peaceful escape just a short distance from key attractions like Shuzen-ji Temple and Mount Daruma.

Comfortable Accommodation: Each guest room is thoughtfully equipped with modern amenities including air conditioning, a safety deposit box, and a flat-screen TV, ensuring a comfortable stay for all our visitors.

Entertainment and Recreation: Unwind with a round of karaoke or enjoy a friendly game of table tennis during your stay. Additionally, take advantage of our free shuttle service to explore the nearby areas hassle-free.

Experience tranquility and convenience at Itoen Hotel Matsukawakan - book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.6
Based on 113 reviews
Cleanliness: 5.43
Service: 7.9
Location: 7.94
Room Quality: 5.39
Amenities: 6.42
Value for Money: 6.88
Food and Beverage: 6.43
Overall Experience: 6.4
Y
Yi-Jie • extended_group • tw
9
早餐晚餐餐點非常豐富，泡湯舒服
Pros:

早餐與晚餐都非常豐盛
有接駁車往返伊東車站，對於旅行者的我們很友善
泡湯環境與館內其他設備都很不錯
員工很有耐心的英文慢慢解說,提出問題也能幫我們解決

Cons:

不知道晚餐時間可以預訂
check_in時只能最後一批19：10
晚餐時間有點晚

2026-09-06 • via Nuitee
A
Akiyama • couple • jp
5
Pros:

エントランスの佇まい、温泉の泉質、夕食、朝食は良かった。

Cons:

老舗旅館だったとは言え、老朽化した施設を修繕しながら使っているようなので至る所が古い、壊れている。
清潔感のある宿を求める方にはお勧め出来ない。
老朽化を覚悟して、リーズナブルに泊まりたい方にはが良いと思います。

2026-09-06 • via Nuitee
T
Teppei • solo_traveller • jp
3
2026-09-05 • via Nuitee
H
Hiroko • couple • jp
5
ロビーと大浴場と庭園が◎
Pros:

大浴場

Cons:

お部屋の壁紙があちこち剥がれていた

2026-08-25 • via Nuitee
海龍 • extended_group • jp
4
Pros:

便利

Cons:

男性年痩せスタッフはすごく態度悪かった。

2026-08-24 • via Nuitee
C
Cương • couple • jp
7
khá ổn trong tầm giá
Pros:

nhân viên nhiệt tình

Cons:

không có phòng tắm riêng

2026-08-22 • via Nuitee
S
Shinichi • family_with_children • jp
3
Pros:

温泉が良かった

Cons:

夕食が良くなかった

2026-08-16 • via Nuitee
渡邉 • solo_traveller • jp
8
Pros:

エレベーターや部屋が広く、つかいやすかった！

Cons:

お風呂が少しぬるかった
コインランドリーがあるとよかった

2026-08-15 • via Nuitee
Y
YOSHIDA • extended_group • jp
10
2026-08-08 • via Nuitee
久保 • solo_traveller • jp
7
2026-08-04 • via Nuitee
Y
YUKI • solo_traveller • jp
10
和風づくりのステキな宿
Pros:

　皆様、スタッフが笑顔で優しく、対応がよかった。

Cons:

　冷凍庫が、コンセント🔌切れてるのきづかなかった。
　

2026-08-03 • via Nuitee
T
Tomoko • solo_traveller • jp
8
2026-07-24 • via Nuitee
M
Mitsuo • solo_traveller • jp
6
価格に見合った部屋だった
Cons:

温泉旅館だから仕方ないが、うち風呂がほしかった。

2026-07-24 • via Nuitee
H
Hiroshi • extended_group • jp
6
2026-07-20 • via Nuitee
M
michio • solo_traveller • jp
1
2026-07-20 • via Nuitee
遠藤 • family_with_children • jp
2
最悪
Pros:

無し

Cons:

部屋にシャワーもなく狭くカビ臭い。
料理の種類が他の伊藤園ホテルより最悪。
大江戸温泉の方が豪華。

2026-07-17 • via Nuitee
H
Hroshi • extended_group • jp
8
また利用させていただきたいです。
Pros:

駅からも近くよかったです

Cons:

特にありません

2026-07-10 • via Nuitee
S
seiichi • solo_traveller • jp
5
Pros:

料理が良かった

Cons:

温泉のお湯がぬるかった

2026-06-29 • via Nuitee
H
Hiroyuki • extended_group • jp
10
2026-06-26 • via Nuitee
T
takeshi • solo_traveller • jp
6
2026-06-19 • via Nuitee