Hotel Indigo - Durham by IHG

Hotels
Hotel Indigo
9.2 (3024 reviews)
9 Old Elvet , Durham , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Unique historical building
Cons:
Breakfast service slow
Poor lighting in bedroom
Cold breakfast items

Categories

Cleanliness
9.41
The hotel was spotless and comfortable.
Service
8.88
Service at breakfast was slow on occasions, but the staff were friendly and attentive.
Location
9.92
The location is excellent, in the center of a beautiful historical town.
Room Quality
9.37
Rooms are spacious and comfortable, with nice bathrooms.
Amenities
8.4
Some amenities were lacking, like comfortable seating in the Rotunda bar.
Value for Money
9.36
The hotel offers great value for the style and quality.
Food and Beverage
8.41
Breakfast was not up to expectations in some areas, such as the hot items.
Overall Experience
9.88
An enjoyable and unique experience, highly praised by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:41

Property Description

Luxurious Accommodation Inspired by Durham's Heritage
Indulge in contemporary design inspired by Durham's iconic landmarks. Enjoy complimentary amenities, stunning views of Durham Cathedral, and free Wi-Fi throughout the hotel.

Exquisite Dining and Cocktails
Savor signature steaks and classic dishes at Marco Pierre White Steakhouse Bar & Grill. Unwind with flavorful cocktails at the Rotunda cocktail bar. Don't miss the delicious à la carte and Full English breakfast options.

State-of-the-Art Fitness Facilities and Event Spaces
Stay active in the modern fitness room equipped with top-notch cardio and weight lifting equipment. Host successful meetings or special events in The Council room.

Experience the perfect blend of luxury and convenience at Hotel Indigo Durham. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

9.2
Based on 3024 reviews
Cleanliness: 9.41
Service: 8.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.88
K
karen solo_traveller gb
9
2026-08-08 via Nuitee
S
Samantha couple gb
10
Happy with our choice. Will book again
Pros:

Excellent location. Beautifully clean and well appointed rooms. We only booked a standard room, thought about upgrading but glad we didn’t bother because our room was lovely. Good breakfast. Friendly staff.

Cons:

It’s easy to get lost in the corridors

2026-08-06 via Nuitee
L
Louie couple gb
9
2026-08-06 via Nuitee
D
darren couple qa
3
2026-08-05 via Nuitee
I
Ian solo_traveller gb
10
Excellent stay in a beautiful building
Pros:

Excellent stay at this beautiful hotel, the building is amazing.
The staff were very attentive told us all about the history of this lovely hotel. Breakfast in the Marco Pierre White restaurant was excellent lots of choice on offer.

Cons:

Nothing

2026-08-05 via Nuitee
H
Harris couple gb
10
Pros:

Staff was exceptionally friendly and helpful, great breakfast, great location to explore the city.

2026-08-02 via Nuitee
M
Mcbride solo_traveller gb
9
Great night in Durham
Pros:

Beautiful hotel with great staff

Cons:

Pillows - could do with a softer pillow

2026-08-02 via Nuitee
T
Thomas solo_traveller gb
8
Great location and breakfast
Pros:

Great location

Cons:

Nothing

2026-08-02 via Nuitee
P
peter couple gb
10
Cons:

Parking a bit expensive

2026-07-25 via Nuitee
O
Olwen couple gb
9
I would definitely stay at the hotel again but not on a DB&B basis, just B&B.
Pros:

Location is within easy walk to most attractions and river walks.

Cons:

Diner was disappointing as we had such expectations that fell short. Having said that the staff serving our table were excellent.

2026-07-25 via Nuitee
X
xiaohong couple cn
10
2026-07-24 via Nuitee
G
Granum couple us
10
It was absolutely beautiful and a perfect location!
Pros:

The rooms were beautiful and well maintained

2026-07-24 via Nuitee
P
Paul solo_traveller be
9
2026-07-23 via Nuitee
U
Ulla couple es
8
2026-07-22 via Nuitee
Y
Yu-Chun couple gb
10
Pros:

Breakfast and bar

Cons:

Nothing

2026-07-22 via Nuitee
K
katherine solo_traveller gb
9
Beautiful characterful hotel with very comfortable, smart and well appointed rooms
Pros:

It was very near to the centre and all the amenities, restaurants and shops etc
Very friendly and helpful staff, comfortable room with little extras (drinks, nexpresso machine, canned water) good toiletries, very comfortable bed, offer of refilling teas/ coffees etc, on day 2 without having to ask, had a fridge in the room that I wasn't expecting. A beautful old and characterful building that was well maintained and smart inside.

2026-07-22 via Nuitee
Y
Yu-Chun couple gb
10
2026-07-22 via Nuitee
D
David solo_traveller gb
6
2026-07-21 via Nuitee
N
Norma couple gb
10
Pros:

Stunning building.

2026-07-20 via Nuitee
N
Nicola solo_traveller gb
10
2026-07-20 via Nuitee