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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation Inspired by Durham's Heritage
Indulge in contemporary design inspired by Durham's iconic landmarks. Enjoy complimentary amenities, stunning views of Durham Cathedral, and free Wi-Fi throughout the hotel.
Exquisite Dining and Cocktails
Savor signature steaks and classic dishes at Marco Pierre White Steakhouse Bar & Grill. Unwind with flavorful cocktails at the Rotunda cocktail bar. Don't miss the delicious à la carte and Full English breakfast options.
State-of-the-Art Fitness Facilities and Event Spaces
Stay active in the modern fitness room equipped with top-notch cardio and weight lifting equipment. Host successful meetings or special events in The Council room.
Experience the perfect blend of luxury and convenience at Hotel Indigo Durham. Book now for an unforgettable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.
Location
Guest Reviews
Stunning Character Building. Excellent location. A real gem
Location and history and staff
Not clean - overpriced for what u get
Should not be a 4 star
Needs a good scrub
Room only booking. fantastic room and building. Comfortable bed, spotless bathroom
no real faults
Our room needed new led bulbs as it was quite dark and next to the lift
Location is convenient to reach the main destinations. I did not have breakfast at the hotel. I did have trouble finding my room upon arrival. They need to improve the signs for us to find our room more easily. Overall, the hotel was quite good. However, I was not impressed with Durham and disagree with the Michelin guide giving it a three-star rating. A two-tar is
all it deserves.
Directions to the rooms.
The building and the breakfast room
The room could have been larger
Booking Ref: 28027019 - I booked a fmaily room for 4 people, I have 1 adult child and a 14 yr old. The room advertised as a 4 person occupancy which suits us however after I booked the confirmation arrived with only 2 people. When I rang to enquire they suggested there was an issue because one of my children was an adult and the other not. I asked if they discriminated against families when booking a room for 4 people which of course they said they didn't. After a wait on hold I was told it was all sorted my kids had been added and a confirmation email would be sent. A few moments later I received a confirmation that the room was now booked for 3 adults only and £50 charge had been added. Seriously? Room cancleed, IHG to be avopided in future, I've booked over the road at the Delta, no issues!
Excellent location
Very nice room and bathroom was first class, especially the walk-in shower with press button operation
Breakfast excellent, well cooked and a good range of menu choices
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Wonderful location, stylish rooms, friendly welcome.
Wooden floor in room above meant some noise from neighbours
Lovely hotel break in very convenient city centre location, lovely decor, very comfortable beds and great breakfast
Parking cost is quite high
We stayed at Hotel Indigo for our wedding night in one of the premium rooms, and it was perfect for such a special occasion. The room itself was fantastic, with plenty of space and a beautiful freestanding bath. What really makes this hotel stand out is its history and original features. Rather than feeling like a standard hotel room, it feels like a thoughtful and sensitive conversion of a historic building. The character and charm made our stay very memorable.
The staff were all exceptional and played a huge part in making our experience so good. I would highly recommend Hotel Indigo for a special occasion or simply for anyone looking for a unique hotel experience with outstanding service.
Great location. Beautiful building. Spacious room. Delicious breakfast choices.
Nothing.
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