Holiday Inn Express & Suites Kelowna - East by IHG

Hotels
•
Holiday Inn Express
8.5 (963 reviews)
1620 Powick Road , Kelowna , ca
+1 778-484-2999

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Permanent stain in bathtub
Hot tub temperature too high

Categories

Cleanliness
7.96
Generally clean, but a permanent stain in the bathtub was noted.
Service
8.93
Service was friendly and accommodating, with particular praise for staff at breakfast.
Location
8.97
Convenient location with many nearby eating places.
Room Quality
8.42
Comfortable beds and nice city views.
Amenities
7.95
Hot tub temperature issue noted, impacting overall enjoyment.
Value for Money
8.41
Generally perceived as good value based on service and location.
Food and Beverage
8.96
Excellent breakfast and food quality; specific staff praised for service.
Overall Experience
8.43
Overall good experience; would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:37

Property Description

Convenient Location and Amenities
Located off Highway 97, Holiday Inn Express & Suites Kelowna is a short distance from the city centre and Okanagan Lake. Enjoy the indoor pool, fitness centre, and complimentary hot breakfast with signature cinnamon rolls.

Additional Convenience and Services
Guests have access to free WiFi, guest laundry, and a business centre. The hotel's proximity to major businesses, shopping areas, restaurants, wineries, and golf courses ensures a well-rounded stay for all visitors.

Nearby Attractions
Explore Gallaghers Canyon Golf Course and Mission Hill Estate Winery, both a short drive away. With Kelowna Airport just 8 km from the hotel, convenience is key for travelers. Book your stay at Holiday Inn Express & Suites Kelowna for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.5
Based on 963 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
C
Constantin • solo_traveller • ca
7
2026-07-25 • via Nuitee
Y
YuLun • family_with_children • tw
9
Pros:

乾淨房間空間大

Cons:

沒有

2026-07-24 • via Nuitee
N
Naomi • couple • us
8
We had a comfortable stay. Location and amenities worked for us (couple on a road trip).
2026-07-24 • via Nuitee
M
Marian • family_with_children • ca
9
🤙🏼
Pros:

👍🏻

Cons:

🤙🏼

2026-07-24 • via Nuitee
S
Susan • family_with_children • ca
7
Met all of our needs
Pros:

Good location for us
Nice breakfast
Blackout blinds

Cons:

It felt busy, especially at breakfast. Breakfast was served only until 9:30am, we had to get up earlier than we might have liked to to enjoy the breakfast.

2026-07-23 • via Nuitee
Y
Yue • family_with_children • ca
5
2026-07-22 • via Nuitee
G
Guy • family_with_children • il
9
2026-07-19 • via Nuitee
A
Aminullah • family_with_children • ca
10
2026-07-16 • via Nuitee
T
Tran • family_with_children • ca
7
2026-07-16 • via Nuitee
T
Tim Tin • family_with_children • ca
10
Great overall experience
Pros:

Comfy room with good breakfast

Cons:

Parking stalls too small/ tight

2026-07-12 • via Nuitee
M
Mitchell • solo_traveller • ca
7
2026-07-06 • via Nuitee
P
Pubudu • extended_group • ca
3
Not enjoyable
Pros:

The beds were very uncomfortable created back issues so couldn't enjoy our trip

Cons:

The beds should be firm fir vack support

2026-07-04 • via Nuitee
Z
Zohaib • family_with_children • ca
7
2026-07-04 • via Nuitee
J
Janet • couple • nz
10
Perfect stay for us.
Pros:

The room was very well appointed, clean and spacious. Staff were excellent. The hotel had great facilities such as the pool and plenty of parking and dining options were close to the hotel. It was also easy to get to being on main routes into and out of town.

2026-06-30 • via Nuitee
T
Tom • couple • ca
10
Our stay in Kelowna was wonderful—clean room, comfortable bed, helpful and friendly staff. Thanks.
Pros:

Everything was wonderful. Our room was impeccably clean, and all staff we interacted with were amazing. We’ll be back.

Cons:

Absolutely nothing.

2026-06-29 • via Nuitee
G
Geoff • couple • ca
9
2026-06-28 • via Nuitee
W
Wurz • solo_traveller • ca
10
2026-06-27 • via Nuitee
V
Vivien • solo_traveller • tw
9
Pros:

Very Clean!

Cons:

Jacuzzi out of order

2026-06-24 • via Nuitee
J
Jordan • family_with_children • ca
10
Pros:

Loved the black out blinds! Especially with a toddler and newborn.

2026-06-22 • via Nuitee
C
Clara • solo_traveller • ca
5
Pros:

Breakfast was great.

Cons:

Staff attentiveness could have been better. I requested a wake up call and didn't receive it, I happen to wake up 30 minutes before the wake up call was supposed to occur, otherwise I could have missed my plane. The front desk verbally gave me the wrong room number.

2026-06-20 • via Nuitee