Holiday Inn Express Niagara-On-The-Lake by IHG

Hotels
•
Holiday Inn Express
9 (1619 reviews)
524 York Road , Niagara-on-the-Lake , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Noise issues
Limited breakfast options
Accessibility concerns

Categories

Cleanliness
9.39
Multiple mentions of clean rooms and overall hygiene.
Service
9.36
Staff described as accommodating and polite.
Location
9.4
Close to highway and convenient for shopping and amenities.
Room Quality
8.35
Overall comfortable with mentions of cleanliness, but some issues regarding noise and accessibility.
Amenities
8.38
Basic breakfast, needs improvement in offerings.
Value for Money
9.34
Value for money indicated by guests, satisfied with the price.
Food and Beverage
8.39
Breakfast enjoyed but considered basic.
Overall Experience
9.36
Generally positive with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:59

Property Description

Convenient Location in Niagara on the Lake
Located just 13 km from Niagara Falls Train Station, Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities and Services
Enjoy access to a fitness centre, indoor pool, 24-hour front desk, free WiFi, and a complimentary buffet breakfast. The hotel also features a business centre, concierge service, and vending machines for snacks and drinks.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and private bathroom. The hotel ensures a cozy stay with bed linen, towels, and a shared lounge for guests to unwind.

Book your stay at Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, for a memorable experience in the heart of Niagara on the Lake.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1619 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
H
Hala • family_with_children • ca
7
Pros:

the staff

Cons:

The room was musty-smelling, and the bed was not comfortable

2026-06-13 • via Nuitee
K
Karen • extended_group • gb
9
Everything about the hotel was great, everything about the location was poor for us. We had no car, ni shuttles to NOL
Pros:

Huge room, spotlessly clean. Loved the Dove toiletries, great breakfast choices. Lovely staff

Cons:

No where near Niagra On the Lake town

2026-06-09 • via Nuitee
K
Kathy • couple • us
10
Nice hotel, friendly staff, yummy breakfast
Pros:

Nice room, friendly staff, and good breakfast

Cons:

All was good

2026-06-07 • via Nuitee
C
Charlene • couple • ca
8
2026-06-07 • via Nuitee
P
Pauline • couple • ca
8
Very comfortable!
Pros:

It was clean and the breakfast was very good

Cons:

The location. It needs better signage at the entrance.

2026-06-01 • via Nuitee
S
SDSCLOG • Couples • Hillside, Gippsland, Victoria
10
Great start in Canada
Pros:

This was a beautiful place to stay at. Rooms were clean and we had complimentary breakfast which had great selections. Free parking was included and it was located close to factory outlets which we visited. Online 15 minute drive to Niagara Falls. Highly recommended

2026-05-29 • via Tripadvisor
L
LEE CHING • couple • us
9
2026-05-28 • via Nuitee
R
Rosanna • extended_group • ca
9
2026-05-27 • via Nuitee
M
Mariia • couple • il
10
2026-05-26 • via Nuitee
S
Shabbir Lalji • solo_traveller • ca
8
2026-05-25 • via Nuitee
J
Joseph • couple • us
9
Pros:

Everything was clean and new. Beds were comfortable. It had pool and fitness center. Breakfast was good. Nice shower. Room was nice size

Cons:

Nothing much in immediate area. I asked check out girl for my receipt and she said I had to get it from booking.com which is untrue

2026-05-21 • via Nuitee
K
Kerstin Allain • solo_traveller • fr
8
2026-05-19 • via Nuitee
F
Fadi • extended_group • ca
8
2026-05-19 • via Nuitee
M
Mokhtar • solo_traveller • ca
8
Was good overall but we paid a higher price for the value
Pros:

Clean and convenient

Cons:

Expensive

2026-05-19 • via Nuitee
C
cathryn • couple • ca
9
Very nice stay, if too pricey.
Pros:

Breakfast was very good. Adequate amount of disabled parking. Luggage trolleys were always available. Room was very nice. Window curtains were effective, if difficult to operate. Washroom was clean and well organized. Pool was clean and well kept.

Cons:

Needed more glasses in the room. Window curtains were difficult to operate. No hot tub. No towels in pool area when we got there.

2026-05-19 • via Nuitee
S
Stephanie • extended_group • ca
9
2026-05-16 • via Nuitee
M
Marilyn • family_with_children • ca
10
We were there for dance competition so didn't have a lot of time basically really slept.
2026-05-15 • via Nuitee
B
Bruno • couple • ca
9
2026-05-14 • via Nuitee
A
Amanda • solo_traveller • ca
8
2026-05-09 • via Nuitee
J
Joy • family_with_children • ca
8
2026-05-07 • via Nuitee