Holiday Inn Express Niagara-On-The-Lake by IHG

Hotels
Holiday Inn Express
9 (1687 reviews)
524 York Road , Niagara on the Lake , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Noise issues
Limited breakfast options
Accessibility concerns

Categories

Cleanliness
9.39
Multiple mentions of clean rooms and overall hygiene.
Service
9.36
Staff described as accommodating and polite.
Location
9.4
Close to highway and convenient for shopping and amenities.
Room Quality
8.35
Overall comfortable with mentions of cleanliness, but some issues regarding noise and accessibility.
Amenities
8.38
Basic breakfast, needs improvement in offerings.
Value for Money
9.34
Value for money indicated by guests, satisfied with the price.
Food and Beverage
8.39
Breakfast enjoyed but considered basic.
Overall Experience
9.36
Generally positive with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:59

Property Description

Convenient Location in Niagara on the Lake
Located just 13 km from Niagara Falls Train Station, Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities and Services
Enjoy access to a fitness centre, indoor pool, 24-hour front desk, free WiFi, and a complimentary buffet breakfast. The hotel also features a business centre, concierge service, and vending machines for snacks and drinks.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and private bathroom. The hotel ensures a cozy stay with bed linen, towels, and a shared lounge for guests to unwind.

Book your stay at Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, for a memorable experience in the heart of Niagara on the Lake.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

9
Based on 1687 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
I
Isabelle solo_traveller ca
9
Pros:

Emplacement parfait pour visiter Niagara, Niagara-on-the-Lake, les vignobles, les verger ls et les outlets ! Hôtel propre et tranquille qui a grandement contribué à notre bien-être et tranquillité d'esprit.

2026-08-29 via Nuitee
H
Hanaa solo_traveller ca
9
Amazing vacation
Pros:

Everything was clean and well Organized.

Cons:

The location is away from the falls , cruises , skylon tower and all entertaining area.

2026-08-27 via Nuitee
A
Angie couple ca
10
Pros:

Clean quiet and well located

2026-08-26 via Nuitee
P
Philippe couple ca
9
2026-08-25 via Nuitee
P
Phil couple ca
9
Pros:

Nice to have the range of options that was provided.

Cons:

The mattress in the accessible room was too soft. I had to be carefull sitting on it because the edges were so soft that I nearly slipped off and emergency would have to be called to get me back up to the wheelchair seat or the mattress. I, also, could not move easily when on the bed making it difficult to dress and position myself.

2026-08-25 via Nuitee
S
Stacy extended_group us
9
2026-08-25 via Nuitee
E
Ethiraj couple ca
8
2026-08-23 via Nuitee
C
Christian family_with_children ca
9
Pros:

Very clean. Friendly staff.

Cons:

Not enough seating for breakfast.

2026-08-23 via Nuitee
C
Charlotte couple ca
10
2026-08-21 via Nuitee
M
MIRIAM couple es
7
MUY CERCA DE LAS CATARATAS DEL NIAGARA Y DE LA SALIDA A LA AUTOVIA
Pros:

ubicación

Cons:

el desayuno

2026-08-21 via Nuitee
C
Christine solo_traveller fr
5
2026-08-21 via Nuitee
S
Shirley solo_traveller ca
10
2026-08-19 via Nuitee
M
Mary Anne family_with_children ca
9
Awesome
Pros:

Clean, friendly staff, breakfast

Cons:

This is our go to place around Niagara. We always keep coming back here. We love it here.
— Shower door keep sliding, I informed the room service but they can’t fix it, hoping next time they can fix it.

2026-08-19 via Nuitee
M
Marc couple ca
10
2026-08-19 via Nuitee
C
Claudia solo_traveller it
9
Pros:

Accogliente, personale gentile,ottima colazione e molti servizi

2026-08-18 via Nuitee
M
Maurice family_with_children fr
7
The price is not justified
Cons:

Looking at the very high price for that hotel room, I would have expected a frankly better breakfast

2026-08-17 via Nuitee
M
Mark D. couple ca
8
A good 4 Days, but overpriced.
Pros:

A nice, clean hotel with a good breakfast.

Cons:

Unlike some other franchised Holiday Inn hotels, this one did not offer complimentary coffee after dining hours.

And we couldn't find any water fountains.

We were told to fill up our water bottles in the gym, but that water was tepid and didn't taste all that good. Even after booking for four nights, we were told that the policy of this franchise owner was not to offer complimentary bottles of water. Understood. But couldn’t the staff go the extra quarter mile to help out by giving at least one small bottle of water that would cost so little but mean so much?

For a hotel the charges over $300 per night at the time, we should all expect better.

Keep in mind, if you have the extra money to spend on an overpriced room, and you don't care about the shortcomings I mentioned, this hotel should work for you.

2026-08-16 via Nuitee
C
Christine couple ca
10
We enjoyed our stay
Pros:

I liked the location. Parking was good.

2026-08-15 via Nuitee
P
Pierre couple ca
10
2026-08-15 via Nuitee
M
maria catherine family_with_children us
9
2026-08-13 via Nuitee