smartroom The Residence la Cittadella Baden

Hotels
7.8 (172 reviews)
14 Rathausgasse , Baden , ch

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Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Noise issues
Water leak in rooms

Categories

Cleanliness
7.05
Cleanliness received mixed feedback. While some reviews mention cleanliness positively, there were concerns about water issues in the room.
Service
8.55
Service is generally appreciated with remarks about easy check-in and good contact.
Location
9.05
The location is highly praised, being in the city center with easy access to amenities.
Room Quality
7.55
Room quality is rated positively for comfort and amenities, although some rooms were noted to be hot.
Amenities
8.05
Amenities are mostly good with reviews mentioning a well-equipped kitchen, but shortcomings like lack of air conditioning were noted.
Value for Money
7.55
Value for money is satisfactory, with good price-performance reported, although some inconveniences were mentioned.
Food and Beverage
7.05
Food and beverage options were not explicitly mentioned, defaulting to standard quality for this hotel tier.
Overall Experience
7.55
Overall experience was acceptable, with mixed reviews but a willingness of some guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:32

Property Description

Luxurious Accommodation
Experience comfort and style at smartroom The Residence la Cittadella Baden. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay for all guests.

Modern Amenities
Stay connected with complimentary WiFi and catch up on work at the convenient desk in every room. The spacious seating area adds an extra touch of luxury to your experience.

Convenient Location
Located just 21 km from Zürich and 19 km from Zurich Airport, our hotel offers easy access to key destinations. Explore the vibrant city or catch your flight with ease.

Book your stay at smartroom The Residence la Cittadella Baden now for a memorable and comfortable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 172 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 7.55
J
Jamie • couple • gg
5
Relatively decent stay, barely stayed in the room other to sleep and to get showered
Pros:

Great location

Cons:

Toilets where tiny. WiFi didn’t work in room 24. Aircon didn’t work in room 34

2026-05-30 • via Nuitee
S
SoooMa86 • solo_traveller • fr
5
Pros:

Ménage et propreté

Cons:

Pas de réponse au mail pour demander un ventilateur
Emplacement bruyant

2026-05-29 • via Nuitee
D
David • solo_traveller • gb
8
Updated old world Swiss charm
Pros:

Great location as long as you like the chimes of the city clock, we did, gives nice atmosphere. Roomy.

Cons:

Bathroom not particularly private but it works.
Shower was lovely except it leaks, already messaged the owner.

2026-05-26 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Great location and nice space in the old town.

Cons:

Nowhere to leave bags .
Leaving time is very strict

2026-05-26 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-05-23 • via Nuitee
M
Maria del Mar • solo_traveller • ch
8
Pros:

Voll im Zentrum und sehr nahe vom Theaterplatz bei Veranstaltungen.

Cons:

Ich hatte eigentlich ein Einzelzimmer gebucht, erhielt aber ein kleines Einzelzimmer. War ein bisschen enttäuscht, doch das Zimmer war ok.

2026-05-21 • via Nuitee
P
peter.6850 • solo_traveller • at
8
Gutes Möglichkeit für geschäftliche Aufenthalte in Baden
Pros:

Das Hotel liegt in kurzer Entfernung zum Bahnhof und ist daher ideal für geschäftliche Aufenthalte. Direkten Kontakt mit dem Personal gibt es nicht. Das Zimmer war sehr geräumig und sauber.

Cons:

Nichts

2026-05-20 • via Nuitee
M
Markus • solo_traveller • ch
8
Top Lage, grosszügige Zimmer mit Küchenzeile
Pros:

Top Lage in der Altstadt, mit guten Fenstern ruhig, Ausstattung nicht mehr neu aber zweckmässig, konnte bereits früh einchecken 🙏!
Zimmer Übernahme hat tipptopp geklappt.

Cons:

Ablauf im Badezimmer war verstopft und trotz Info über die drei Tage nicht repariert.

2026-05-19 • via Nuitee
M
Michael • solo_traveller • be
3
Niet om over te doen.
Pros:

Enkel de locatie.

Cons:

Het lawaai zowel binnen als buiten. Ligt boven een restaurant.
De kamer beschikt niet over de nodige geluidsisolatie.
Ontelbare keren gewekt door medebewoners en straatlawaai.

Incheckprocedure, volledig contactloos en onpersoonlijk, niet mijn ding.

2026-05-19 • via Nuitee
S
Simon • couple • ch
10
2026-05-19 • via Nuitee
P
Philipp • solo_traveller • ch
8
Pros:

Amazing location

Cons:

Smelled like smoke in the room

2026-05-18 • via Nuitee
F
Federico • solo_traveller • ch
7
2026-05-18 • via Nuitee
D
Daniel • solo_traveller • de
6
2026-05-17 • via Nuitee
D
Derian • solo_traveller • us
10
Pros:

All

2026-05-13 • via Nuitee
M
Martina • solo_traveller • ch
7
Gut
Pros:

Lage ist sehr gut - platz auch - es ist alles vorhanden was es braucht

Cons:

Flecken beim Kopfteil des Betts - sehr einfache Ausstattung

2026-05-12 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-05-11 • via Nuitee
J
Jasmine • solo_traveller • ch
8
Emplacement central
Pros:

Emplacement central. Rapport qualité prix. Machine Nespresso et capsules.

Cons:

Oreiller de mauvaise qualité. A changer.

2026-05-06 • via Nuitee
F
Freya • solo_traveller • de
7
2026-05-04 • via Nuitee
M
Martin • solo_traveller • ch
5
2026-05-04 • via Nuitee
A
Aileen • solo_traveller • ch
8
2026-05-03 • via Nuitee