Garden Park Inn

Hotels
8.3 (3325 reviews)
Baytursynov Street 137/139 , Almaty , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent service
Kitchen quality

Categories

Cleanliness
7.15
Some reviews mentioned issues with cleanliness in the rooms, including unclean bathrooms and leftover garbage.
Service
8.85
Staff was described as friendly and helpful, though there were a couple of isolated service issues.
Location
9.15
Guests appreciated the hotel's convenient location.
Room Quality
8.15
Rooms were generally described as comfortable, though some issues with maintenance were noted.
Amenities
8.35
Guests enjoyed the updated amenities like shower products, though some noted complaints with the condition of facilities.
Value for Money
8.45
The hotel offers decent value for its rating, with some amenities justifying the cost.
Food and Beverage
7.65
Breakfast received compliments, but there were complaints about the overall kitchen quality.
Overall Experience
8.65
Overall satisfaction was positive, with a mix of good and bad experiences contributing to the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:05

Property Description

Luxurious Accommodation with Stunning City Views
Located in Almaty, Garden Park Inn offers a 4-star experience with a fitness centre, indoor pool, and sauna. Guests can enjoy free private parking, a terrace, and a restaurant with city views. The air-conditioned rooms feature modern amenities like a flat-screen TV, minibar, and private bathroom with a bath. Relaxation and Wellness Amenities
Unwind in the sauna, take a dip in the indoor pool, or enjoy a workout at the fitness centre. Convenient Services and Nearby Attractions
Benefit from 24-hour front desk assistance, airport transfers, and free WiFi. Explore nearby attractions like Kasteev State Museum of Arts and Kazakhstan Independence Monument. Book your stay at Garden Park Inn for a memorable experience in Almaty.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3325 reviews
Cleanliness: 7.15
Service: 8.85
Location: 9.15
Room Quality: 8.15
Amenities: 8.35
Value for Money: 8.45
Food and Beverage: 7.65
Overall Experience: 8.65
A
Ash N solo_traveller ca
8
2026-07-25 via Nuitee
P
penelope solo_traveller fr
6
Pros:

Chambre très bien

Cons:

Climatiseur en panne, commande de taxi à l’aéroport oubliée

2026-07-25 via Nuitee
S
Sergey couple kz
10
Pros:

Все очень хорошо

2026-07-25 via Nuitee
S
Serik couple kz
10
2026-07-25 via Nuitee
S
Serik extended_group kz
10
2026-07-25 via Nuitee
D
diaspart solo_traveller kz
10
Pros:

Все отлично!

2026-07-24 via Nuitee
M
Madi family_with_children kz
10
2026-07-24 via Nuitee
Татьяна solo_traveller kz
10
2026-07-24 via Nuitee
D
Driagalov couple ru
10
2026-07-23 via Nuitee
H
Hakimi solo_traveller my
10
Pros:

Angela dan Justina sangat sangat membantu. Dari urusan check in sampai late check out. Mereka memastikan kami semua selesa dan seronok sepanjang menginap disini. Terima kasih banyak dan kami akan menginap lagi disini sekiranya di Almaty👍

Cons:

None

2026-07-23 via Nuitee
Калменов family_with_children kz
10
2026-07-23 via Nuitee
K
kanat couple kz
10
2026-07-23 via Nuitee
A
Adil solo_traveller kz
8
2026-07-22 via Nuitee
A
Alex family_with_children uz
10
2026-07-21 via Nuitee
A
Assiya solo_traveller kz
7
Pros:

The room is nice, clean and spacious.

Cons:

There was a power outage at some point of my staying, and AC has gone off. Considering it was +40 outside... it was not a nice experience. I called the Reception and they offered to fix it myself and unplug and plug the AC (though there is no plug for AC). Ok, I tried to switch it off and on from the panel, it didn't help. I called the Reception again and it was quite odd to hear that there is no one to come and fix this issue with AC (as all maintenance staff has gone home). Really odd response.

2026-07-21 via Nuitee
Наталья family_with_children kz
10
2026-07-21 via Nuitee
M
Mohamed Al-Zakwani. solo_traveller om
1
Pros:

In remote area no shops near bye.

Cons:

The Air Conditioning was horrible not working and temperature was extremely hot. Couldn't sleep at night the rooms toilets didn't have spray in W.C. the hotel was very expensive

2026-07-20 via Nuitee
Шатохина solo_traveller kz
8
Pros:

Расположение отеля, завтраки в отеле

Cons:

Запах в сан.узле- сырости или плесени

2026-07-19 via Nuitee
Шатохина solo_traveller kz
8
2026-07-19 via Nuitee
زايد solo_traveller sa
5
Pros:

Clean
Location
Space

Cons:

Breakfast no variation
Service. It seems the employers are lazy
Also bellboy not available 24hrs I had to carry my luggage by myself

2026-07-19 via Nuitee