Mitsui Garden Hotel Gotanda - Tokyo

Hotels
•
Mitsui Garden
8.6 (4421 reviews)
Shinagawa-ku Higashi Gotanda 2-2-6 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Excellent location next to Gotanda/Yamanote Line and close to restaurants/konbini
Friendly, professional and helpful staff
Comfortable rooms with good beds and attractive city views
Nice onsen/large bath area and general hotel comfort
Good breakfast quality for many guests
Cons:
Occasional cleanliness issues (very dirty carpet, smelly toilet, AC leaking)
Insufficient laundry machines leading to wait times
Breakfast can have long queues or be disappointing for some
Amenities/storage/onsen space can be small or locker keys awkward
Elevator availability and WiFi reported as problematic by a few guests

Categories

Cleanliness
8
Mixed comments: several guests praised cleanliness, but there are specific complaints about very dirty carpet in one room, an occasionally smelly toilet and an AC leak—so slightly below overall target.
Service
9.2
Consistently positive: reception and housekeeping described as very friendly and professional, staff praised for helpfulness and kindness.
Location
9.5
Very strong: repeatedly noted as steps from Gotanda/Yamanote Line, convenient for trains, restaurants and convenience stores; many guests highlight the excellent location.
Room Quality
9
Generally very good: rooms described as clean, comfortable with good beds and nice city views; some guests found rooms small but overall comfortable.
Amenities
7.8
Mixed: onsen/large bath highly appreciated and views praised, but laundry capacity is limited, lockers and some facilities small or awkward—brings the score down.
Value for Money
8.6
Standard quality for this hotel tier: not often explicitly discussed, so assigned the target overall rating.
Food and Beverage
8.2
Mostly positive but with caveats: many guests enjoyed a fresh, varied breakfast, while a few reported disappointment or long lines at breakfast service.
Overall Experience
8.5
Generally very positive stays with convenient location, comfortable rooms and friendly staff; some operational issues (laundry, breakfast queues, occasional cleanliness lapses) temper the experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:57

Property Description

Modern Accommodation in Shinagawa District

Convenient Location: Situated in Shinagawa district, our hotel is just a stone's throw away from popular attractions like Ebisu Garden Place and Roppongi Hills, making it an ideal choice for travelers looking to explore Tokyo.

Comfortable Rooms: Each room at Mitsui Garden Hotel Gotanda features modern amenities including air conditioning, a flat-screen TV, and a private bathroom with a relaxing bath, ensuring a comfortable stay for our guests.

Delicious Dining Options: Indulge in a delightful buffet breakfast at our on-site restaurant, offering a delectable selection of Italian dishes to tantalize your taste buds.

Experience the perfect blend of comfort and convenience at Mitsui Garden Hotel Gotanda. Book now to secure your stay at our 4-star hotel in Tokyo!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8.6
Based on 4421 reviews
Cleanliness: 8
Service: 9.2
Location: 9.5
Room Quality: 9
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 8.5
T
Thorben Wolf • couple • de
10
2026-08-22 • via Nuitee
林田 • solo_traveller • jp
8
2026-08-22 • via Nuitee
T
thibault • couple • fr
9
2026-08-22 • via Nuitee
M
Mayu • couple • fr
8
Convenient central place in Tokyo, comfortable
Pros:

Clean

Cons:

Only 2 lifts for soooo many guests so we had to line up and wait all the time

2026-08-21 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-08-21 • via Nuitee
N
Nai Ju • couple • tw
10
會想再來住
Pros:

地點以及親切的服務人員

Cons:

水壓有點小

2026-08-21 • via Nuitee
Y
YURIY • family_with_children • at
10
Great stay in the quite neighborhood
Pros:

Great location, view and hotel stuff

Cons:

NA

2026-08-19 • via Nuitee
C
Camila • couple • br
10
2026-08-18 • via Nuitee
J
John-Patrick • solo_traveller • nl
10
2026-08-18 • via Nuitee
J
Jacob • couple • dk
10
2026-08-17 • via Nuitee
B
Berges • couple • de
8
2026-08-17 • via Nuitee
J
Juliette • solo_traveller • fr
5
Cons:

Déçue de la propreté et des équipements pour le prix

2026-08-17 • via Nuitee
K
Kiyoaki • solo_traveller • jp
10
2026-08-16 • via Nuitee
Y
yasuhiro • couple • jp
9
2026-08-16 • via Nuitee
Y
yasuhiro • family_with_children • jp
9
2026-08-16 • via Nuitee
V
VASILEIOS • solo_traveller • gb
8
Pros:

Overall good experience

Cons:

Value for money

2026-08-13 • via Nuitee
A
An • family_with_children • be
8
Convenient location, friendly staff
Pros:

The staff were super friendly and helpful.

Cons:

We are non-smokers and booked four two-bedroom rooms. The two rooms on the 9th floor were excellent. However, the 10th floor has a designated smoking area, and although our rooms were non-smoking, the smell of cigarette smoke was noticeable as soon as we stepped out of the elevator.

2026-08-13 • via Nuitee
冠哲 • couple • tw
10
2026-08-12 • via Nuitee
C
Chih Jung • family_with_children • tw
9
2026-08-12 • via Nuitee
Y
YILDIRIM • solo_traveller • tr
9
Small, clean and modern rooms
Pros:

Clean and new rooms. Very close to the subway. The breakfast was sufficient. They serve for both Asians and Westerns.

Cons:

None

2026-08-11 • via Nuitee