Mitsui Garden Hotel Gotanda - Tokyo

Hotels
•
Mitsui Garden
8.6 (4447 reviews)
Shinagawa-ku Higashi Gotanda 2-2-6 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location next to Gotanda/Yamanote Line and close to restaurants/konbini
Friendly, professional and helpful staff
Comfortable rooms with good beds and attractive city views
Nice onsen/large bath area and general hotel comfort
Good breakfast quality for many guests
Cons:
Occasional cleanliness issues (very dirty carpet, smelly toilet, AC leaking)
Insufficient laundry machines leading to wait times
Breakfast can have long queues or be disappointing for some
Amenities/storage/onsen space can be small or locker keys awkward
Elevator availability and WiFi reported as problematic by a few guests

Categories

Cleanliness
8
Mixed comments: several guests praised cleanliness, but there are specific complaints about very dirty carpet in one room, an occasionally smelly toilet and an AC leak—so slightly below overall target.
Service
9.2
Consistently positive: reception and housekeeping described as very friendly and professional, staff praised for helpfulness and kindness.
Location
9.5
Very strong: repeatedly noted as steps from Gotanda/Yamanote Line, convenient for trains, restaurants and convenience stores; many guests highlight the excellent location.
Room Quality
9
Generally very good: rooms described as clean, comfortable with good beds and nice city views; some guests found rooms small but overall comfortable.
Amenities
7.8
Mixed: onsen/large bath highly appreciated and views praised, but laundry capacity is limited, lockers and some facilities small or awkward—brings the score down.
Value for Money
8.6
Standard quality for this hotel tier: not often explicitly discussed, so assigned the target overall rating.
Food and Beverage
8.2
Mostly positive but with caveats: many guests enjoyed a fresh, varied breakfast, while a few reported disappointment or long lines at breakfast service.
Overall Experience
8.5
Generally very positive stays with convenient location, comfortable rooms and friendly staff; some operational issues (laundry, breakfast queues, occasional cleanliness lapses) temper the experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:57

Property Description

Modern Accommodation in Shinagawa District

Convenient Location: Situated in Shinagawa district, our hotel is just a stone's throw away from popular attractions like Ebisu Garden Place and Roppongi Hills, making it an ideal choice for travelers looking to explore Tokyo.

Comfortable Rooms: Each room at Mitsui Garden Hotel Gotanda features modern amenities including air conditioning, a flat-screen TV, and a private bathroom with a relaxing bath, ensuring a comfortable stay for our guests.

Delicious Dining Options: Indulge in a delightful buffet breakfast at our on-site restaurant, offering a delectable selection of Italian dishes to tantalize your taste buds.

Experience the perfect blend of comfort and convenience at Mitsui Garden Hotel Gotanda. Book now to secure your stay at our 4-star hotel in Tokyo!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8.6
Based on 4447 reviews
Cleanliness: 8
Service: 9.2
Location: 9.5
Room Quality: 9
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 8.5
K
Katja • couple • au
10
Wonderful staff, great location, very clean.
Pros:

The deck overlooking the city is small but lovely, the proximity to Gotanda station and shops/restaurants was super convenient and staff were all super helpful and friendly!

2026-10-31 • via Nuitee
M
Maria • couple • at
10
2026-10-28 • via Nuitee
A
Alysha • couple • nz
10
Pros:

Cool location out of the busy areas but close to train station. Nice public bath facility and cool view from lobby. Food options around to walk to. Would come back for a future stay in Tokyo

2026-10-27 • via Nuitee
S
Sumina • couple • au
8
2026-10-27 • via Nuitee
J
Jaime • couple • co
7
2026-10-26 • via Nuitee
A
Ali.Na • family_with_children • de
8
2026-10-26 • via Nuitee
B
Brandon • couple • gb
6
Fine for the money but wouldn’t recommend if you want any kind of luxury/extra comfort
Pros:

Good location, staff very helpful and rooms decent size. Nice free drinks offered on reception level.

Cons:

Room was quite dated.
Room smelled of stale cigarettes and the bathroom smelled of sewage.
One of the pillow cases still had stains on it from previous guest.

Weirdly the reception was on the 15th floor!

2026-10-23 • via Nuitee
I
Ivette • couple • us
9
2026-10-22 • via Nuitee
L
Lara • family_with_children • au
8
Very nice!
Pros:

Hot spring facilities in the 16th floor were very nice and if you're thinking of getting combini food there's also a spot where you can use vending machines and microwaves. Was overall very happy with the location not too far from shinagawa if you're planning to catch the Narita Express back to the airport.

Cons:

As usual in Japan rooms were not very spacious but they were sufficient. I thought it was odd that the hotel reception was on the 15th floor. But no major complaints.

2026-10-20 • via Nuitee
N
niccolo • couple • jp
7
2026-10-19 • via Nuitee
A
Ana • family_with_children • es
10
2026-10-18 • via Nuitee
M
Maria • couple • bg
10
2026-10-17 • via Nuitee
M
Misato • solo_traveller • jp
7
2026-10-12 • via Nuitee
J
JIA-HORNG • couple • tw
9
Pros:

離車站近,附近有超市超商,餐廳多,房間乾淨

Cons:

房間稍微小了一點點

2026-10-12 • via Nuitee
I
Ismael • solo_traveller • es
9
Pros:

La ubicación

2026-10-12 • via Nuitee
S
Scott • couple • us
10
2026-10-12 • via Nuitee
D
debra • couple • us
9
2026-10-11 • via Nuitee
R
Roger • solo_traveller • ch
9
2026-10-10 • via Nuitee
Y
YANJUN • couple • tw
8
2026-10-10 • via Nuitee
K
Krämer • couple • at
8
We hade a great time ☺️
Pros:

Onsen was great

2026-10-09 • via Nuitee