Bahia Principe Explore Fantasia - Hyatt Inclusive Collection

Hotels
8.6 (1084 reviews)
Avenida JM Galván Bello , San Miguel de Abona , ES
+34 922 10 55 56

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great facilities for families
Excellent service from the staff
Cons:
Food quality was inconsistent
High hotel transfer costs

Categories

Cleanliness
9.11
This is one of the cleanest hotels that I have been to, with staff working hard every day to keep everything clean.
Service
9.08
The staff work tirelessly to ensure a 5 star experience and are very responsive to requests.
Location
8.62
So close to the airport, ensuring convenient travel.
Room Quality
8.57
Spacious and clean rooms, upgraded by the hotel management.
Amenities
9.1
Great facilities for kids and a large resort with numerous activities.
Value for Money
8.06
Pricing can be high for transfers through the hotel; better options outside.
Food and Beverage
7.61
Food was okay but not amazing; some dishes and restaurants underperformed.
Overall Experience
8.68
Overall a very enjoyable stay for families with plenty of fun activities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Luxurious Accommodation
Indulge in 5-star comfort at Bahia Principe Fantasia Tenerife, offering elegantly furnished rooms with modern amenities including a minibar and flat-screen TV.

Leisure and Entertainment
Enjoy a range of activities from a refreshing dip in the outdoor pool to lively karaoke nights. Unwind at the fitness centre or socialize in the shared lounge during your stay.

Family-Friendly Environment
With a children's playground and nearby attractions like Playa Grande, this hotel is perfect for families. Start your day with a delicious breakfast before exploring the beautiful surroundings.

Book now for an unforgettable stay at Bahia Principe Fantasia Tenerife!

Important information:

Please note, if more than 10 rooms booked, Nonrefundable cancelation policy and 100% charge applies for the reservation from the moment of booking, according to our Group Bookings conditions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

8.6
Based on 1084 reviews
Cleanliness: 9.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.68
C
Camejo • solo_traveller • es
10
Pros:

Me encantó todo la verdad

2026-09-19 • via Nuitee
A
Ali Asghar • solo_traveller • de
9
Just one point worth mentioning, not a negative one, the place is more for families rather than youngsters travelling al
Pros:

I had a great time there , the variety of foods is really high, you have access to the bar throughout the day.

2026-09-17 • via Nuitee
S
Stacey • extended_group • gb
10
Just fantastic
Pros:

All of it

Cons:

Nothing

2026-09-13 • via Nuitee
N
Noemí • family_with_children • es
10
Excelente
Pros:

Nos gustó mucho. Todo muy limpio, personal muy atento y educado. El miniclub muy bien organizado, monitores entrañables, especialmente Borja(Bouba). El teen club con mucha variedad.

Cons:

Nada

2026-09-12 • via Nuitee
A
Alex • solo_traveller • pl
10
2026-09-08 • via Nuitee
L
lissete • solo_traveller • es
10
2026-09-07 • via Nuitee
A
Alba • couple • es
4
Me esperaba que fuese mejor.
Pros:

Del alojamiento me gustó la habitación, estaba muy limpio todo y muy bonita. Sin embargo, estaba muy lejos y teníamos que caminar mucho.

Cons:

En primer lugar, el trato de una compañera en recepción fue desagradable, no nos indicó donde estaba la habitación y era muy seria.
Por otro lado, mi pareja tenía muletas y nos dieron la última habitación, por lo que teníamos que caminar mucho de un sitio a otro.
Por último, en la cena, nos levantamos de la mesa para buscar el postre, por lo que dejé un objeto personal para que supieran que estábamos ahí, y al llegar nos habían quitado todos los platos y vasos, y mi objeto había desaparecido, y sorprendentemente nadie había recogido esa mesa.

2026-09-06 • via Nuitee
Y
Yaiza • solo_traveller • es
10
2026-09-06 • via Nuitee
J
Juan Jesús • family_with_children • es
7
2026-09-03 • via Nuitee
D
Daniela • family_with_children • es
7
Para los niños bien
Pros:

El personal
La comida
La animación para niños
La piscina de toboganes para niños
Hay suficientes hamacas para que no haya guerra de hamacas.

Cons:

EL SUELO DE TODO EL RECINTO DE PISCINAS RESBALA! CUANDO ALGUIEN SE ROMPA LA CADERA SE LLEVARÁN LAS MANOS A LA CABEZA!
El salón de videojuegos es un absoluto robo.
El aire acondicionado no enfría

2026-09-01 • via Nuitee
C
Claudia • family_with_children • je
7
Our children loved it which in turn meant we did too. Just wish the food at the buffet was nicer.
Pros:

Facilities for young children, toddlers and teens were fantastic. Pools and water activities were great. Evening entertainment every night was great too.

Cons:

The food! Let down by the buffet as the food was often dry and meat chewy. The restaurants were delicious. If you’re using the buffet I recommend going for food that is cooked in front of you such as omelettes for breakfast, tuna steaks for lunch/dinner. There’s no laundry room to wash your own clothes so if you’ve got babies/young children and they get through a lot of clothes; you’ll need to wash them in the bathroom sink! They have a laundry service which is pricy.

2026-08-28 • via Nuitee
A
Anikó • family_with_children • hu
10
2026-08-22 • via Nuitee
D
Dan • family_with_children • ro
9
An excellent trip in terms of the hotel, but be very careful about whom you arrange local excursions
Pros:

The food was absolutely excellent, the pools are among the largest I have ever seen, and the children's program was excellent.

Cons:

Be very careful with the concierge service that arranges island activities. It is a local tour operator that is poorly identified (it is not part of the hotel itself; it used to be Jumbo). We booked two island excursions. One was an absolute nightmare—we were constantly lied to, and it ended at a completely unsanitary location that, in my opinion, shouldn't even exist. We were forced to cancel the second excursion because of that experience. Something like this shouldn't happen at an excellent 5-star hotel. The hotel ought to take responsibility for the quality of the providers it allows to operate in its own lobby.

2026-08-19 • via Nuitee
R
Rocio • couple • es
7
Pros:

Las habitaciones y la limpieza

Cons:

La habitación no tenía aire acondicionado, el buffet la comida era repetida

2026-08-16 • via Nuitee
D
Denis • family_with_children • fr
3
Pros:

Bien situé

Cons:

Hôtel vétuste, Clim ne fonctionnait pas dans les chambres. Le personnel n’a rien fait malgré demandes. Carreaux cassés dans la chambre , fourmis dans ka chambre. Repas peu diversifié et décevant .
Rapport qualité prix très mauvais .
Extrêmement déçu de cet hôtel

2026-08-16 • via Nuitee
T
Tamara • family_with_children • es
7
Pros:

Las instalaciones

Cons:

El buffet

2026-08-13 • via Nuitee
D
Desiree Francine • family_with_children • gb
10
In all , our stay was very good . Our kids were really really happy .
Pros:

The room , pool , bar and kids activities were excellent.
My children had a great time.

Cons:

We book a suite for my husband and I and did not have a double bed but 2 singles beds for a couple ! we had to sleep seperately as a couple and that was a let dwon. we requested a double bed but was told it not possible.

2026-08-12 • via Nuitee
D
DULCE MARIA • family_with_children • es
9
Muy satisfecha
Pros:

Los espectáculos, la limpieza y comida.

2026-08-08 • via Nuitee
S
sara • couple • es
9
2026-08-04 • via Nuitee
M
Martin • solo_traveller • es
1
No merece 5 estrella 🌟 de categoría este hotel
Cons:

Que un todo incluido te cobren los sumos aparte.que no funcione el aire acondicionado y después de pagar 1800€ por 3 noche te ofrezcan un ventilador pésimo ,que no funcione el tv en la final del mundial y llamas y el técnico nunca subió a solucionarlo, que una camarera discrimine una discapacidad y quite el cartel de la mesa para minusvalido sin preguntar si tengo minusvalía muy maleducada tienen que capacitar bien a los empleados , discapacidades hay muchísimas y no precisamente tienes que estar en silla de ruedas una persona con ceguera también es minusvalida

2026-08-04 • via Nuitee