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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Valet parking
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Hammam
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Private parking
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Indoor pool
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fitness/spa locker rooms
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Seafront Location
Experience the ultimate relaxation at Heritage Grand Perast By Rixos, located in an 18th-century palace by the sea in the charming town of Perast. Indulge in the spa and wellness center with a hammam and sauna, offering a serene escape.
Elegant Rooms and Dining
Each air-conditioned room is elegantly decorated and features modern amenities like a flat-screen TV and minibar. Start your day with a delicious buffet breakfast and savor international cuisine at the restaurant. Unwind with a cocktail at the lobby bar for a perfect evening.
Convenient Amenities and Nearby Attractions
Stay connected with free WiFi throughout the hotel and maintain your fitness routine at the on-site fitness center. Explore the nearby Old Town of Kotor or venture to Tivat, both just a short distance away. Book now for a memorable stay at Heritage Grand Perast By Rixos.
Please note that the full amount of the reservation must be paid in upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.
Location
Guest Reviews
Понравилось все: просторный номер с роскошным видом на залив, большой выбор блюд на завтраке, отдельный пляж с удобным входом в море.
Отдельное спасибо сотрудникам ресепшен. Наш вылет задержали на 6 часов и отель любезно позволил вернуться нам в номер и остаться там до 16-00, после то как мы приезали обратно из аэропорта.
Вайфай в номере работает с перебоями.
This hotel is a real mix. The outside is fantastic, once there, it is in a great location . It was sold as a 5 star rating. Having to wait for transport to get to the hotel , as cars not allowed down the main Street, with luggage in the heat even though we had rung and said we were 10 mins away didn't feel 5 star. The room was clean but very basic. Then our ceiling above the shower had black mould .. The room turn down service and cleaning was not consistent . The breakfast was... ok, but we had to ask for the menu and if you want tea...make it yourself. Coffee you can have but don't dare ask for another . Some staff were really great, friendly and helpful but some made you feel like you were disturbing them.. if we hadn't been sold it was 5 star it would have been better. The spa was very good and helpful.
Everything was perfect i would definitely stay there again and will recommend to friends.
I have very sensitive hearing and need a quiet room to sleep so I always turn off the air conditioning at night. In these rooms the fans in the bathrooms are on permanently, 24/7 and you cannot turn them off. I asked at reception if they could turn them off for me and was told that wasn’t possible. So I had to use earplugs which after a while hurt as I needed to push them so far in to stop hearing the noise. I didn’t sleep for 4 nights.
The hotel is the best choice for Perast, as far as I know it is the only hotel with private beach in the town. The building is a historical monument which makes the stay even more interesting. Opportunity to stay in Perast for 2-3 days is a good idea, the town is very picturesque, and a good starting point for trips to Kotor and other sightsees. The breakfasts have narrow choice, but quite tasty and actually enought. The staff at the reception is very helpful and problem-solving, many thanks to them.
The seafront may be little crowded with people and club cars during the day. The hotel inside is not following the historical and premium exterior. Interior is little tired. I do not recommend staying in Family deluxe 2 floor room, it is really boring, and the terrace is public and doesn't have the same privacy and tents as shown on the photos. Also it is in the new building. We moved to the old building, sea view room, and it was really nice, the view is great, the space is enough for family of three.
Service is not ideal (not matching the positioning of the hotel). In the hotel restaurant for the dinner the waiter brought us dirty glass with melted ice instead of white wine, and when we asked for assistance with this issue, he laughed and when to kitchen to fix it. The cleaning is not very accurate as well, one day there was no cleaning in our room, although we put a sign on the door.
L'hotel in sé è una vera attrazione: si tratta di una residenza storica ottimamente conservata.
Eccezionale la posizione, così come le stanze (anche se la nostra non aveva vista mare) e la colazione di ottima qualità.
Fantastico il fatto che ci sia la piscina e la spiaggia riservata (è l'unico hotel ad averlo a Perast)
Personale molto giovane e a tratti non sempre professionale. Abbiamo avuto un problema in camera e abbiamo dovuto chiedere 3 volte prima che venisse risolto, per non parlare del fatto che abbiamo dato delle cose da lavare il primo giorno e ci sono state restituire il terzo, dopo diversi solleciti. In piscina il bagnino parlava spesso con i camerieri, senza realmente occuparsi dei bagnanti.
La palestra non può essere definita tale: è minuscola e male attrezzata.
את המיקום
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Overpriced and with poor service
The hotel is marketed as a 5-star property, but it falls far short of that standard.
Guests are promised parking at the city entrance followed by a shuttle in an electric car; in reality, when we arrived, we were told to either park at a different lot for 25 euros per night or find a spot along the highway. In the end, we had to park on the road and walk 800 meters back with our luggage to the shuttle pickup point.
After checking in, another surprise awaited us—the room was old, with worn furniture, broken in places, and a view from the window like that of a prison cell, looking out onto the dirty wall of the neighboring building.
That evening, the hostesses at the restaurant—two young women—rudely replied that they could seat us by the water only if we guaranteed to spend a certain amount of money and ordered a full dinner; otherwise, they would seat us only in the back of the restaurant.
On the plus side: a good breakfast and courteous staff in the restaurant in the morning.
Otherwise, it was nothing more than a hyped-up place—money wasted and a ruined mood.
The hotel is smart and well presented
However
They just don’t get ‘it’. You know the indefinable difference between somewhere having ‘it’, and somewhere where a culture has seeped in and they just don’t have ‘it’. They are not on their game, they don’t have their mojo.
So this results is apathy and somehow the customer gets in the way.
Breakfast is a great example of this, lots of staff very smart on duty but just not on their game.
I ordered coffee with separate cold milk
It took a while
But they weren’t busy
Coffee and warm milk arrived.
‘I’m sorry but I asked for cold milk’
‘I have 5 coffees to serve so I’ll be a while or you can get your own’ came the reply.
Moments later the same waitress is having a chat with one of her colleagues, yes just having a chat.
My colleague ordered a coffee and I another one, it came but no milk refill.
Little details but just off their game.
Menus were asked for twice.
Poached eggs were just wrong. They are precooked but not warmed up when served - not cold but a long way off being warm. When they were cooked the egg yoke would have been perfect, however sitting on a tray in a lukewarm environment had made the yoke go pasty but still translucent. Not unpleasant but not pleasant either and a long way from a tasty freshly cooked poached egg.
The staff walk around ‘dragging their feet on the floor’. Not all of them, but enough to make it noticeable.
The buffet
- the hot food again was lukewarm to tepid, and the quality of ingredients was poor apart from the tomatoes.
- the pastry section labelled ‘Chocolate croissant’ or ‘croissant’. I prefer plain croissant so choose accordingly only to find it had jam inside. Small details but the difference between getting it right and wrong. There weren’t any plain croissants to be had. Nor honey.
The cold buffet selection was quite good.
It’s not just the breakfast team, at reception the two people carry on their conversation without acknowledging you are there. Not even a glance, there conversation is more important and clearly cannot be interrupted by a customer.
All these people could be great and individually probably are, it’s the corporate culture at fault, and that’s down the leadership,
Perfect location, stunning setting, beautiful building, but….
Magnifique bâtisse avec vue incroyable
Surclassement pour une vue sur mer
Piscine intérieure sympa mais un peu fraîche
Accès piscine et plage privé
Personnel avenant avec petite voiturette pour l’arrivé et le départ
Ont été sympas et accueillants avec mon fils
Prix élevé au restaurant
Pas de bol au petit déjeuner : se servir des céréales dans une assiette bof
Perfect location, with sunbathing area and outdoor pool.
Unfortunately there was a wedding the day with arrived so lots of loud music and then fireworks woke us up ar midnight. The guest also overtook the pool the following day with drinking and talking loudly. Feel like as guest we should be informed if wedding are taking place when we visit and the courtyard was out of use during the wedding day/night. Due to large amount of guest staying at the property the feel didn’t feel personal
Fantastic location, beautiful facade, excellent views.
Reception staff and concierge friendly and helpful.
Decor a little dated and tired.
Bar staff unfriendly.
Amazing hotel in an unreal location. Everything was excellent and the whole stay was fantastic. Would definitely recommend!
Очень хорошее расположение , пляж отличный , виды уникальные , отелю поработать нужно над завтраками 🥰
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