Mercure Selangor Selayang

Hotels
•
Mercure
8.1 (905 reviews)
NO B-G-12 DATARAN EMERALD JALAN PS 11, PRIMA SELAYANG BATU CAVES , Batu Caves , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Limited food variety
Poor service in some instances

Categories

Cleanliness
6.56
Multiple mentions of dirtiness and cockroach issues.
Service
9.53
Staff generally praised for helpfulness, although some negative mentions.
Location
9.57
Positive mentions about convenient location.
Room Quality
7.52
Mixed reviews; some concerns about bathroom and air conditioning.
Amenities
8.05
Some amenities lacking, such as food variety and pool for kids.
Value for Money
8.01
Concerns about pricing versus quality experienced.
Food and Beverage
7.06
Average food quality and limited variety mentioned.
Overall Experience
8.53
Mixed experiences, with significant negatives but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:30

Property Description

Grand Ballroom for Events

Mercure Selangor Selayang boasts a stunning Grand Ballroom, perfect for hosting events and gatherings.

International Cuisine Restaurant

Savor delectable dishes at our on-site restaurant, offering a diverse menu of international cuisine.

Convenient Location

With popular attractions like Batu Caves and Petronas Twin Towers nearby, Mercure Selangor Selayang is the ideal choice for your stay.

Book now and experience luxury at Mercure Selangor Selayang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.1
Based on 905 reviews
Cleanliness: 6.56
Service: 9.53
Location: 9.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.53
A
Abidin • solo_traveller • my
10
2026-09-16 • via Nuitee
H
Hongken • couple • my
10
2026-09-14 • via Nuitee
K
Kok Hwee • couple • sg
10
2026-09-06 • via Nuitee
N
Norhamimi • couple • my
10
all good
Pros:

all good

Cons:

all good

2026-09-05 • via Nuitee
H
Haslinda • solo_traveller • my
7
2026-09-03 • via Nuitee
N
Nor Qaily • couple • my
7
2026-09-02 • via Nuitee
E
enrico • couple • it
9
2026-09-02 • via Nuitee
M
Mazita • couple • my
9
2026-08-31 • via Nuitee
N
Nor Qaily • solo_traveller • my
9
2026-08-28 • via Nuitee
A
Ahmad • family_with_children • my
7
2026-08-27 • via Nuitee
N
Nawawi • solo_traveller • my
10
2026-08-23 • via Nuitee
M
Ming Gong • couple • hk
7
2026-08-22 • via Nuitee
R
Rizwan Hafiz • solo_traveller • my
10
Pros:

Everything

Cons:

Nothing

2026-08-18 • via Nuitee
F
Fakhrul Aizat • couple • my
10
2026-08-16 • via Nuitee
N
Norizan • family_with_children • my
8
2026-08-16 • via Nuitee
R
Rosslın Sharıff • solo_traveller • sg
10
2026-08-13 • via Nuitee
Y
Yugeiss • couple • my
10
2026-08-12 • via Nuitee
M
Mohd kamil sabry mohd adnan • couple • my
8
2026-08-10 • via Nuitee
Y
Yong • couple • my
9
Pros:

Good services

2026-08-07 • via Nuitee
Y
Yong • extended_group • my
9
Pros:

clean n good services

2026-08-07 • via Nuitee