Home2 Suites By Hilton Hilton Head

Hotels
Home2 Suites by Hilton
8.9 (509 reviews)
836 William Hilton Pkwy , Hilton Head Island , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great Service
Friendly and Welcoming Staff
Convenient Location
Clean Rooms
Good Value for Money
Cons:
Outdated Decor
Parking Issues
Smell from Nearby Plant
Service Issues at Front Desk

Categories

Cleanliness
8.85
Generally mentioned positively, but some complaints about smell near hotel.
Service
8.35
Mixed reviews; issues with staff at front desk reported, but good service from other staff noted.
Location
9.35
Consistently praised for convenience and scenery.
Room Quality
8.35
Complaints about outdated decor and issues with specific rooms.
Amenities
8.85
Positive mentions of kitchenette and cleanliness, but parking issues noted.
Value for Money
9.35
Good value for location and amenities provided.
Food and Beverage
8.85
Complimentary breakfast mentioned positively; standard fare.
Overall Experience
9.25
Overall positive experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:26

Property Description

Modern Amenities

Home2 Suites By Hilton Hilton Head offers a comfortable stay with air-conditioned rooms equipped with free WiFi, flat-screen TVs, and kitchenettes.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour front desk, free shuttle service, and luggage storage. The hotel also features an outdoor swimming pool, gym, and business centre with an ATM.

Prime Location

Located in Hilton Head Island, this 3-star hotel is just 7 km from Hilton Head Airport, making it easily accessible for travelers.

Book your stay at Home2 Suites By Hilton Hilton Head now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 509 reviews
Cleanliness: 8.85
Service: 8.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.25
R
Renee couple us
3
Disappointed
Pros:

The bed was comfortable and it was clean.

Cons:

The rooms are very small, the bathroom toilet was crooked…to go along with the small room, out of the 3 rooms that I booked…one was very hot and it took a while to cool it down, my bed linen smelled like feces, the floor had water on it, in the room that was hot. It was only for one night. I could not have stayed there for more than one night.

2026-05-30 via Nuitee
C
Cassandra solo_traveller us
9
Pros:

Friendly staff and clean room

Cons:

Wished more variety for breakfast

2026-05-27 via Nuitee
T
Tara couple us
8
Nice weekend getaway
Pros:

It was nice they serve breakfast if you want it. It was clean and the staff was nice.

Cons:

In the description it stated it was walking distance from the beach which is not. The beach is across the highway and you still have to drive and park to get to it.

2026-05-26 via Nuitee
D
do10hedron Family Raleigh, North Carolina
10
A really great hotel away from the beach
Pros:

Home2 Suites on Hilton Head Island turned out to be a great place to stay on our Memorial Day weekend trip this year. The rooms are fantastic -- spacious, modern, and thoughtfully laid out with a comfortable bed, a nice sitting area with a pull-out sofa, and a surprisingly great kitchenette that makes longer stays especially convenient. The bathrooms could be a bit larger, but they still feel clean and modern, so it's a minor trade‑off.

The staff was pleasant and welcoming, creating an easy, relaxed atmosphere from check‑in onward. The pool is on the smaller side, but not so small that it feels unusable -- just something to be aware of if you're expecting a resort‑style setup.

One important heads‑up: the hotel is not within walking distance of the beach. It's an easy drive to pretty much anywhere on the island, but if you're looking for a place where you can stroll straight to the sand, this isn't it.

Overall, Home2 Suites offers comfort, convenience, and friendly service -- a strong five‑star stay.

2026-05-25 via Tripadvisor
R
Ronda couple us
7
Great location, clean rooms, and friendly staff.
Pros:

Love the location. Staff was extremely friendly and helpful.

Cons:

The mattresses on both beds were odd. You had to go to the center of the bed or you felt like you were gonna fall out.

2026-05-24 via Nuitee
G
garrywb2016 Family Washington DC, District of Columbia
10
A great experience.
Pros:

We were in between selling a house and buying a new one and stayed at Hilton Home 2 Suites for seven weeks.

The staff were wonderful to a person and greeted us with a smile every day we returned to include a greeting for our dog.

Having breakfast available in the morning made living in a hotel, much easier, and it was very good!

Management was receptive to our needs, and we especially appreciated of the front desk, people, Kierra and Michelle.

We would happily return to Home 2 suites again!

Garry

2026-05-20 via Tripadvisor
J
James couple us
9
2026-05-05 via Nuitee
F
fredinmn Couples Woodbury, Minnesota
6
Convenient to a trolly stop but doesn't quite hit the mark
Pros:

Located on Hwy 278, it is right by one of the free trolly stops. Felt there was ample parking. The first room we were put in, had issues with wet bathroom walls, peeling paint and looked like the drywall tape had buckled. The room temperature was 60 with the A/C blasting. When we called the front desk and maintenance person seemed to be annoyed that we questioned the maintenance and the request for another room.
The 2nd room was better. Room was pretty quiet. Overall cleanliness was pretty good. They do allow pets so if you are allergic, you may want to inquire ahead of time. Outdoor pool seemed to be well kept. Front desk staff seemed to spend a lot of time glued to their phones or talking to their co-workers.
Include breakfast is just ok as it seems that Hilton is cutting back. Waffles and breakfast sandwiches appear to be the only thing really of substances available.

2026-05-03 via Tripadvisor
R
Robert couple gb
7
Good value for the location.
Pros:

Breakfast was ok. Poor coffee offering. Very limited fruit.

Cons:

Due to an internal issue between Booking.com and Hilton , we were not able to be checked in. The front desk were not very friendly and basically said it’s up to you to resolve it with Booking .com. I felt they could have taken credit card details and allowed us to check in while it was resolved. Instead they left us to stand in the lobby on the phone for an hour. Not friendly.

2026-05-02 via Nuitee
S
Shamona couple us
10
Will come again
Pros:

Everything

2026-04-26 via Nuitee
R
Rhea couple us
10
Very enjoyable and we will definitely be back!
Pros:

Everything! It was clean, spacious, extremely friendly and helpful staff, great location, delicious free breakfast and overall a wonderful stay! Best staff ever!!

Cons:

Nothing!

2026-04-23 via Nuitee
M
Michael family_with_children us
10
2026-04-16 via Nuitee
J
john couple us
8
2026-04-16 via Nuitee
M
Marci family_with_children us
9
Nice stay overall
Pros:

Breakfast was good for a continental breakfast
Room very big and had everything we may need
Staff at desk was very friendly always greeting people coming and going. I wish I remembered her name specifically because there was one lady very nice!

Cons:

Not a big deal for us, but rooms not cleaned everyday

2026-04-13 via Nuitee
C
Companion33550340526 Family Atlanta, Georgia
2
Poor management
Pros:

Poor service from front desk, terrible breakfast with some items that we were unsure what it actually was.

2026-04-10 via Tripadvisor
K
Kerri family_with_children us
9
2026-04-10 via Nuitee
A
Alyssa couple us
10
Stayed with our dog, loved every second
Pros:

Clean, friendly, welcoming, great location

Cons:

Nothing! All good

2026-04-10 via Nuitee
B
Billie solo_traveller us
10
Pros:

Clean, large rooms. Friendly staff and easy location.

Cons:

Price was a bit high, but I know that's partially due to the location. Did have 1 staff member who was kind of aggressive with how she asked questions. I asked for towels and instead of asking which kind, she just stared at me and used a hand motion acting as though I could read her mind.

2026-04-09 via Nuitee
K
Kurt family_with_children us
2
What would have been a great stay was unfortunately ruined by noisy children. I blame the parents.
Pros:

I actually like the hotel itself. The room was very nice, and the staff was pretty good. Also, the breakfast was better than the average hotel breakfast.

Cons:

My family and I were not able to rest well due to other guests allowing their children to rip and run all night.....literally. We heard bumping and running above our room all through the wee hours of the night. I understand that children are going to bump around, but allowing them to do so in the middle of the night, knowing that people are in rooms below you is simply unacceptable. It got so bad, I was forced to lie in bed with my headphones on, playing soft music to try to drown out the noise. I told the front desk about it, and the worker called the room above us and asked them to please keep their children calm at nigjt because we were not able to rest. Unfortunately that call did not work because the next night (our last night there) was much of the same. We decided that although we liked the hotel, the next time we're in Hilton Head it may be better for us to rent an air bnb.

2026-04-09 via Nuitee
G
George couple us
5
I’ll probably check for a different facility the next time I travel to Hilton Head
Pros:

Proximity to my destination.

Cons:

Accessibility parking very limited.

2026-04-09 via Nuitee