Tru By Hilton Sumter

Hotels
•
Tru by Hilton
8.4 (589 reviews)
2607 Broad Street , Sumter , US
+1 803-469-9800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Great staff
Great service
Nice location
Cons:
Room comfort
Lack of amenities
Issues with maintenance

Categories

Cleanliness
8.69
Nice hotel. Very clean.
Service
8.86
Staff was extremely good and pleasant.
Location
8.8
Property was convenient to get to with plenty of restaurants nearby.
Room Quality
7.65
Issues with room comfort and maintenance were noted.
Amenities
7.98
Basic amenities were lacking.
Value for Money
8.14
Thought the rooms were scant with amenities for the price.
Food and Beverage
8.49
Breakfast was nice.
Overall Experience
8.56
Booking was easy, but the stay had some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:15

Property Description

Modern Accommodations
Tru By Hilton Sumter offers air-conditioned rooms with private bathrooms and free WiFi. Each room features a desk, flat-screen TV, and a hairdryer for your convenience.

Convenient Location
Located just 12 km from Shaw Air Force Base and 44 km from McIntire Joint National Guard Base, our hotel is easily accessible for military personnel and travelers alike.

Exceptional Service
Our dedicated staff at the 24-hour front desk is ready to assist you during your stay, ensuring a comfortable and enjoyable experience.

Book your stay at Tru By Hilton Sumter for a seamless blend of modern amenities, convenience, and top-notch service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

8.4
Based on 589 reviews
Cleanliness: 8.69
Service: 8.86
Location: 8.8
Room Quality: 7.65
Amenities: 7.98
Value for Money: 8.14
Food and Beverage: 8.49
Overall Experience: 8.56
L
Lisa • solo_traveller • us
10
Clean and comfortable with great staff
Pros:

Staff was friendly and professional and the lobby smelled fresh and inviting. At checkout I needed help finding a place to take my truck for an issue with my tire and was given recommendations that turned out to be helpful. Rooms were spotless as was the hotel. Thank you gor a great stay!

Cons:

Not a thing

2026-09-17 • via Nuitee
M
Madel • couple • us
10
2026-09-12 • via Nuitee
J
james • couple • us
7
This hotel was excellent the only reason I didn’t give 10 bed was extremely hard. Back hurted every day i slept there.
Pros:

Location

Cons:

Property was excellent

2026-09-07 • via Nuitee
P
Patricia • family_with_children • us
8
It was a great place to stay and everything was just wonderful.
Pros:

Everything was just wonderful

Cons:

Nothing

2026-09-05 • via Nuitee
B
BEVERLY • couple • us
5
Ok. Hate been around animals any kind. Did remember see anything about pet welcome. I wouldn't have
Cons:

I d didn't like fact that dogs were in hotel. I didn't know pet were allowed.

2026-08-31 • via Nuitee
J
James • couple • us
2
it was terrible
Pros:

had an indoor pool

Cons:

cleanliness, sticky floors , sticky elevator, dirty

2026-08-21 • via Nuitee
M
Midora • couple • us
10
I had a very relaxing and comfortable stay.
Pros:

Nice and clean

Cons:

N/A

2026-08-17 • via Nuitee
C
Charlotte • family_with_children • us
10
2026-08-07 • via Nuitee
J
Jason • extended_group • us
6
2026-08-05 • via Nuitee
R
Randy • solo_traveller • us
10
Pros:

Caring staff

2026-06-21 • via Nuitee
J
Juanita • couple • us
8
A quick stop for convenience.
Pros:

The Tru by Hilton hotel is conveniently located near eating establishments and other stores.

Cons:

The hotel setup seems to cater towards workers rather than tourists.

2026-05-27 • via Nuitee
W
Weathers • couple • us
10
Everything thing was very comfortable.
Pros:

It was very satisfying

Cons:

Nothing, enjoy everything

2026-05-26 • via Nuitee
T
Tomeka • solo_traveller • us
10
I will try and book this hotel again.
Pros:

I liked the walk in shower, I liked the front lobby designs and the beautiful smell in front lobby and the breakfast

2026-05-14 • via Nuitee
C
Crystal • solo_traveller • us
6
2026-05-14 • via Nuitee
S
Shawn • couple • us
8
2026-05-12 • via Nuitee
C
Camarie • solo_traveller • us
10
2026-04-29 • via Nuitee
M
Mary • couple • us
7
2026-04-22 • via Nuitee
E
Eleanor • couple • us
10
2026-04-01 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-03-18 • via Nuitee
K
Kashun • solo_traveller • us
8
2026-03-15 • via Nuitee