Hilton Garden Inn Santa Marta

Hotels
•
Hilton Garden Inn
8.8 (1823 reviews)
Carrera 1C No. 24-04, Santa Marta, Colombia , Santa Marta , co
+57 605 4368270

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service and friendly staff
Great location and view
Cons:
Issues with room cleanliness
Inconsistent service at times

Categories

Cleanliness
8.49
Some guests reported issues with cleanliness, but it was generally considered acceptable.
Service
9.16
Overall positive feedback regarding the staff's friendliness and professionalism.
Location
9.2
Many reviews praise the hotel's central location and surrounding safety.
Room Quality
8.75
Rooms were described as spacious and comfortable, though some noted maintenance issues.
Amenities
8.58
Facilities like the pool and breakfast options received positive comments, but some areas need improvement.
Value for Money
8.34
Value perceptions vary, with some feeling the price was justified by the quality, while others disagreed.
Food and Beverage
8.89
The breakfast received frequent praise, although some guests had issues with the dinner service.
Overall Experience
8.96
Most guests had a positive overall experience, with some minor critiques that didn't overshadow the good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:51

Property Description

Luxurious Accommodation
Indulge in comfort at Hilton Garden Inn Santa Marta, located just steps away from Santa Marta Marina and a short drive to El Rodadero Beach. Relax in well-appointed rooms with modern amenities such as flat-screen TVs and air conditioning, ensuring a pleasant stay.

Top-Notch Facilities
Enjoy a variety of facilities including an outdoor swimming pool, fitness centre, and a terrace offering stunning views. Take advantage of the on-site restaurant, bar, and business centre for a convenient and enjoyable experience.

Convenient Location
Explore nearby attractions like Santa Marta Cathedral and Santa Marta Gold Museum, and easily reach the hotel from Simón Bolívar International Airport. Don't miss the chance to experience luxury and convenience at Hilton Garden Inn Santa Marta.

Important information:

19% VAT will be applied to Colombian residents. Foreign guests may be exempt subject to verification at check-in. This amount will be charged to the hotel and is not reflected in the room rate. Conditions apply

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Location

Guest Reviews

8.8
Based on 1823 reviews
Cleanliness: 8.49
Service: 9.16
Location: 9.2
Room Quality: 8.75
Amenities: 8.58
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.96
A
Arturo • couple • co
10
Excelente
Pros:

Todo

Cons:

Nada

2026-08-29 • via Nuitee
L
Luis • family_with_children • co
3
2026-08-29 • via Nuitee
A
Andres • couple • mx
9
2026-08-29 • via Nuitee
L
Lorena Andrea • solo_traveller • co
10
2026-08-28 • via Nuitee
Y
Yaima Aguila • solo_traveller • ec
9
Pros:

Habitación y piscina espectaculares.

Cons:

Muy caro el desayuno buffet.

2026-08-28 • via Nuitee
S
sandra • family_with_children • es
10
Pros:

Limpio, en buena ubicación y la gente que trabaja alli es super servicial.

2026-08-25 • via Nuitee
A
Adriana • couple • co
9
2026-08-25 • via Nuitee
V
Virginie • family_with_children • fr
4
a éviter
Pros:

tout est tres moyen rien de particulier de positif à signaler

Cons:

le petit déjeuner est infect
la chambre n'est pas tres agréable
l'hotel est au milieu de batiments en ruine sales

2026-08-23 • via Nuitee
C
carlos alfonso • solo_traveller • co
9
2026-08-23 • via Nuitee
L
Lina • extended_group • co
8
2026-08-22 • via Nuitee
S
SERGIO ALEJANDRO • family_with_children • co
10
2026-08-18 • via Nuitee
N
Nelson • couple • co
10
Excelente Servicio
Pros:

Excelente Servicio
Moderno.

Cons:

El precio de la coca cola en el lobby
Me parece muy alto..
Venderían más si es más Económico

2026-08-18 • via Nuitee
J
Jorge • couple • es
7
Correcto
Pros:

Todo correcto

Cons:

El desayuno bastante justo y la zona un poco retirado

2026-08-16 • via Nuitee
N
Nick • family_with_children • nl
8
2026-08-16 • via Nuitee
M
Marco • solo_traveller • it
9
2026-08-15 • via Nuitee
M
Marjhori • solo_traveller • pe
9
2026-08-15 • via Nuitee
J
Juliet • solo_traveller • co
10
Pros:

Las instalaciones

2026-08-14 • via Nuitee
A
ANDRES • family_with_children • es
9
2026-08-14 • via Nuitee
E
Esther • family_with_children • es
10
2026-08-13 • via Nuitee
L
Luz Adriana • solo_traveller • co
10
Pros:

Excelente ubicación

2026-08-11 • via Nuitee