Hilton Garden Inn Westchester Dobbs Ferry

Hotels
Hilton Garden Inn
8.1 (713 reviews)
201 Ogden Avenue , Dobbs Ferry , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Cons:
Lack of supportive bed pillows
Issues with breakfast
High charges for basic amenities

Categories

Cleanliness
7.84
The place was clean but had issues during the stay.
Service
9.31
Staff were exceptionally friendly and helpful, though there were some issues noted.
Location
8.85
Excellent location with easy access to food and activities.
Room Quality
7.8
Some rooms had issues, such as not being ready at check-in.
Amenities
8.33
While generally good, there were certain amenities that were lacking.
Value for Money
7.29
Some guests felt that charges, like for water, were inappropriate for the overall experience.
Food and Beverage
6.84
Breakfast options were poor, with incidents related to food quality.
Overall Experience
8.51
Despite some drawbacks, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:09

Property Description

Convenient Location
Located in Dobbs Ferry, Hilton Garden Inn Westchester is just a short distance away from popular attractions like Wave Hill, Iona College, and Bronx Zoo.

Comfortable Accommodation
Each room at the hotel is well-equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. The cozy bed linen and towels ensure a comfortable stay for all guests.

Great Facilities
Guests can enjoy the convenience of a fitness centre, shared lounge, and a business centre during their stay. Additionally, the on-site restaurant and bar offer delicious dining options, while the 24-hour front desk and vending machines cater to all needs promptly.

Book your stay at Hilton Garden Inn Westchester Dobbs Ferry for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.1
Based on 713 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 6.84
Overall Experience: 8.51
N
Nsombe solo_traveller ca
7
Pros:

L'emplacement et la propreté

Cons:

Que le petit déjeuner ne soit pas inclu au prix qu'on paie et que le parking soit payant

2026-06-11 via Nuitee
L
Lynn couple us
10
Pros:

Clean

Cons:

Parking fee

2026-06-11 via Nuitee
D
Darryl couple us
7
stayed one night used the bar
Pros:

secluded place

Cons:

nothing

2026-06-09 via Nuitee
G
Giovanni extended_group us
10
Muy agradable
Pros:

El personal muy simpático y servicial

Cons:

El servicio de habitaciones siempre olvidaba poner una toalla. Éramos 4 y ponían tres

2026-06-08 via Nuitee
D
Doc family_with_children il
9
Good hotel for short stays
Pros:

Comfy room

Cons:

Pretty poor breakfast

2026-06-02 via Nuitee
C
Collete solo_traveller us
10
Hilton Dobbs Ferry
Pros:

Location, parking and convenience close to college.

Cons:

Hotel requires a clear/larger signs from the street to indicate hotel entrance.

2026-06-01 via Nuitee
N
Noelia couple es
3
Deficiente
Pros:

Estaba limpio. Las habitaciones son espaciosas.

Cons:

Hay habitaciones donde el aire acondicionado no se puede apagar. Hay un chorro de aire continuo, que aparte de frío es muy ruidoso. Tuvimos que cambiar dos veces de habitación por este motivo. La chica de recepción no se mostró colaborativa.

Aparte de esto, nos han cobrado la habitación dos veces. Estamos en proceso de reclamación. Eso además del depósito que te retienen durante una semana en la tarjeta, equivalente casi al total de la estancia, cosa que no se explicita al reservar la habitación.

2026-06-01 via Nuitee
T
Tristin couple us
7
2026-06-01 via Nuitee
Q
Quann couple us
5
2026-06-01 via Nuitee
F
Fraya family_with_children us
10
Short
Pros:

Clean

2026-06-01 via Nuitee
E
Emily couple us
10
2026-05-31 via Nuitee
C
Campos couple us
1
I did not receive the room I booked, was not informed of the change, and could not sleep due to excessive noise that man
Cons:

I am very disappointed with my stay.

I specifically booked a room with one king bed, but upon arrival I was not informed that my room had been changed. It was only after I got to the room that I discovered I had been assigned a room with two full beds instead of the king bed I reserved. I don’t understand how a room type can be confirmed and reserved in advance, yet not be available when I check in. Had I been informed beforehand, I would have appreciated the opportunity to discuss other options.

The replacement room (Room 420) also had a connecting door to the neighboring room (Room 418), which created a significant noise issue. The guests next door were extremely loud well into the night. Around 2:30 AM, we called the front desk and asked if they could contact the neighboring room and address the noise. Unfortunately, nothing changed.

As a result, we were unable to sleep for most of the night and did not receive the room type or quality of stay that we paid for. Between being assigned a different room without notice and the unresolved noise disturbance, this experience fell far below expectations.

Because of these issues, I am requesting a refund or appropriate compensation for this stay.

2026-05-30 via Nuitee
E
Esadah solo_traveller us
8
2026-05-30 via Nuitee
D
Danielis family_with_children us
10
2026-05-25 via Nuitee
B
Ben solo_traveller us
9
Pros:

Clean

Cons:

Customer service

2026-05-24 via Nuitee
A
Angela family_with_children co
10
2026-05-24 via Nuitee
J
JoAnn solo_traveller us
10
2026-05-18 via Nuitee
D
Doris extended_group us
8
Lovely
Pros:

Did not have breakfast

2026-05-13 via Nuitee
K
Katia couple us
9
2026-05-11 via Nuitee
L
Lilia couple us
8
Cons:

Extra parking charge was not disclosed at booking. For the price we paid, breakfast was not included and offered for extra $20.00 per person

2026-05-11 via Nuitee