Hotel Real Alma

Hotels
8.2 (423 reviews)
515 Las Casas , Oaxaca City , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location (near zócalo / Juarez market)
Very friendly and helpful staff (overall)
Breakfast praised as excellent and varied (rooftop)
Rooftop terrace with views
Clean rooms and good housekeeping
Comfortable beds reported by several guests
Parking available across the street
Cons:
Rooms are small / limited space
No elevator — accessibility issues
Occasional unfriendly or unhelpful reception staff
Shower temperature inconsistent for some rooms
No on-site restaurant
Parking garage opens late (cannot leave early)
Some guests feel price is high for room size

Categories

Cleanliness
9
Multiple reviews note 'limpieza excelente' and 'clean rooms'; overall cleanliness is consistently praised.
Service
8.6
Staff repeatedly described as very friendly and helpful with recommendations, though a few reviews report one or two reception staff being unfriendly or unhelpful.
Location
9.4
Outstanding central location: many guests mention proximity to the zócalo, Juarez market and that everything is walkable / close to the city center.
Room Quality
6.5
Several guests comment rooms are small, some face an interior patio (no exterior window), and there are occasional issues with shower temperature and privacy—comfort varies.
Amenities
7.6
Rooftop terrace and breakfast service praised; parking available across the street (but opens late). Notable lacks: no elevator and no on-site restaurant.
Value for Money
7.4
Mixed perceptions: some call it a good price for location and breakfast, while others find the rate high relative to room size and services.
Food and Beverage
9
Breakfast is frequently highlighted as excellent and varied (rooftop service), with only occasional service hiccups or specific order issues reported.
Overall Experience
8.1
Generally very positive overall—great location, friendly staff, and strong breakfast—tempered by small rooms, minor service/accessibility issues and mixed value impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:56

Property Description

Central Location in Oaxaca City
Located in the heart of Oaxaca City, Hotel Real Alma offers a convenient stay for guests looking to explore the historic sites nearby. Situated close to Monte Alban and Mitla, our 3-star hotel provides easy access to popular attractions while ensuring a comfortable retreat.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with free WiFi and private bathrooms. Whether you're relaxing in a room with a safety deposit box, balcony, or city views, each space is designed to cater to your needs. Additionally, enjoy the convenience of room service, a 24-hour front desk, and currency exchange during your stay.

Delicious Buffet Breakfast and Nearby Landmarks
Start your day with a delicious buffet breakfast before heading out to explore Oaxaca Cathedral and Santo Domingo Temple, located just a short distance away. With the option of a paid airport shuttle service, your travel arrangements are made easy at Hotel Real Alma.

Book your stay now at Hotel Real Alma for a memorable experience in Oaxaca City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Location

Guest Reviews

8.2
Based on 423 reviews
Cleanliness: 9
Service: 8.6
Location: 9.4
Room Quality: 6.5
Amenities: 7.6
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 8.1
S
Santiago • extended_group • us
8
This was our second time visiting this hotel. We loved the location it has.
Pros:

The location for this Hotel is great. Just about four small city blocks to the main town center. The unit was clean and comfortable.

Cons:

The only issue we faced was that hot water in the evening was always difficult to get. We stayed five nights and we had to call the desk every night to complain of no hot water. It seemed that hot water came after about 10 minutes.

2026-10-29 • via Nuitee
G
Gabriel • family_with_children • mx
2
La respuesta nunca llegó
Pros:

Nada

Cons:

Nunca obtuve respuesta a mi petición

2026-10-25 • via Nuitee
E
Eve-Dominique • couple • ca
9
On a adoré!!!!
Pros:

L’emplacement, le super bon déjeuner, la propreté de la chambre, le service du personnel, le stationnement juste en face de l’hotel.

Cons:

La seule petite chose mais pas la fin du monde: on a eu de l’eau chaude 1 soir seulement. Et pas beaucoup de pression. Pas évident de se laver les cheveux sans pression.
C’est tout!

2026-10-22 • via Nuitee
M
Muktadir Irtiza • couple • bd
8
2026-10-20 • via Nuitee
C
Carlos • family_with_children • mx
10
Pros:

Todo cercas

Cons:

Más opciones de bebidas en el restaurante

2026-10-13 • via Nuitee
E
Esau Lopez Tello • solo_traveller • mx
10
Excelente servicio
Pros:

El servicio personal capacitado la ubicación

2026-09-06 • via Nuitee
M
Marcela • extended_group • mx
7
agradable
Pros:

el hotel esta bien, el personal agradable y estan atentos a ti, limpieza bien, servicios bien, esta bonito el hotel, lo estaban remodelando y esta quedando bonito, pero la cama estaba algo incomoda, y lo que la verdad no me gusto para nada es la zona, esta muy cerca del centro pero la calle esta fea, hay comercios ambulantes alrededor y de noche ya esta muy solo y feo. SI LO RECOMIENDO, porque queda a 5 min del zocalo y esta bonito, el desayuno tambien esta muy bien, rico y variado, solo la zona no me gusto. si quieren economizar y estar en un buen lugar este es el ideal.

Cons:

la zona y la cama estaba algo incomoda

2026-09-01 • via Nuitee
J
Joao Pedro • couple • br
10
Excelente! Super recomendo!!!
Pros:

Hotel é lindo, bem localizado, todo reformado e com excelente atendimento. Tinha um café da manhã excelente.

Cons:

O banheiro poderia ser um pouco mais ventilado, mas detalhe diante de todos os benéficos do hotel.

2026-08-30 • via Nuitee
H
Hermann • couple • hr
9
Sehr schön, sauber und zentral gelegen!
Pros:

Frühstück auf der Dachterrasse war echt fein!

Cons:

Die laute Pumpe des Trinkwasserlieferwagens um 2300 Uhr war etwas nervig!

2026-08-23 • via Nuitee
E
ENRIQUE • solo_traveller • es
8
2026-08-16 • via Nuitee
P
Pedro • family_with_children • br
5
2026-08-13 • via Nuitee
J
Jimenez • solo_traveller • mx
8
2026-07-13 • via Nuitee
R
Rafiki • solo_traveller • mx
10
Pros:

Execelente ubicación y muy buena atención del personal

2026-07-03 • via Nuitee
C
catacalixto • solo_traveller • co
9
Buen lugar para conocer Oaxaca
Pros:

Esta muy bien ubicado! Cerca a todo a pie. Fuimos al zócalo con mucha facilidad.
Todo el personal del hotel es super amable. Nos dieron muy buenas recomendaciones para comer, para salir y conocer.

Cons:

Quizá es mejor aclarar que la opción de buffet de desayuno es dependiendo la ocupación, aunque estuvo muy bien el desayuno.

2026-06-19 • via Nuitee
E
ERCE • couple • mx
9
Perfecto
2026-06-11 • via Nuitee
G
Gustavo • couple • mx
7
Ok. Just ok. Nice front desk team….but….
Pros:

Location

Cons:

Room 10……Super small!

Ugly argues with guests from the restaurant staff.

Spinach omelette. Lady ask for it but with no spinach…. Guess! Extra charge for the same plate but without spinach!!😂😂😂😂😂😂😂. Must be short minded!

2026-05-23 • via Nuitee
J
José Guadalupe • solo_traveller • mx
8
Pros:

La terraza

Cons:

Los cuartos son muy chicos, y por la mañana no hay agua caliente en la regadera solo templada

2026-05-16 • via Nuitee
C
Clemence • solo_traveller • fr
9
Pros:

Proche du centre (possibilité de tout faire a pied), lit confortable

Cons:

Chambre donnant sur patio (absence de fenêtre sur extérieur) mais pas problematique

2026-05-12 • via Nuitee
C
Clemence • solo_traveller • fr
9
2026-05-12 • via Nuitee
P
Paola • couple • co
8
Oaxaca única
Pros:

El desayuno excelente, ubicación muy cerca del zócalo, limpieza muy buena , casi todo el personal muy servicial , recomiendo mucho este hotel

Cons:

Todo el personal excelente atención menos una chica de la recepción que le daría un 5/10 en su atención la verdad ayudó poco y un poco tosca

2026-05-06 • via Nuitee