Hotel Real Alma

Hotels
Independent
8.8 (112 reviews)
5ta Calle de las Casas #515, Col. Centro, Oaxaca, OAX, 68000 , Oaxaca , MX

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Warm hospitality
Stunning views
Cons:
Uncomfortable bed
Hot water issues

Categories

Cleanliness
8.84
The hotel is clean and well-maintained, creating a cozy atmosphere.
Service
9.31
The staff was incredibly kind and always ready to help, making the stay pleasant.
Location
9.35
Good location, near the city center with beautiful views.
Room Quality
7.8
The bed was very uncomfortable; issues with hot water.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
8.29
Breakfast is basic for the price paid.
Food and Beverage
8.84
The included breakfast was delicious and varied, a perfect start to the day.
Overall Experience
9.11
A magical experience enhanced by warm hospitality and stunning views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:21

Property Description

Luxurious Amenities
Indulge in onsite facials and enjoy complimentary Wi-Fi and concierge services for a relaxing stay.

Delicious Buffet Breakfast
Start your day right with a complimentary buffet breakfast served daily from 7:30 AM to 11:00 AM.

Convenient Location
Located in the heart of Oaxaca, Hotel Real Alma is within walking distance of Zocalo Square and Benito Juarez Market, making it the perfect base for exploring the city.

To book your stay and experience luxury in Oaxaca, choose Hotel Real Alma today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 112 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
G
Gustavo couple mx
7
Ok. Just ok. Nice front desk team….but….
Pros:

Location

Cons:

Room 10……Super small!

Ugly argues with guests from the restaurant staff.

Spinach omelette. Lady ask for it but with no spinach…. Guess! Extra charge for the same plate but without spinach!!😂😂😂😂😂😂😂. Must be short minded!

2026-05-23 via Nuitee
J
José Guadalupe solo_traveller mx
8
Pros:

La terraza

Cons:

Los cuartos son muy chicos, y por la mañana no hay agua caliente en la regadera solo templada

2026-05-16 via Nuitee
C
Clemence solo_traveller fr
9
Pros:

Proche du centre (possibilité de tout faire a pied), lit confortable

Cons:

Chambre donnant sur patio (absence de fenêtre sur extérieur) mais pas problematique

2026-05-12 via Nuitee
C
Clemence solo_traveller fr
9
2026-05-12 via Nuitee
P
Paola couple co
8
Oaxaca única
Pros:

El desayuno excelente, ubicación muy cerca del zócalo, limpieza muy buena , casi todo el personal muy servicial , recomiendo mucho este hotel

Cons:

Todo el personal excelente atención menos una chica de la recepción que le daría un 5/10 en su atención la verdad ayudó poco y un poco tosca

2026-05-06 via Nuitee
T
Thomas solo_traveller at
10
Pros:

Personal amable

2026-04-22 via Nuitee
couple mx
9
2026-04-21 via Nuitee
D
Diego family_with_children us
10
Great location room and breakfast
Pros:

Great location close to all transportation and close to the main center. Clean rooms and breakfast is top tier !

Cons:

Nothing everything was great

2026-04-21 via Nuitee
F
Felipe solo_traveller mx
8
Pros:

Amabilidad

Cons:

Tamaño de habitación

2026-04-16 via Nuitee
R
Ricardo solo_traveller mx
8
Pros:

El servicio muy bueno

Cons:

Nos tocó habitación en la entrada yo buscaba un poco mas de privacidad lo demás muy bien

2026-04-15 via Nuitee
L
Lourdes family_with_children us
10
2026-04-11 via Nuitee
V
Viridiana family_with_children mx
10
Pros:

El desayuno muy bueno y variedad, la limpieza excelente, buena ubicación, el personal muy amable

2026-04-10 via Nuitee
N
Nan extended_group mx
8
全体的によかった!
Pros:

Juarez市場と近い
スタッフはみんな親切
朝ごはんは普通に美味しい!

Cons:

シャワーの温度の調整が難しい。
熱くなったり、冷たくなったりする。😅

2026-04-07 via Nuitee
N
nuria family_with_children es
7
No preparado para gente con discapacidad
Cons:

No preparado para gente con discapacidad. No hay ascensor el desayuno es en el tercer piso.

2026-04-02 via Nuitee
G
Gustavo solo_traveller mx
7
Ok to sleep there and be loss to the Oaxca’s downtownn.
Pros:

Staff.

Cons:

Small rooms. No restaurant. Crowded popular commercial area.

2026-04-01 via Nuitee
A
ALMA ROSA couple mx
10
DIVINO
Pros:

LA COMIDA, LA VISTA, LA GENTE, TODO ESTUVO EXCELENTE.

Cons:

en realidad no encuentro algún motivo por el que no me gustaria algo.

TODO EXCELENTE.

2026-03-31 via Nuitee
A
Armin couple de
9
Super Frühstück auf der Dachterrasse! Lage top und Zimmer sauber.
2026-03-29 via Nuitee
J
JOSE FERNANDO family_with_children es
7
2026-03-29 via Nuitee
J
Jocelyne family_with_children fr
6
Pros:

Un hôtel ayant un certain charme avec une belle terrasse pour prendre le petit-déjeuner, d'ailleurs très bien et varié.
Possibilité d'un parking en face de l'hôtel
Par contre, pas d'ascenseur

Cons:

L'accueil !!!
2 personnes pas très avenantes ,surtout le Monsieur
Certes nous étions arrivés à 13h pour un check-in à partir de 15h et la dame de l'acceuil nous a fait patienter jusqu'à 15h pile(je pense que la chambre était prête avant!)
Au moment du départ, il a fallu que nous ouvrions nous-mêmes la lourde porte pour sortir alors que le Monsieur était assis
Un tarif excessif pour le rapport qualité/prix :l'hôtel le plus cher de notre séjour de 3 semaines en ayant avant fait le Yucatan et le Quintana Roo

2026-03-29 via Nuitee
G
GONZALEZ GOMEZ solo_traveller mx
7
Más o menos bien por el precio
Pros:

Desayuno bueno.
Ubicación en zona popular pero céntrica

Cons:

Asesoría de tours

2026-03-29 via Nuitee