Bangkok Marriott Hotel The Surawongse

Very nice atmosphere, beautiful interior and friendly staff. We’ve visited Yao rooftop bar at Saturday evening and there were great view, excellent drinks and nice music. Very good atmosphere, really worth visiting. Special thanks to Zing from the hotel stuff for meeting us, helping and providing good service.

So nicely))
Special thanks for help to Zing, he is so friendly and kind.

Pool, Rooftopbar, Personal.

Its a very nice experience and moment to stay at this hotel. The hospitality, facilities, vibes its all amazing! Early morning when Im about to check out, I’ve met one of the staff name Fahsai. She did say something but I am not really catched what she trying to say, but we both laugh. She also give some present(key chain). What a good day to start! Thank you for the hospitality and warm welcome. This is my second time in Bangkok and hoping to have another opportunity to stay again with Marriot. Keep up the good services and to Fahsai, glad to meet you this morning. I will miss Bangkok dearly. Salam from Malaysia!

Jeen is polite, conscientious and service oriented. 5⭐️

Dit hotel verzorgd dagelijks een uitgebreid en goed ontbijt met veel verse producten en een grote diversiteit aan internationale ontbijt producten.

Swimming pool
Quality of food
The help we received locating taxis & loading luggage from the lobby staff

I was genuinely looking forward to staying at the Bangkok Marriott Hotel The Surawongse in May, as it is a beautiful property and had been highly recommended for my birthday.

I have been a Marriott Bonvoy Platinum member for over 3 years and originally booked this stay while still holding that status. Unfortunately, due to unforeseen circumstances, my membership tier was downgraded to Gold shortly before the trip.

Given the occasion, I reached out to the hotel in advance to kindly ask if they could make a one-time exception and extend Executive Lounge access. I was not asking for anything beyond that, just a small gesture for a short stay and a special celebration. Instead of any form of flexibility or acknowledgment of my loyalty, I was offered upsell options at a “discounted” rate.

While I understand policies are in place and benefits are tied to status, the response felt quite transactional and disappointing. There was no attempt to recognise the context of my long-term loyalty or the occasion of my visit.

Beautiful property to stay at as platinum or above, but not a lot of flexibility or acknowledgment for gold members…

This was the best service experience among all the hotels I stayed at during my trip to Thailand. From the check-in process, room upgrade, to the luggage assistance, everything was handled professionally and warmly.

I would especially like to thank Zing and his teammates for the excellent luggage service when we checked out at night. Their kindness and helpful attitude really left a deep impression on us.

If I visit Thailand again in the future, I will definitely choose the Surawong Marriott again. Highly recommended!

We had a wonderful stay. The staff are quick to help. They are friendly and professional. The pool has a great view with helpful staff. The food at the restaurants is top notch and varied with very helpful servers. Breakfast is a must!! The real highlight is the rooftop bar/restaurant. Great view of Bangkok at night with outstanding drinks and food. The rooms are high end Marriott rooms and very comfortable. Overall, we loved our stay and will return.

Very nice hotel. Great facilities including, infinity pool, gym, steam room, spa, dining. Great welcoming staff. Bell boys are very helpful. Especially Zing and his team. Only thing missing was a Sauna and USB/Type C sockets in the rooms which do have UK 3 pins sockets though so bring your plug. I would stay here again! Kap Kun Krap 🙏🏼

K. Fahsai, k.Tookta, k. Bam, and k. Poogan at the Lobby Lounge were all absolutely wonderful
Very attentive, warm, and professional they truly made the atmosphere feel welcoming and memorable. Thank you for the lovely service and beautiful hospitality 🤍

We had a great experience and enjoyed all the amenities offered by the hotel. Awesome customer service provided by the hotel personnel especially from Peace, Nat, Kyo and Big.

Excellent location, rooms and customer service (Peace, Big, Nat, Kyo). Assistant Director of Food and beverage was also very attentive

Perfect upscale hotel experience, great service, great room, and amazing breakfast contains dozens of tables with dish selection. Staff very nice. Recommended!

​I came to the Bangkok Marriott Hotel The Surawongse for a business trip, and the level of service was truly outstanding. From the moment I arrived, I felt incredibly well-attended to.

​I want to extend a special thank you to Khun Panya from the Executive team for the warm and professional welcome. It set a fantastic tone .

​I also spent some time at the Lobby Lounge, where Khun Fahsai took excellent care of me. Her attentiveness and friendly service made it the perfect spot to unwind between meetings.

​A huge shout-out to both of them for making my trip so seamless and enjoyable. I highly recommend this hotel for anyone visiting Bangkok, whether for work or leisure. The team here really goes above and beyon

Il est vraiment top! Petit déjeuner excellent et piscine magnifique

My first impression entering the hotel was impressive so was a great start to my 7 days stay. The b/fast was excellent with lots of options and the coffee was on point, and having a restaurant at the pool was very convenient. I used the gym a few time which was very well equipped. All staff were outstanding in their presentation and service they provide with the exception of one minor issue, see below.