Hotel Posada Guadalupe

Hotels
8.5 (512 reviews)
Avenida Reforma, 301 A Colonia Centro , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness noted
Cons:
Noise from outside
Cleanliness issues
Small bathrooms

Categories

Cleanliness
7.64
Several mentions of cleanliness with criticism related to hair found in the shower and bed.
Service
9.11
Consistently praised for attentive staff, though there was one incidence of unsatisfactory service from a staff member.
Location
9.15
Highly praised for its central location near the Zócalo, although some complaints about noise.
Room Quality
8.1
Generally positive, with comments on spaciousness, but a few mentions of issues like small bathrooms and noise.
Amenities
8.13
Some amenities noted as functional, but some complaints about limited services.
Value for Money
8.59
Good value noted, but concerns regarding the pricing and booking process raised.
Food and Beverage
8.64
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.61
Overall satisfaction with some mentioned issues that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:08

Property Description

Unwind in Comfort and Style

Modern Amenities: Enjoy free Wi-Fi, flat-screen satellite TV, and a private balcony in every room overlooking Puebla's historic center.

Colonial Charm: Stay in a picturesque colonial-style building with a central courtyard and cozy lounge area for relaxation.

Convenient Services: Benefit from a 24-hour reception for currency exchange and luggage storage, along with free public parking on-site.

Experience the allure of Puebla at Hotel Posada Guadalupe. Book now to secure your stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.5
Based on 512 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Maria Fernanda • solo_traveller • mx
10
2026-05-28 • via Nuitee
T
Teresa Elidia • solo_traveller • mx
8
2026-05-27 • via Nuitee
T
Teresa Elidia • solo_traveller • mx
8
Puebla es hermosa 🤩
Pros:

Muy buena hubicacion, limpio y en general muy buen servicio, estuvimos muy agusto .

Cons:

Solo pasamos una noche y nos hubiera gustado quedarnos más tiempo , Toda Puebla es muy hermosa y, asistimos al festival del glow fest 🥰😎 . En general todo muy bien

2026-05-27 • via Nuitee
B
Bertha • solo_traveller • us
10
Volveré pronto
Pros:

Limpieza. Atención

2026-05-27 • via Nuitee
N
Nayeli • family_with_children • mx
9
Pros:

Esta muy bien ubicada, para una visita exprés esta excelente, el personal de mostrador muy amables.

Cons:

El estacionamiento está un poco lejos, las camas estan un algo duras y tenian cafetera en el lobby, pero no tenian agua para cafe ni nada.

2026-05-26 • via Nuitee
G
Gonher • solo_traveller • mx
10
Pros:

Todo cómodo y céntrico

Cons:

N/a

2026-05-25 • via Nuitee
C
Canceles • solo_traveller • mx
10
Pros:

El personal super amable y todo limpio

Cons:

Todo perfecto

2026-05-25 • via Nuitee
C
Castro Romero • solo_traveller • mx
10
2026-05-25 • via Nuitee
F
francisco • solo_traveller • mx
10
2026-05-24 • via Nuitee
M
Montcada • solo_traveller • mx
9
2026-05-22 • via Nuitee
L
León • solo_traveller • mx
9
Pros:

La atención del personal, la ubicación y sus instalaciones

2026-05-20 • via Nuitee
F
Felipe • family_with_children • mx
8
Pros:

la ubicacion si esta excelente, la atencion muy buena, silencioso para estar en el centro de la ciudad

Cons:

no hay aire acondicionado, y fui en temporada de calor, si hay ventilador en el cuarto pero no es suficiente en esta temporada de mes de mayo

2026-05-19 • via Nuitee
J
José A • solo_traveller • mx
6
Pros:

La ubicacion

Cons:

Detalles con el agua caliente

2026-05-18 • via Nuitee
D
DIANA THALIA • solo_traveller • mx
9
Pros:

La ubicación

Cons:

No había aire acondicionado, la capacidad del elevador, es muy poca,.

2026-05-18 • via Nuitee
G
Guerrero • solo_traveller • mx
10
Excelente hotel
Pros:

La amplitud del cuarto y l atranquilidad

Cons:

Que estaba muy caluroso me gustan más lo de balcón

2026-05-15 • via Nuitee
E
Evgeny • solo_traveller • de
7
Pros:

Centrally located.

Cons:

No AC
No conditioner was provided.
The rooms are quite old, so the rug in the room is quite dirty.

2026-05-15 • via Nuitee
R
Romina • solo_traveller • mx
8
2026-05-15 • via Nuitee
M
Moreno • solo_traveller • mx
10
Pros:

Fueron muy amables con nosotros ❤️✨

2026-05-12 • via Nuitee
G
Gabriel • solo_traveller • mx
10
Pros:

Esta muy bien ubicado, personal amable y bue a atención.

Cons:

El único detalle el ventilador hacia un poco de ruido

2026-05-11 • via Nuitee
K
Karla • solo_traveller • mx
10
Para el precio esta muy bien
Pros:

El trato del personal excelente, la ubicado excelente esta todo cerca.

Cons:

la almohadas muy duras, tomar encuenta que solo hay ventilador y los cuartos no tienen aire acondicionado.

2026-05-11 • via Nuitee