Hotel Posada Guadalupe

Hotels
8.5 (538 reviews)
Avenida Reforma, 301 A Colonia Centro , Puebla , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness noted
Cons:
Noise from outside
Cleanliness issues
Small bathrooms

Categories

Cleanliness
7.64
Several mentions of cleanliness with criticism related to hair found in the shower and bed.
Service
9.11
Consistently praised for attentive staff, though there was one incidence of unsatisfactory service from a staff member.
Location
9.15
Highly praised for its central location near the Zócalo, although some complaints about noise.
Room Quality
8.1
Generally positive, with comments on spaciousness, but a few mentions of issues like small bathrooms and noise.
Amenities
8.13
Some amenities noted as functional, but some complaints about limited services.
Value for Money
8.59
Good value noted, but concerns regarding the pricing and booking process raised.
Food and Beverage
8.64
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.61
Overall satisfaction with some mentioned issues that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:08

Property Description

Unwind in Comfort and Style

Modern Amenities: Enjoy free Wi-Fi, flat-screen satellite TV, and a private balcony in every room overlooking Puebla's historic center.

Colonial Charm: Stay in a picturesque colonial-style building with a central courtyard and cozy lounge area for relaxation.

Convenient Services: Benefit from a 24-hour reception for currency exchange and luggage storage, along with free public parking on-site.

Experience the allure of Puebla at Hotel Posada Guadalupe. Book now to secure your stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.5
Based on 538 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
D
domitila solo_traveller us
10
2026-07-11 via Nuitee
A
Africa Lorena solo_traveller mx
10
Excelente hotel en relacion precio-instalaciones-ubicacion
Pros:

Limpieza, precio, espacio y ubicación

Cons:

La Regadera estaba como tapada de sarro en los oyitos y por lo tanto el chorro sale muy delgado y llega a lastimar

2026-07-09 via Nuitee
F
Francisco solo_traveller mx
7
Pros:

Es muy céntrico, muy accesible y ubicación

Cons:

Su estacionamiento está muy lejos y es un caos para bajar equipaje y subirlo a tu auto también

2026-07-09 via Nuitee
O
Omar solo_traveller mx
5
Pros:

La ubicacion

Cons:

Las habitaciones

2026-07-08 via Nuitee
O
OLVERA LEÓN solo_traveller mx
8
2026-07-06 via Nuitee
T
tbf solo_traveller in
8
2026-06-30 via Nuitee
M
Monica solo_traveller mx
8
Bueno, pero tienen puntos de mejora
Pros:

Su personal muy amable y la ubicación, solo a unos pasos del centro.

Cons:

El ruido, se escucha todo. No pidan habitación al exterior pues toda la noche escuchamos camiones de basura recolectar y en la mañana como abrían las cortinas de los negocios. Tampoco las almohadas nos gustaron, muy aguadas, así como el colchón. Ojalá invirtieran en unos mejores.

2026-06-30 via Nuitee
M
MARISOL couple mx
9
Muy recomendado excelente atención
Pros:

La atención y el servicio de café

Cons:

Una fuga en mi lavabo

2026-06-27 via Nuitee
C
Contreras solo_traveller mx
10
2026-06-26 via Nuitee
P
Parra solo_traveller mx
10
Pros:

En general muy bueno todo,la habitación es grande,todo muy limpio y en buenas condiciones,ame que tienen ventilador

2026-06-25 via Nuitee
I
Ismael solo_traveller mx
10
Pros:

Excelente ubicación

Cons:

El parking esta algo lejos

2026-06-24 via Nuitee
J
José family_with_children mx
9
Pros:

Ubicación y la atención del personal

Cons:

Reservé una habitación con balcón y realicé el pago con anticipación para que respetaran mi habitación solicitada pero me dieron otra que sin vista que parecía sótano

2026-06-23 via Nuitee
E
Elizos solo_traveller dk
3
Pros:

The location is indeed very close to the center. The bed hardness and the pillows were comfortable for me, but i was alone (i slept badly from the reason below). If you are two average size or above persons, the "double bed" in the room may be small.

Cons:

I got a room facing the street and the noise level was unbearable even with the window closed! The second night was even worse than the first one, because Mexico was playing football and cars were honking and people were blowing the vuvuzelas (trumpets) continously until vety late night hours. So be careful what day you choose to stay there.
The room was hot, but opening the window meant more noise. Shower is constructed in a way that it is difficult to impossible to wash the " less accessible" parts of the body 😆. The location is indeed very close to the center...but lesson learned that perhaps it would have been better to pay more for another hotel or choose something further away from the noise and get some proper sleep.

This is a small thing but just in case someone could use this info:
On booking.com it was saying under policies/facilities that check-in is UNTIL 15:30. I have overseen that when making the reservation ; and then I tried to call the hotel to ask if I can check in later. Persons handling the calls do not speak a word english. In the end it turned out there is someone at the reception until late night hours and no problem to check-in in the late afternoon/evening.

2026-06-23 via Nuitee
H
Horacio solo_traveller co
9
2026-06-19 via Nuitee
T
Torres solo_traveller mx
10
2026-06-18 via Nuitee
R
rodriguez solo_traveller mx
9
2026-06-17 via Nuitee
N
Nestor family_with_children mx
10
2026-06-17 via Nuitee
C
Cesar solo_traveller mx
7
2026-06-16 via Nuitee
Y
Yesenia solo_traveller mx
10
Pros:

Excelente Ubicación

2026-06-14 via Nuitee
I
Israel solo_traveller mx
8
Pros:

Ubicasion y limpieza bien

Cons:

2 dias de mi estancia no habia agua caliente

2026-06-14 via Nuitee