Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
English-speaking receptionist
Convenient/central location near the Chinese border
Free towel
24-hour air conditioning
Laundry service available nearby (C-mart)
Quiet rooms reported by some guests
Good value for money reported by several guests
Cons:
Rat sighting in a room
No hot water in some bathrooms
Guest assigned to different-size dorm than reserved
Additional housekeeping/service fee charged
Occasional cigarette smell from neighboring rooms
Limited affordable nearby restaurants
Safety/comfort concern in dorm (late-night noisy guest)
Room price described as slightly high by one guest

Categories

Cleanliness
6.8
Mixed reports: generally described as clean by some guests, but serious issues noted (a guest reported a rat in the room; another noted cigarette smoke entering bathroom).
Service
9.3
Mostly positive: English-speaking receptionist praised and staff considered helpful; one guest mentioned additional housekeeping fees which slightly dents perception but overall service is a strong point.
Location
9.2
Frequently praised: convenient, central location and handy for crossing the Chinese border; one guest listed location as a negative but the majority find it very convenient.
Room Quality
8
Mixed: some guests had comfortable, quiet rooms with AC and minibar; others experienced room assignment issues (6-bed vs 8-bed dorm) and disturbances (noisy late-night guest), lowering the score slightly.
Amenities
8
Mixed amenities: positives include 24-hour air-conditioning, free towels and Wi‑Fi; negatives include lack of hot water in some bathrooms and reliance on nearby laundry services.
Value for Money
8.5
Generally good value according to several guests (one called it great value), though some felt the room price was slightly high and extra service charges were applied.
Food and Beverage
7.9
Limited on-site F&B and several guests struggled to find reasonably priced, quality restaurants nearby; this is a recurrent minor complaint.
Overall Experience
8.7
Overall positive: convenient location, helpful staff and decent rooms for the price, tempered by isolated but significant issues (pest sighting, no hot water, occasional disturbances).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:00

Property Description

Convenient Location and Amenities
Located just 39 km from Fansipan Legend Cable Car Station, Sen Trang Hotel offers a shared lounge, free private parking, and a restaurant for your convenience. Enjoy the terrace and bar, along with air-conditioned rooms featuring free WiFi and private bathrooms.

Comfortable Stay and Services
Relax in rooms with a seating area, bed linen, and towels provided. Benefit from shared kitchen access, room service, and currency exchange during your stay. The 24-hour front desk staff can assist you in English, Vietnamese, and Chinese.

Explore and Enjoy
Take advantage of the nearby hiking trails or opt for car hire to explore the area easily. With Sa Pa Lake and Bus Station within 34 km, Sen Trang Hotel is your gateway to a memorable experience. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 87 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.2
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.9
Overall Experience: 8.7
P
Prune • solo_traveller • ch
3
Full of rat
Pros:

Bed are comfortable and nice staff

Cons:

Hotel is full of rat, there was one huge dead rat under my bed in my locker so I asked to change room, I did but then I saw another rat climbing up my bed. I could hear them in the wall. I showed the second rat to the staff and they told me that they are scared of me so they won’t bother me. That is not the point, I don’t care if they are scared of me I just want to be able to sleep with no rat in my room. So I ended up staying in the room as I would have to pay extra to have a private room (not even sure there is no rat). Disappointing experience. It is also not very clean. Otherwise the hotel is decent, just be sure they solve the rat problem.

2026-08-25 • via Nuitee
A
Alejandro • solo_traveller • la
10
Pros:

very nice place

Cons:

it was a rat in the room

2026-08-05 • via Nuitee
T
Thi Thao Trinh • solo_traveller • vn
9
Pros:

At first, I booked a dorm bed but then switched to a private room. Everything was great.

2026-08-04 • via Nuitee
B
binh an • couple • vn
1
Cons:

Thu thêm phí dịch vụ dọn phòng

2026-07-23 • via Nuitee
S
Suleyman • solo_traveller • kz
7
Pros:

Free towel

Cons:

I reserved 6-mixed dormitory room but they gave me 8-mixed dormitory room and no hot water in bathroom

2026-07-20 • via Nuitee
Z
ZHU XINGXING • solo_traveller • cn
7
Pros:

空调 24 小时开放

Cons:

房价稍高

2026-06-25 • via Nuitee
M
Mai Anh • extended_group • vn
9
Pros:

Địa điểm gân cửa khẩu di chuyển khá tiện lợi

2026-06-25 • via Nuitee
I
issa • solo_traveller • om
6
Pros:

لايوجد

Cons:

الموقع

2026-06-23 • via Nuitee
M
Marc • solo_traveller • gb
9
Pros:

Great value hotel with English speaking receptionist which made me feel at home in a town which clearly really doesn't see many Western travellers. Handy to cross the border into China the following day.

Cons:

I found it a little difficult to find a reasonably priced restaurant nearby after checking in. There's definitely not the abundance of cheap and quality Vietnamese restaurants around here as you'd maybe be used to from travelling in the rest of the country.

2026-06-15 • via Nuitee
Y
YI CHENG • solo_traveller • tw
10
2026-05-29 • via Nuitee
T
Torio • couple • hk
6
Pros:

close to chinese border if you're crossing. if u need to wash ur clothes but missed the time to, i highly recommend checking out the c-mart next door because they offer laundry services for 50,000VND

Cons:

my friend and i (two girls) were awoken by an older man who checked into our dorm at like 2am. we were the only ones in the dorm until he showed up. he proceeded to snore really loud throughout the whole night and we felt pretty unsafe 😬 no hot water for the showers btw

2026-05-18 • via Nuitee
A
Albert • solo_traveller • es
10
2026-05-14 • via Nuitee
L
Lã • couple • vn
8
2026-05-01 • via Nuitee
T
Triển • solo_traveller • vn
7
2026-04-30 • via Nuitee
T
Tuấn • solo_traveller • vn
7
2026-04-26 • via Nuitee
W
Wolfram • solo_traveller • de
9
Pros:

Gutes Business-Hotel in sehr zentraler Lage am Flussufer! Trotz der zentralen Lage hatte ich ein ruhiges, mittelgrosses Zimmer im 6. Stock (Aufzug). Es war sauber und gut eingerichtet mit Bad, AC, WiFi und Minibar. Durch die zentrale Lage ist alles in der Stadt gut erreichbar. Das einzig Störende war am ersten Abend ein Geruch nach Zigarettenrauch, der wohl aus dem Nachbarzimmer über die Belüftung ins Bad gelangte.

2026-04-06 • via Nuitee
X
Xuân Bình • extended_group • vn
7
2026-03-10 • via Nuitee
L
Liam • solo_traveller • au
6
2026-02-22 • via Nuitee
N
Nguyễn Lê • family_with_children • vn
9
2026-01-14 • via Nuitee
T
Tijana • solo_traveller • rs
10
Nice stop if you're heading to/from China
Pros:

Everything was great, I absolutely loved my stay! The staff were super helpful and went above and beyond to help me. Especially the female receptionist :)

Cons:

Just a tiny feedback - please make a sign about the quiet hours

2026-01-09 • via Nuitee