Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Staff service
Comfortable rooms
Onsen experience
Cons:
Food variety
Dinner service
Shared onsen behavior

Categories

Cleanliness
7.91
The rooms are clean and comfortable, but some reviews mentioned issues with guests entering the onsen wearing clothes.
Service
8.88
Staff provided helpful assistance and were well-trained, fostering a positive experience.
Location
8.92
The hotel has an excellent location with views of Mt. Fuji and easy access to transportation.
Room Quality
8.37
Rooms are comfortable with beautiful views, though some critique about breakfast quality exists.
Amenities
7.9
The onsen facilities are appreciated, though some guests desired more variety in food options.
Value for Money
8.36
Generally viewed as a good value, but the price for breakfast was noted to be expensive.
Food and Beverage
7.41
While some meals were enjoyable, there were comments on the shortcomings of the dinner service.
Overall Experience
7.88
The overall stay received positive remarks, though diners pointed out some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:44

Property Description

Luxurious Accommodation with Hot Spring Bath
Experience a 4-star stay at Fuji Matsuzono Hotel in Yamanakako. Indulge in the soothing hot spring bath, perfect for relaxation after a day of exploring nearby attractions like Fuji-Q Highland and Lake Kawaguchi.

Scenic Surroundings and Convenient Location
Nestled amidst a picturesque garden, our hotel offers free WiFi and private parking. Enjoy easy access to popular landmarks such as Lake Yamanaka, Oshinohakkai, and Mount Kachi Kachi Ropeway. With Hakone-Yumoto Station just 47 km away, your adventures in the area are endless.

Non-Smoking Property near Mount Fuji
Embrace a smoke-free environment at Fuji Matsuzono Hotel, located only 29 km from the majestic Mount Fuji. Immerse yourself in the tranquility of Yamanakako while being close to Oshijuutaku Togawa and Osano’s House. Book your stay now for a memorable getaway.

Important information:

Child rates differ according to the age of the guest. Please contact the property for more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 7.88
G
Gary • couple • de
7
2026-10-31 • via Nuitee
W
WEIHUANG • couple • tw
10
2026-10-31 • via Nuitee
K
KRITDHANA • family_with_children • th
6
2026-10-30 • via Nuitee
深田 • extended_group • jp
7
2026-10-30 • via Nuitee
G
Geraldine • couple • gb
5
2026-10-30 • via Nuitee
N
Nirmala • couple • au
7
2026-10-29 • via Nuitee
D
Daniel • extended_group • jp
9
Hotel with view of Mount Fuji at central location
Pros:

Excellent location. Helpful staff. Directly at bus stop. Excellent onsen spa. Best time to enjoy is when everybody is at breakfast or after check in in afternoon, when the huge bus crowds have not yet arrived.
Perfect view of lake and Mount Fuji. View of Mount Fuji depending on wheather ofcourse.
Walking distance to steak house, Izakaya and Italian Restaurant as a number of cafes. Bicycle and boat hire within 5 minutes walking distance.

Cons:

Breakfast was cheap and underwhelming. Hardly any fresh ingredience. Not worth 2000 JPY.
Hotel is laid out for huge tourist groups, sometimes quite noisy.

2026-10-29 • via Nuitee
D
Daniel • extended_group • jp
9
Large hotel at central location at the lake with Fuji view
2026-10-29 • via Nuitee
B
Bruna • solo_traveller • br
10
Highly reccomend the place!
Pros:

Everything was great, tattoo friendly onsen is very nice, with an outdoor bath. View of the room was nice, if only it hadn't been raining and I could actually see Mt. Fuji :D Breakfast buffet is amazing, with ample choices even for vegetarians. I love that they allow you to decide which meals and for which days you want them.

Cons:

I am not accostumed to japanese futon beds, so I found them a bit unconfortable, also the table in the bedroom was too low for the chairs, which gave me back pain when I tried to work. Not their fault, just sharing in case any foreigners like me are a bit stiff.

2026-10-27 • via Nuitee
Y
Yannick • couple • ca
10
2026-10-27 • via Nuitee
Y
Yannick • couple • ca
10
2026-10-27 • via Nuitee
M
medhi • couple • fr
10
2026-10-26 • via Nuitee
C
CHIKAKO • couple • jp
8
コスパは良いので、素泊まりでまた利用したいと思います。
Pros:

フロントスタッフの方は外国人でしたが、日本語も丁寧で会話に問題ないどころか、顔をちゃんと覚えて気の利く対応をしていただきました。
お風呂も広くて清潔でとても良かったです。

Cons:

和室の部屋でしたが畳の古さが少し気になったこと、マットレスの下の敷物が汚く感じました。

食事は朝食のみいただきました。お米があまり美味しくなかったのと、お茶碗に硬くなったご飯粒が付いていました。

2026-10-25 • via Nuitee
Y
YI HSIEN • family_with_children • tw
8
Pros:

早餐非常的棒！東西好吃選擇多，手沖咖啡很好喝！床有墊高對老人家友善。面向湖面的房型風景很不錯！

Cons:

泡湯的熱水太燙了，沒有辦法泡太久。

2026-10-25 • via Nuitee
C
CHIENHAO • extended_group • tw
10
2026-10-24 • via Nuitee
T
tomovsky • couple • jp
7
Pros:

お誕生日ケーキを直前にお願いしましたが美味しいケーキをご準備いただきありがとうございました。良い誕生日旅行になりました。スタッフの方も親切で朝御飯も美味しかったです。
始まったばかりの紅葉と奈良美智さんのオブジェが可愛らしかった。
悪天候で富士山が見えず残念でしたが山中湖が目の前で良かったです。

Cons:

露天風呂のお湯が内風呂より温い表記でしたが、表記より熱かったです。かけ流しでなかったせいか少しゴミが気になりました。朝はきれいでしたがやはり熱かったです(笑)

2026-10-24 • via Nuitee
堤 • couple • jp
9
ゆっくり、出来た。
Pros:

ロケーションが良かった

Cons:

空調が部屋別で調節出来なかった。

2026-10-23 • via Nuitee
山下 • solo_traveller • jp
7
2026-10-22 • via Nuitee
J
jian • couple • cn
8
Pros:

早餐晚餐都比较丰富，服务员态度友善。

2026-10-22 • via Nuitee
M
Masahiro • couple • jp
9
なかなか良かった
Pros:

清潔感

Cons:

夕食は改善の余地がある

2026-10-21 • via Nuitee