Hotel whala!urban punta cana

Hotels
8.4 (491 reviews)
Avenida Estados Unidos , Punta Cana , do
+34871719138

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Céntrico
Buen desayuno
Personal amable
Buena relación calidad-precio
Cons:
Esperas en el check-in
Camas pequeñas
Problemas con aire acondicionado
Comida no siempre a la altura

Categories

Cleanliness
8.53
La habitación en planta baja, el desayuno. Muy céntrico y limpio.
Service
8.8
La atención de Rosa en recepción excelente. El personal muy atento.
Location
8.64
Muy céntrico, bien ubicado. Accesible al aeropuerto.
Room Quality
8.09
Algunas quejas sobre el tamaño de las camas y el aire acondicionado, pero en general cómodo.
Amenities
8.32
Piscina y desayuno bien valorados, pero hay comentarios sobre falta de elevadores.
Value for Money
8.38
Buena relación calidad-precio, especialmente en la comida del restaurante.
Food and Beverage
8.03
Desayuno excelente, pero algunos comentarios negativos sobre la comida a la carta.
Overall Experience
8.4
En general, una experiencia agradable con algunas áreas de mejora.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:03

Property Description

Modern Accommodation with Top Amenities

Located in Punta Cana, whala!urban punta cana offers a stylish stay just minutes away from Cocotal Golf and Country Club. The hotel features a fitness centre, free private parking, a terrace, and a bar for guests to unwind.

Family-Friendly with Relaxing Outdoor Pool

Ideal for families, this property provides spacious family rooms and an inviting outdoor pool for a refreshing dip under the sun. Guests can also enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout their stay.

Comfortable Rooms with Essential Features

The air-conditioned rooms at whala!urban punta cana are equipped with modern amenities including a coffee machine, flat-screen TV, and a private bathroom with a shower. Complete with a balcony, guests can relax and enjoy their stay with ease.

Ready to experience comfort and convenience in Punta Cana? Book your stay at whala!urban punta cana now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 491 reviews
Cleanliness: 8.53
Service: 8.8
Location: 8.64
Room Quality: 8.09
Amenities: 8.32
Value for Money: 8.38
Food and Beverage: 8.03
Overall Experience: 8.4
P
Pamela • solo_traveller • do
10
2026-07-10 • via Nuitee
K
Karen • family_with_children • us
8
2026-07-09 • via Nuitee
H
hamdallah • couple • il
1
2026-07-08 • via Nuitee
D
Delroy Anthony • couple • gb
6
2026-07-07 • via Nuitee
W
WENDEL • couple • do
10
2026-07-07 • via Nuitee
J
Jeannette • couple • pr
10
Pros:

Súper Limpio. Cerca de todo. Excelente la comida, el servicio al cliente súper amable y atentos

Cons:

El horario de la piscina debe ser más tarde, solo era hasta las 9:00pm

2026-07-04 • via Nuitee
L
Leslie • solo_traveller • mx
9
Pros:

El desayuno ha mejorado muchísimo

Cons:

Todo bien

2026-07-03 • via Nuitee
A
Antonio Saladin • couple • do
9
Pros:

Buen desayuno. Muy buen lugar para pasar la noche y descansar.

2026-06-29 • via Nuitee
L
Leslie • solo_traveller • mx
10
Excelente relación calidad - precio
Pros:

Rosa de recepción excelente servicio, Johana de alimentos y bebidas muy buena, nos encanta el hotel

Cons:

Un día no nos hicieron limpieza

2026-06-29 • via Nuitee
F
Francis • solo_traveller • do
5
Pros:

Todo

Cons:

La construcción que estan haciendo

2026-06-28 • via Nuitee
M
Martha Chantal • couple • do
8
2026-06-28 • via Nuitee
J
Jodian • solo_traveller • jm
8
The room was very good, clean and the staff was friendly and helpful.
Pros:

Rooms were spacious

Cons:

Food was bland

2026-06-27 • via Nuitee
1
160virgilc • Family
10
First time in DR
Pros:

Everything was good from check in to check out. Although it was only one night. The bar was nice and the food was good. Rosa was very nice and warm greetings. The bar was nice. I forgot the young man at bar his name and young lady. Made my family feel welcomed. Thanks

2026-06-24 • via Tripadvisor
P
Pamela • solo_traveller • do
10
2026-06-24 • via Nuitee
R
Ruben • solo_traveller • mx
9
Pros:

ubicacion

Cons:

desayuno

2026-06-24 • via Nuitee
C
Cecilia • family_with_children • ar
6
Para una nohe esta bien. Mas dia no vale el precio
Pros:

La tele grande y tenia canales, la pileta se veía hermosa pero no la use, por q solo pasaba la noche para ir al aeropuerto temprano. El desayuno muy bueno. La cama king muy buena, cómodo el colchón y la almohadas.

Cons:

El sofá cama era espantoso, el colchón no era un colchón, era una manta espantoso durmieron muy mal mis hijos, Adjunto fotos. No había ningún tipo de vajilla, no entendí para q la cocina, ni una pava como para hervir agua.

2026-06-22 • via Nuitee
M
montes • solo_traveller • mx
1
2026-06-22 • via Nuitee
G
Gomez • family_with_children • do
10
Pros:

La atención

2026-06-19 • via Nuitee
L
luca • solo_traveller • it
6
Buono
Pros:

Piscina e camere ampie

Cons:

A volte non è compresa la colazione

2026-06-17 • via Nuitee
F
Freddy • solo_traveller • pt
5
Pros:

La habitación estaba bien los postres estaban muy buenos.

Cons:

En el almuerzo la comida no estaba agradable, había una fideuá de marisco y esta fideuá no tenía marisco para nada y el pescado tenía demasiado espinas..La bebida de los bares no le ponen fruta los banana mamás son a base de Ciro al igual que la piña colada es a base de sirope. mui mala las bebidas.Las picinas estaban sucias demasiado sucias.

2026-06-12 • via Nuitee