Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
6.31
Several reviews indicate poor cleanliness, with mentions of 'muffa' and 'scarsa pulizia'.
Service
9.28
Positive remarks about staff being 'super gentili e disponibili'.
Location
10
Multiple reviews highlight the optimal location of the hotel.
Room Quality
6.27
Reviews mention issues such as small TV, uncomfortable furniture, and outdated facilities.
Amenities
7.3
Facilities such as the hot tub and breakfast are mentioned negatively, suggesting a lack of quality amenities.
Value for Money
8.25
Several reviews express that the overall experience did not justify the costs, especially concerning parking and poor breakfast.
Food and Beverage
5.31
Negative feedback regarding the quality and variety of the breakfast.
Overall Experience
7.3
General dissatisfaction expressed in multiple reviews, with several aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:44

Property Description

Historic 19th-Century Charm

Step into the past at Hotel Terme Neronensis, housed in a stunning 19th-Century building in Pozzuoli. Experience a blend of history and modern comfort with free WiFi and air-conditioned rooms just a short walk from the train station connecting you to Naples.

Scenic Sea Views and Rooftop Breakfast

Indulge in picturesque sea views while enjoying a delicious buffet breakfast served on the rooftop terrace overlooking the Gulf of Pozzuoli and Macellum of Pozzuoli. Relax in guest rooms featuring a seating area, flat-screen TV, and city views, ensuring a comfortable stay.

Convenient Amenities and Tour Desk

Unwind in rooms equipped with private bathrooms, free toiletries, and a desk. With a restaurant, lounge bar, and tour desk on-site, Hotel Terme Neronensis offers everything you need for a memorable stay in Pozzuoli.

Book now to experience the perfect blend of history and modern comfort at Hotel Terme Neronensis.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

7.5
Based on 1333 reviews
Cleanliness: 6.31
Service: 9.28
Location: 10
Room Quality: 6.27
Amenities: 7.3
Value for Money: 8.25
Food and Beverage: 5.31
Overall Experience: 7.3
M
Mark Christian solo_traveller ro
3
Disappointing
Pros:

Friendly staff, the receptionist's professional attitude.
The interior design of the building is unique (which was one of the main reasons for booking it). However ...

Cons:

I usually don't like to give negative reviews, but I have no choice this time:

The mattress is very uncomfortable and full of dents, and the bed creaks. The conditions for a good/quality sleep are far not met.
The breakfast is incredibly poor. That "free" breakfast included with the Genius 3 tier is worth about that much... 😏
Toilet seat broken.
The toilet flush button is stuck; it takes several presses to stop the water from running.
In the shower stall, instead of shower gel, there’s the same very cheap, low-quality hand soap as by the sink.
The small refrigerator in the room is very old; it's door doesn't close properly, and it's very-very noisy.
The room door (101) was stuck; it took a lot of effort to open it.
(If anyone were to question this, it is all documented, see photos attached)
What the advertisement calls a "sea view" is actually a view of an unkempt yard, and between two walls there is a very narrow "view" of the harbor.
Parking is far away—more than two hundred meters to walk —and the entrance is very narrow for a mid-size SUV. Plus, there’s a huge surcharge; they charged me 18 euros extra for one night parking.
Along the "good advertising", I would humbly suggest to pay some more attention to a few basic details and needs, to meet some minimal decent conditions – and not just taking the money from tourists, but also carrying out a minimum amount of maintenance.
Not even a single chair in the room called "suite".
A total disappointment for a hotel rated "4 stars"...

2026-05-23 via Nuitee
M
Massimo solo_traveller it
8
Pros:

Tutto

2026-05-22 via Nuitee
G
Guacci solo_traveller it
5
Pros:

Mi è piaciuto solo il punto dove era collocata

Cons:

Non si può considerare un 4 stelle sia per le stanze che comunque anche se grande non era molto pulita , il letto scomodissimo, i cuscini per niente confortevoli.
La colazione nemmeno ,trovi colazioni molto più abbondanti in dei bed end breakfast.
Sicuramente con qualche ritocco può migliorare notevolmente.

2026-05-21 via Nuitee
C
cristiana extended_group it
6
l'albergo avrebbe delle potenzialità
Pros:

E' la prima volta che mi capita che in un albergo posso prendere una cosa solo una volta altrimenti deve essere pagata. Credo che a questo punto basta inserire la colazione a pagamento

Cons:

la struttura di per se sarebbe bella ma avrebbe bisogno di manutenzione, tanta manutenzione e un pò di arredo.

2026-05-19 via Nuitee
A
Antonio couple it
5
Si può fare di meglio
Pros:

Camera

Cons:

Bagno , colazione , servizi

2026-05-18 via Nuitee
H
Halina Zofia solo_traveller pl
8
Blisko do promów...
Pros:

Architektura hotelu, przestronne, wygodne pokoje, czystość, lokalizacja, miła, pomocna obsługa personelu. Profesjonalizm Miriam😊

Cons:

Bardzo kiepskie wyposażenie kuchni, ubogie i minimalne śniadaniowe porcje, nieodpowiadające hotelowym standardom. Głośno pracująca lodówka, niedziałająca klimatyzacja, zaniedbany taras niezachęcający do przebywania na nim.

2026-05-17 via Nuitee
M
Montesano extended_group it
9
2026-05-12 via Nuitee
R
Richard solo_traveller fr
3
2026-05-12 via Nuitee
R
Rodolfo solo_traveller it
10
Pros:

Tutto perfetto personale gentilissimo e disponibile.

2026-05-12 via Nuitee
A
Alba couple it
10
2026-05-10 via Nuitee
R
Rosa solo_traveller it
9
Posizione ottima camere grandi e personale efficiente gentile e accogliente
Pros:

Buona c'era molta varietà compreso il salato.
Posizione ottima

2026-05-10 via Nuitee
R
Rosa family_with_children it
6
2026-05-05 via Nuitee
E
enea solo_traveller it
9
Pros:

Pulizie

2026-05-05 via Nuitee
M
Maxim couple ro
10
2026-05-04 via Nuitee
E
Eric solo_traveller de
3
2026-05-02 via Nuitee
C
Cinzia couple it
5
Premetto che siamo arrivati alle 2 di notte e forse il il signore alla reception era stanco ed un po’ scocciato, però…..
Pros:

La camera

Cons:

Il personale

2026-05-02 via Nuitee
S
Sabrina solo_traveller it
7
Pros:

Personale gentile,
edificio
molto bello anche se avrebbe bisogno di essere ristrutturato.

Cons:

Buona colazione in terrazza.

2026-05-01 via Nuitee
G
Gennaro couple it
1
2026-05-01 via Nuitee
A
andrew solo_traveller ae
7
Functional and central stay with good staff
Pros:

Grady location, clean room.

Cons:

Mattress was too soft and spongy. All a bit dated.

2026-04-30 via Nuitee
I
Iapaolo solo_traveller it
7
2026-04-26 via Nuitee