Novotel Karawang

Hotels
•
Novotel
8 (77 reviews)
Jalan Interchange Karawang Barat, Margakarya, Teluk Jambe Barat , Karawang , ID
+62 267 6483333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast selection
Cons:
Low cleanliness of linens
Pool area neglected
Limited menu variety

Categories

Cleanliness
7.08
The review mentioned low cleanliness of sheets and towels, indicating issues.
Service
9.05
Staff were described as friendly and attentive.
Location
8.59
Good connectivity mentioned, which positively impacts location rating.
Room Quality
8.04
Rooms are spacious and clean, contributing positively.
Amenities
7.57
Lack of bathrobes and an unclean pool area lowered the rating.
Value for Money
8.03
Standard quality for this hotel tier.
Food and Beverage
7.58
Menu not fully aligned with local tastes and selection deemed monotonous.
Overall Experience
8.05
Overall, the experience balanced well against identified pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Luxurious Accommodation
Novotel Karawang offers 4-star luxury with air-conditioned rooms equipped with modern amenities like a flat-screen TV, fridge, and more. Some rooms even feature a kitchen for added convenience.

Relaxing Outdoor Pool
Guests can unwind by the outdoor swimming pool, perfect for a refreshing dip after a long day of exploring Karawang.

Concierge Service
For personalized recommendations and assistance, our reception is always ready to help you make the most of your stay in the area.

Experience comfort and convenience at Novotel Karawang. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 77 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
０samu • solo_traveller • jp
6
2026-07-24 • via Nuitee
T
Thi Phuong Huyen • solo_traveller • vn
6
Exceptional
Pros:

Big and modern hotel, breakfast was good

Cons:

After a long day of travelling, we checked in at around 8 pm and got an unprepare room with dirty bed sheet, wasn't changed from the previous customer. Then it took time to clean room again, so instead of having a rest, we have to wait them makyle up room. Housekeeping should check room more carefully..

2026-07-21 • via Nuitee
O
Osamu • extended_group • jp
8
2026-07-16 • via Nuitee
A
Akiko • extended_group • jp
7
Probablly stay here again
Pros:

Clean and friendly staff. Breakfast had western choies too.

Cons:

Bed was a bit small. The lobby was filled with very strong scent.

2026-07-05 • via Nuitee
M
Mijin • solo_traveller • kr
10
출장으로 묵은숙소 편안하고 좋았습니다
Pros:

출장숙소로 좋았습니다
한달출장기간 회사에서예약한 전 숙소에서 불편함에 참고지내다가 열흘 더남은출장을 그숙소에서지내기가힘들어서
이 호텔로 옮겼습니다
방 컨디션도좋고 모든것이 편안하고 좋았습니다
또 이용하겠습니다

2026-04-23 • via Nuitee
A
Andy Kurniawan • family_with_children • id
9
Very recommended hotel in Karawang.
Pros:

Excellence service of the staff, facility and cleanliness of the hotel room.

Cons:

Rather noise from vehicle outside of the building.

2026-03-23 • via Nuitee
R
Rudolf Hans Michael • family_with_children • ch
1
Cons:

Complaint

We would like to complain about our stay at Novotel Karawang.

Novotel is a member of an international hotel chain and should therefore meet at least international standards.
This was far from the case. Food remains from the room service stood in the hallway of the floor for more than 24 hours, the first room smelted so much with sewers that we immediately asked for another room. In the second room, the bath towels and pillows have sunk pitifully after old oils from the fry. The worst part was the shower head. Hose, both were brown from the dirt and had mold just as the joints inside and outside the shower stall had mold infestation. The room and hotel did not correspond in any way to the pictures from Booking.com. It was an imposition and unthinkable that we would stay with our 3-year-old son for four nights in such a hotel.
We immediately contacted Booking.com, a free cancellation was not possible.
Therefore, we left the Novotel Karawang without cancellation and switched to a perfect hotel, but despite all the shortcomings, we are currently paying the full price for the four nights, which we find a mess to say the least. So far, we have been satisfied with Booking.com and would like to continue booking our holiday through your site, but in this case we expect compensation from Booking.com to strengthen our confidence in Booking.com, otherwise we may book our holiday through other providers in the future.
Thank you very much for your kindness and for continuing to work well together.

Friendly greetings
Mr. R. Kull

2026-03-09 • via Nuitee
K
Kim Yh • family_with_children • kr
8
2026-02-25 • via Nuitee
I
Irvan Erlangga • family_with_children • id
9
Pros:

Bersih

Cons:

Tv nya belum smart tv

2026-01-30 • via Nuitee
M
Mun Bong • solo_traveller • kr
5
노보텔 카라왕 한 달 살기
Pros:

직원이 친절함
와이파이 상태 만족

Cons:

시트 청결도 낮음
타월이 오랜 사용으로 낡고 불결함
샤워 시설이 고장 나도 수리를 하지 않음 (직원이 매일 점검 필요)
메뉴가 현지인에 최적화
과일이 단조로움

2026-01-19 • via Nuitee
P
patil • solo_traveller • in
9
2026-01-19 • via Nuitee
T
Tomohiro • couple • id
8
2026-01-17 • via Nuitee
K
Keiichi • couple • id
9
2025-12-30 • via Nuitee
A
Aldora • family_with_children • id
9
2025-12-26 • via Nuitee
K
Kazuyuki • couple • jp
6
Pros:

スタッフが親切、綺麗

Cons:

バスローブがない
浴槽がない

2025-12-22 • via Nuitee
K
Kazuyuki • couple • jp
7
2025-12-10 • via Nuitee
A
Aldora • solo_traveller • id
8
2025-11-27 • via Nuitee
S
sri • family_with_children • id
9
2025-11-17 • via Nuitee
P
Patrick • family_with_children • de
7
Cons:

Check out , langwierig, nicht professionell

2025-08-27 • via Nuitee
D
daniel
10
Pros:

good

2025-08-20 • via Nuitee