The Cumberland Hotel by NEU Collective

Hotels
•
Independent
9.2 (117 reviews)
Triq San Gwann, Valletta , Valletta , MT
356-21315030

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Rooftop terrace
Free cooked-to-order breakfast

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
Noisy room
Cold shower
Flimsy door lock

Categories

Cleanliness
8.38
The room cleanliness was well-rated overall, but issues with a loose tap were noted.
Service
9.85
All staff were extremely welcoming and friendly, providing prompt resolution to issues.
Location
9.89
Centrally located in Valletta, close to restaurants, attractions, and transport.
Room Quality
8.84
The suite was well-maintained, but external noise issues were reported.
Amenities
8.87
Amenities were satisfactory, but the addition of sun parasols was recommended.
Value for Money
9.33
Good value considering the location and overall hotel standards.
Food and Beverage
8.88
Varied and delicious breakfast options were available.
Overall Experience
9.55
An all-round most enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:20

Property Description

Discover exceptional comfort and style at The Cumberland Hotel by NEU Collective, your perfect retreat in the heart of Valletta.

Stunning Views
Take in breathtaking panoramas from our rooftop terrace, where relaxation meets spectacular cityscapes, making it an ideal spot for a sunset cocktail.

Gourmet Dining
Savor delightful culinary creations at Grana, our in-house restaurant, where you can enjoy a complimentary cooked-to-order breakfast every morning, ensuring you start your day right.

Luxurious Rooms
Unwind in our 23 uniquely designed guestrooms, each equipped with modern amenities like minibars, flat-screen televisions, and designer toiletries, providing the ultimate in comfort and convenience.

Embrace the elegance and charm of Valletta by booking your stay at The Cumberland Hotel today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLA

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 117 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
M
Mark • couple • us
10
A quiet, comfortable stay one block from the co-cathedral.
Pros:

It was our wedding anniversary, and the hotel decorated our bed with towel swans, hearts, and confetti. The staff were all helpful and friendly, and in particular Leticia, the manager, was very welcoming.

Cons:

The hotel is not wheelchair accessible.

2026-05-30 • via Nuitee
E
Elizabeth • extended_group • gb
9
2026-05-26 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-05-25 • via Nuitee
R
Renate • family_with_children • at
8
2026-05-24 • via Nuitee
H
Heribert • couple • de
9
Es hat alles gepasst
Pros:

Beste Lage. Interessante Punkte in Valletta waren in wenigen Minuten zu Fuß erreichbar.
Freundliches, zuvorkommendes Personal.

Cons:

Es hat alles gepasst.
Preislich war es aber auch kein Billigangebot

2026-05-24 • via Nuitee
M
Maurizia • solo_traveller • it
9
Pros:

La posizione ottimale per la visita della città storica

2026-05-23 • via Nuitee
G
Gill • family_with_children • es
10
Location Location Location, a gem in the middle of everything!
Pros:

The room was perfect, perfect location and was very clean. Lovely little touches, free local snacks and drinks in the room. The staff were very friendly and helped us find our way around. The hotel was perfectly located for everything and the breakfast was excellent! We will be back, thankyou!

Cons:

Nothing, that I could not stay longer!

2026-05-20 • via Nuitee
S
Sheila • couple • gb
7
Clean room central location . More input from staff !
Pros:

Central .
Good breakfast

Cons:

No help with luggage. More info re hotel and facilities . Staff could be more welcoming .
Room had no window just a skylight . Not expected .
More water needed in room. Roof top none about . No bar .

2026-05-20 • via Nuitee
V
victor moschini • couple • fr
9
2026-05-19 • via Nuitee
Z
Zsófia • couple • hu
8
Pros:

Great location and stylish interiors! Although the hotel is pretty tiny, the terrace was the saving grace for us. Our room had an electricity problem on arrival but the team solved it right away.

Cons:

We asked for a cot and although it was provided with no extra cost, the bedding seemed a bit improvised and was uncomfortable for my daughter (a normal blanket folded in half as a ‘second’ mattress to make a noisy vinyl coated baby mattress softer and an adult size bed sheet on top that just wrinkled with every move). We were also a bit disappointed with the à la carte breakfast offering very little vegan or egg-less options.

2026-05-19 • via Nuitee
L
Lois • couple • gb
10
2026-05-18 • via Nuitee
D
David • couple • mt
7
On the whole, its great for a night or two, but i would need somehting better for a longer stay
Pros:

The location is right in the heart of Valletta, so perfect for visiting.

Cons:

We had no windows for fresh air in our room. The A/C kept switching off during the night. The bed was much too hard for me, and lastly the shower was a bit too small.

2026-05-18 • via Nuitee
B
brenda • solo_traveller • ca
10
A very attractive quality hotel with resting places other than your room - felt like home.
Pros:

Loved the hotel- everything about it- the foyer, the cosy little lounge, the room and decor and of course the rooftop terrace- one of the reasons I chose the hotel.

Cons:

Mabe having an option to not include breakfast and charge a little less.

2026-05-18 • via Nuitee
S
Sarah • couple • gb
9
2026-05-17 • via Nuitee
E
Edwin • solo_traveller • us
10
Pros:

Excellent location and. very friendly and accommodating staff.

2026-05-17 • via Nuitee
S
Stephen • couple • au
9
2026-05-16 • via Nuitee
D
David • couple • gb
9
This was a last minute booking and it lived up to expectation. Great room in a central location and the staff were reall
Pros:

Central location and lovely sized room

Cons:

Nothing

2026-05-15 • via Nuitee
V
VIRGIL • solo_traveller • ro
10
Pros:

Totul!

2026-05-15 • via Nuitee
G
Gaynor • solo_traveller • mt
8
Pros:

A beautiful hotel and the staff are credit to you. The roof terrace with the Jacuzzi was lovely.
Very clean and comfortable room and the attention to detail and the welcome Birthday gift in the room was appreciated. Breakfast was very good.

Cons:

I didn't get the room that I had booked and although the room we got was very good it didn't have the terrace that I had requested.
Also half way through our stay the electricity in the Bathroom cut off leaving it very dark.

2026-05-14 • via Nuitee
G
Gergő • couple • hu
10
Kiváló választás
Pros:

Minden nagyon rendben volt. Finom reggeli, tiszta szobák, jó környék, nagy terasz.

Cons:

Nem volt ilyen.

2026-05-13 • via Nuitee